I am using Windows 7 Pro. When I click Start>>shutdown, i believe Windows shuts down because the monitor shows no input. However, the computer does not shut down. I have to press and hold the power button to turn it off. I'm thinking it's the mainboard, but not sure. thanks in advance for your help.
Computer shutdown problem
Started by
buckeye454
, Feb 02 2012 11:55 AM
#1
Posted 02 February 2012 - 11:55 AM
I am using Windows 7 Pro. When I click Start>>shutdown, i believe Windows shuts down because the monitor shows no input. However, the computer does not shut down. I have to press and hold the power button to turn it off. I'm thinking it's the mainboard, but not sure. thanks in advance for your help.
#2
Posted 02 February 2012 - 05:56 PM
Hello,
Sounds like a driver problem.
Can you try shutting down forcefully by going to start -> run and typing shutdown -f -s and pressing enter?
Sounds like a driver problem.
Can you try shutting down forcefully by going to start -> run and typing shutdown -f -s and pressing enter?
#3
Posted 07 February 2012 - 05:50 PM
Sorry I didn't get back sooner. I was very busy. Anyway I will try this and let you know. If its a driver issue why does the monitor input shut down? Just trying to understand.
#4
Posted 08 February 2012 - 12:26 PM
Hello,
It is possible that when you do a shut down, the PC shuts down most things but not others. So it may shut down your keyboard mouse speakers monitor but not the components that keep it running.
It is possible that when you do a shut down, the PC shuts down most things but not others. So it may shut down your keyboard mouse speakers monitor but not the components that keep it running.
#5
Posted 08 February 2012 - 02:57 PM
Hello risingphoenix,
I tried at the command prompt "shutdown -f -s". This did not work. It shuts down the same. Everything but the tower appears to shut down. Should I go through and update all drivers from the manufacturers' websites? It still seems odd to me that nothing on the system has changed for about 6 months. So it did work with the current drivers. However, I will do as you suggest. Just tell me my next move.
I tried at the command prompt "shutdown -f -s". This did not work. It shuts down the same. Everything but the tower appears to shut down. Should I go through and update all drivers from the manufacturers' websites? It still seems odd to me that nothing on the system has changed for about 6 months. So it did work with the current drivers. However, I will do as you suggest. Just tell me my next move.
#6
Posted 09 February 2012 - 03:44 PM
Hello,
OK, next move... Can you boot your PC in to safe mode? (http://windows.micro...er-in-safe-mode)
Once in safe mode, try shutting down the PC.
OK, next move... Can you boot your PC in to safe mode? (http://windows.micro...er-in-safe-mode)
Once in safe mode, try shutting down the PC.
#7
Posted 09 February 2012 - 09:48 PM
Hello risingphoenix1985,
I tried Safe Mode. It did not work.
I tried Safe Mode. It did not work.
#8
Posted 10 February 2012 - 03:46 PM
Hello,
Can you click the start button and type "reliability". Open the reliability monitor and see if there are any errors.
Can you post what you find?
Can you click the start button and type "reliability". Open the reliability monitor and see if there are any errors.
Can you post what you find?
#9
Posted 10 February 2012 - 08:18 PM
Hello risingphoenix1985,
Can I get back to you on Monday? I have a busy weekend and will not be able to work on the computer until Monday.
Can I get back to you on Monday? I have a busy weekend and will not be able to work on the computer until Monday.
#10
Posted 11 February 2012 - 05:32 PM
Hello,
Sure, I'll be around.
Sure, I'll be around.
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