Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

smart test failure.........


  • Please log in to reply

#1
myriamd

myriamd

    Member

  • Member
  • PipPip
  • 36 posts
Turned on my computer this morning to find the hardware diagnostics tool had run a test.
Currently everything passes except the smart test.
What causes this, and how do I fix it?
Thank you!


Hardware Diagnostic Tools Log File

Sunday, February 05, 2012 11:12:33 AM
WDC WD10 EADS-65M2B0 SCSI Disk Device
Vendor: Western Digital

Model Number: WDC WD10EADS-65M2B0

Serial Number: WD-WCAV55296473

Firmware Revision: 01.00A01

Size: 931.5 GB

Cache Size: 32.0 MB

Temperature: 32 C

Physical Sector Size: 512 B

Logical Sector Size: 512 B

Logical Sector Count: 1953525168

Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5

HP - C:
File System: NTFS

Volume Serial Number: C80C-845D

Volume Capacity: 920.64 GB

Volume Free Space: 402.30 GB

Volume Used Space: 518.34 GB


FACTORY_IMAGE - D:
File System: NTFS

Volume Serial Number: 08E0-AAB4

Volume Capacity: 10.77 GB

Volume Free Space: 1.63 GB

Volume Used Space: 9.14 GB




SMART Status Test
Test Started 2/5/2012 2:01:05 AM
Test Finished: Passed 2/5/2012 2:01:06 AM


SMART Thresholds Test
Test Started 2/5/2012 2:01:06 AM
Test Finished: Passed 2/5/2012 2:01:06 AM


Random Seek Test
Test Started 2/5/2012 2:01:06 AM
Test Finished: Passed 2/5/2012 2:02:08 AM


Funnel Seek Test
Test Started 2/5/2012 2:02:09 AM
Test Finished: Passed 2/5/2012 2:03:40 AM


SMART Short Self Test
Test Started 2/5/2012 2:03:41 AM
Error Message: The device reported the following status: The previous self-test completed having the read element of the test failed. 2/5/2012 2:04:31 AM
Error Message: The first failing LBA value is 1937062415 and the failure occurred after the device had been operating for 11135 power-on hours. 2/5/2012 2:04:31 AM
Test Finished: Failed (Error code: HD521-2W) 2/5/2012 2:04:31 AM


Surface Scan Test
Test Started 2/5/2012 2:04:31 AM
Test Finished: Passed 2/5/2012 2:06:13 AM


Surface Scan Test - 2
Test Started 2/5/2012 2:06:13 AM
Test Finished: Passed 2/5/2012 2:11:26 AM


SMART Thresholds Test - 2
Test Started 2/5/2012 2:11:26 AM
Test Finished: Passed 2/5/2012 2:11:26 AM


NVIDIA nForce 10/100 Mbps Ethernet
MAC Address: 90:e6:ba:a5:b2:2c

IP Address: 192.168.1.4

Gateway IP Address: 192.168.1.1

Current Speed: 100.00 Mbps

Driver: c:\windows\system32\drivers\nvmf6264.sys

Driver Version: 73.1.4.0, 7-30-2009



TCP/IP Internal Loopback Test
Test Started 2/5/2012 2:11:26 AM
Test Finished: Passed 2/5/2012 2:11:36 AM


CMOS
Divider Time Base: 32.77 kHz

Periodic Interrupt Rate: 976 MICROSECONDS



Checksum Test
Test Started 2/5/2012 2:11:37 AM
Test Finished: Passed 2/5/2012 2:11:37 AM


Pattern Test
Test Started 2/5/2012 2:11:37 AM
Test Finished: Passed 2/5/2012 2:11:38 AM


AMD Athlon™ II X4 630 Processor
Name: AMD Athlon™ II X4 630 Processor

Cores: 4

Threads: 4

Signature: 100F52h

Temperature: 61.000 C

Current Speed: 2.80 GHz

Multiplier: x 14.0 (4 - 14)

Features: MMX(+), 3DNow!(+), PSE36, x86-64, SSE, SSE2, SSE3, SSE4A, NX, SVM

L1 Instruction Cache: 4 x 64.00 kB

L1 Data Cache: 4 x 64.00 kB

L2 Cache: 4 x 512.00 kB

Core : 0
Threads: 1


Core : 1
Threads: 1


Core : 2
Threads: 1


Core : 3
Threads: 1




Register Test
Test Started 2/5/2012 2:11:38 AM
Test Finished: Passed 2/5/2012 2:11:39 AM


