Edited by RFolsom2, 22 January 2012 - 07:56 PM.
Keyboard and mouse only work in bios not safemode or login
Started by
RFolsom2
, Jan 22 2012 07:54 PM
#1
Posted 22 January 2012 - 07:54 PM
#2
Posted 22 January 2012 - 10:51 PM
Hi RFolsom2!
Welcome to GeeksToGo
Couple of suggestions:
1. Have you tried using another keyboard and mouse?
2. It may be that the keyboard and mouse drivers are corrupted, which is a rare occurrence, but could be indicative of other issues such as a failing OS or Hard drive. You can try a repair by booting from the Windows CD and selecting the Auto-repair function that will replace any faulty files.
If the above steps did not help, don't hesitate to come back, and please post back if it fixed the problem. If you do require additional help please post back with your system specs, cheers!
Welcome to GeeksToGo
Couple of suggestions:
1. Have you tried using another keyboard and mouse?
2. It may be that the keyboard and mouse drivers are corrupted, which is a rare occurrence, but could be indicative of other issues such as a failing OS or Hard drive. You can try a repair by booting from the Windows CD and selecting the Auto-repair function that will replace any faulty files.
If the above steps did not help, don't hesitate to come back, and please post back if it fixed the problem. If you do require additional help please post back with your system specs, cheers!
#3
Posted 23 January 2012 - 02:32 PM
Yes, I used a wireless mouse and it still did not work and when I put CD into the computer it did not read it. This is because I am logged in and I can’t log in without the mouse and keyboard. So I am not sure what to do.
#4
Posted 23 January 2012 - 05:36 PM
try using a wired usb keyboard and mouse
#5
Posted 24 January 2012 - 06:06 PM
In addition to using a wired mouse and keyboard, insert the Windows CD while he computer is on (you don't need to log in) and then reboot, it should give you the option to boot from the CD (if not automatically). If not, configure the boot order settings on your BIOS and put the CD drive first. Please post back with results, good luck!
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