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USB Drivers Corrupt, Mouse/Keyboard won't work in Windows


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#1
bradyg23

bradyg23

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I'm struggling with my Dell desktop which only has USB ports (no PS2). At BIOS level the keyboard and mouse work. Once Windows loads, nothing.

I've reset the BIOS to defaults, checked connenctions, tried other keyboards/mice, and tried all ports. No joy. The only thing that makes sense is the USB drivers are corrupt. How can I uninstall the USB drivers using Recovery Console or Knoppix or ...? Any thoughts?
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#2
Wepynx

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Right click My Computer , click Properties, Hardware tab,,Device Manager,,look all the way at the bottom,,USB Contollers,,click the +,,right click on each one and chose ,update driver or uninstall.
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#3
Ztruker

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He has no mouse or keyboard, how is he going to do that?

What happens if you boot to Safe Mode by pressing F8 during boot? If that works then you can try the following:

USB DEVICES - How to delete all (resolves some USB problems), Windows Made Easy

Ignore the part that says DO NOT uninstall your mouse if you are using a USB mouse, just do that last.

Reboot your computer. In XP you can press Windows key then U then R to shutdown and restart.
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