Level 2 Cache Test
Test Started 2/5/2012 2:11:39 AM
Test Finished: Passed 2/5/2012 2:11:49 AM


Math Register Test
Test Started 2/5/2012 2:11:49 AM
Test Finished: Passed 2/5/2012 2:11:50 AM


MMX Test
Test Started 2/5/2012 2:11:50 AM
Test Finished: Passed 2/5/2012 2:11:50 AM


SSE Test
Test Started 2/5/2012 2:11:51 AM
Test Finished: Passed 2/5/2012 2:11:52 AM


SSE2 Test
Test Started 2/5/2012 2:11:52 AM
Test Finished: Passed 2/5/2012 2:11:53 AM


SSE3 Test
Test Started 2/5/2012 2:11:53 AM
Test Finished: Passed 2/5/2012 2:11:54 AM


SSE4A Test
Test Started 2/5/2012 2:11:54 AM
Test Finished: Passed 2/5/2012 2:11:55 AM


Multicore Test
Test Started 2/5/2012 2:11:55 AM
Test Finished: Passed 2/5/2012 2:12:17 AM


System Memory
Total Physical Memory: 6.00 GB

2048 MB DDR3-SDRAM (1333 MHz)
Source: SPD

Memory Size: 2.00 GB

Memory Manufacturer: Kingston

Memory Manufacture Date: Week 47, Year 2009

Memory Part Number: HP497157-C01-ELDW

Memory Serial Number: 49296F4A


2048 MB DDR3-SDRAM (1333 MHz)
Source: SPD

Memory Size: 2.00 GB

Memory Manufacturer: Kingston

Memory Manufacture Date: Week 47, Year 2009

Memory Part Number: HP497157-C01-ELDW

Memory Serial Number: 49296E4A


2048 MB DDR3-SDRAM (1333 MHz)
Source: SPD

Memory Size: 2.00 GB

Memory Manufacturer: Kingston

Memory Manufacture Date: Week 47, Year 2009

Memory Part Number: HP497157-C01-ELDW

Memory Serial Number: 4A296E4A




Advanced Pattern Test
Test Started 2/5/2012 2:12:18 AM
Test Finished: Passed 2/5/2012 2:14:08 AM


Bit Low Test
Test Started 2/5/2012 2:14:08 AM
Test Finished: Passed 2/5/2012 2:14:29 AM


Bit High Test
Test Started 2/5/2012 2:14:29 AM
Test Finished: Passed 2/5/2012 2:14:52 AM


Nibble Move Test
Test Started 2/5/2012 2:14:52 AM
Test Finished: Passed 2/5/2012 2:15:18 AM


Checkerboard Test
Test Started 2/5/2012 2:15:18 AM
Test Finished: Passed 2/5/2012 2:15:45 AM


Walking One Left Test
Test Started 2/5/2012 2:15:45 AM
Test Finished: Passed 2/5/2012 2:16:34 AM


Walking One Right Test
Test Started 2/5/2012 2:16:34 AM
Test Finished: Passed 2/5/2012 2:17:23 AM


Auxiliary Pattern Test
Test Started 2/5/2012 2:17:23 AM
Test Finished: Passed 2/5/2012 2:17:59 AM


Address Test
Test Started 2/5/2012 2:17:59 AM
Test Finished: Passed 2/5/2012 2:18:25 AM


Modulo20 Test
Test Started 2/5/2012 2:18:25 AM
Test Finished: Passed 2/5/2012 2:20:31 AM


Moving Inversion Test
Test Started 2/5/2012 2:20:32 AM
Test Finished: Passed 2/5/2012 2:21:44 AM


Windows Memory Test
Test Started 2/5/2012 2:21:44 AM
Informative Message: No memory diagnostic results were found in the event log. 2/5/2012 2:21:52 AM
Test Finished: Passed 2/5/2012 2:21:55 AM


PCI standard PCI-to-PCI bridge
PCI Location: PCI bus 0, device 16, function 0



PCI Express Status Test
Test Started 2/5/2012 2:21:55 AM
Test Finished: Passed 2/5/2012 2:22:00 AM


PCI standard PCI-to-PCI bridge
PCI Location: PCI bus 0, device 18, function 0



PCI Express Status Test
Test Started 2/5/2012 2:22:01 AM
Test Finished: Passed 2/5/2012 2:22:02 AM


PCI standard PCI-to-PCI bridge
PCI Location: PCI bus 0, device 19, function 0



PCI Express Status Test
Test Started 2/5/2012 2:22:02 AM
Test Finished: Passed 2/5/2012 2:22:04 AM


PCI standard PCI-to-PCI bridge
PCI Location: PCI bus 0, device 20, function 0



PCI Express Status Test
Test Started 2/5/2012 2:22:04 AM
Test Finished: Passed 2/5/2012 2:22:05 AM


NVIDIA GeForce GT 220
Driver: c:\windows\system32\drivers\nvlddmkm.sys

Driver Version: 8.17.12.7533, 5-20-2011



PCI Express Status Test
Test Started 2/5/2012 2:22:05 AM
Test Finished: Passed 2/5/2012 2:22:06 AM


High Definition Audio Controller
PCI Location: PCI bus 2, device 0, function 1



PCI Express Status Test
Test Started 2/5/2012 2:22:06 AM
Test Finished: Passed 2/5/2012 2:22:07 AM


PCI Bus


Configuration Test
Test Started 2/5/2012 2:22:07 AM
Test Finished: Passed 2/5/2012 2:22:08 AM


System Board
Chipset: nVidia MCP78/77/72

Manufacturer: PEGATRON CORPORATION

Product: VIOLET6



RTC Rollover Test
Test Started 2/5/2012 2:22:08 AM
Test Finished: Passed 2/5/2012 2:22:15 AM


RTC Accuracy Test
Test Started 2/5/2012 2:22:15 AM
Test Finished: Passed 2/5/2012 2:22:17 AM


USB Receiver
Manufacturer: Logitech

Device Version: 5.0.0

USB Version: 2.0.0

Driver: c:\windows\system32\drivers\usbccgp.sys

Driver Version: 6.1.7601.17586, 6-21-2006



USB Status Test
Test Started 2/5/2012 2:22:17 AM
Test Finished: Passed 2/5/2012 2:22:21 AM


Officejet 6500 E710n-z
Manufacturer: HP

Device Version: 1.0.0

USB Version: 2.0.0

Driver: c:\windows\system32\drivers\usbccgp.sys

Driver Version: 6.1.7601.17586, 6-21-2006



USB Status Test
Test Started 2/5/2012 2:22:21 AM
Test Finished: Passed 2/5/2012 2:22:22 AM


HP USB Multimedia Keyboard
Manufacturer: CHICONY

Device Version: 1.0.0

USB Version: 2.0.0

Driver: c:\windows\system32\drivers\usbccgp.sys

Driver Version: 6.1.7601.17586, 6-21-2006



USB Status Test
Test Started 2/5/2012 2:22:22 AM
Test Finished: Passed 2/5/2012 2:22:22 AM


Mass Storage Device
Manufacturer: Generic

Device Version: 1.0.0

USB Version: 2.0.0

Driver: c:\windows\system32\drivers\usbstor.sys

Driver Version: 6.1.7601.17577, 6-21-2006



USB Status Test
Test Started 2/5/2012 2:22:22 AM
Test Finished: Passed 2/5/2012 2:22:23 AM



Model Information

Model Name p6310y

Product Number AY747AA-ABA

Software Build A1NAv6PrA1

Serial Number CNX9510PQ2


Operating System

Name Microsoft Windows 7 Tablet PC (64-bit)

Service Pack Service Pack 1

Build Number 7601

DirectX Version 11


System Information

Manufacturer HP-Pavilion

Total Number of Logical CPUs 4

Total Physical Memory 6.00 GB

Total Number of Optical Drives 1

Total Number of Hard Drives 1

Total Number of Video Cards 1

Total Number of Memory Modules 3

Total Number of DIMM slots 4

System Name HOME-PC


Login

User Name mom


Motherboard

System Board
Manufacturer PEGATRON CORPORATION

Product VIOLET6

Chipset nVidia MCP78/77/72



BIOS
Vendor American Megatrends Inc.

Release Date 06/03/2010

BIOS Version String 5.16

ROM Size 1.00 MB



AMD Athlon™ II X4 630 Processor
Name AMD Athlon™ II X4 630 Processor

Cores 4

Threads 4

Temperature 61.000 C

Current Speed 2.80 GHz

Multiplier x 14.0 (4 - 14)

Features MMX(+), 3DNow!(+), PSE36, x86-64, SSE, SSE2, SSE3, SSE4A, NX, SVM

L1 Instruction Cache 4 x 64.00 kB

L1 Data Cache 4 x 64.00 kB

L2 Cache 4 x 512.00 kB




Memory

Total Physical Memory 6.00 GB

2048 MB DDR3-SDRAM (1333 MHz)
Memory Size 2.00 GB

Memory Type DDR3-SDRAM (1333 MHz)

Memory Manufacturer Kingston

Memory Manufacture Date Week 47, Year 2009

Memory Part Number HP497157-C01-ELDW

Memory Serial Number 49296F4A



2048 MB DDR3-SDRAM (1333 MHz)
Memory Size 2.00 GB

Memory Type DDR3-SDRAM (1333 MHz)

Memory Manufacturer Kingston

Memory Manufacture Date Week 47, Year 2009

Memory Part Number HP497157-C01-ELDW

Memory Serial Number 49296E4A



2048 MB DDR3-SDRAM (1333 MHz)
Memory Size 2.00 GB

Memory Type DDR3-SDRAM (1333 MHz)

Memory Manufacturer Kingston

Memory Manufacture Date Week 47, Year 2009

Memory Part Number HP497157-C01-ELDW

Memory Serial Number 4A296E4A




Directories

Windows Directory c:\windows

System Directory c:\windows\system32


Local Disk

WDC WD10 EADS-65M2B0 SCSI Disk Device
Vendor Western Digital

Model Number WDC WD10EADS-65M2B0

Serial Number WD-WCAV55296473

Firmware Revision 01.00A01

Size 931.5 GB

Cache Size 32.0 MB

Temperature 32 C

Physical Sector Size 512 B

Logical Sector Size 512 B

Logical Sector Count 1953525168

Supported Standards ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5

HP - C:
Drive Letter C

Volume Name HP

Volume Serial Number C80C-845D

File System NTFS

Volume Capacity 920.64 GB

Volume Free Space 402.30 GB

Volume Used Space 518.34 GB



FACTORY_IMAGE - D:
Drive Letter D

Volume Name FACTORY_IMAGE

Volume Serial Number 08E0-AAB4

File System NTFS

Volume Capacity 10.77 GB

Volume Free Space 1.63 GB

Volume Used Space 9.14 GB






CD-ROM Drive

ATAPI DVD A DH16AAL SCSI CdRom Device
Model Number ATAPI DVD A DH16AAL

Drive Serial Number 3C9941011441

Firmware Revision LHD3

Drive Letter E

Total Capacity 2.32 GB

Readable Media CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL

Writable Media CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, CD-RW HIGH SPEED

Write Strategy TAO, SAO, RAW, RAW-MS




Video Card

NVIDIA GeForce GT 220
Driver c:\windows\system32\drivers\nvlddmkm.sys

Driver Version 8.17.12.7533, 5-20-2011




Sound Card

Realtek High Definition Audio
Driver c:\windows\system32\drivers\rtkvhd64.sys

Driver Version 6.0.1.6196, 9-7-2010



High Definition Audio Device
Driver c:\windows\system32\drivers\hdaudio.sys

Driver Version 6.1.7601.17514, 11-19-2010



High Definition Audio Device
Driver c:\windows\system32\drivers\hdaudio.sys

Driver Version 6.1.7601.17514, 11-19-2010



High Definition Audio Device
Driver c:\windows\system32\drivers\hdaudio.sys

Driver Version 6.1.7601.17514, 11-19-2010



High Definition Audio Device
Driver c:\windows\system32\drivers\hdaudio.sys

Driver Version 6.1.7601.17514, 11-19-2010




Network Card

NVIDIA nForce 10/100 Mbps Ethernet
MAC Address 90:e6:ba:a5:b2:2c

IP Address 192.168.1.4

Gateway IP Address 192.168.1.1

Current Speed 100.00 Mbps

Driver c:\windows\system32\drivers\nvmf6264.sys

Driver Version 73.1.4.0, 7-30-2009




Printers

HP Officejet 6500 E710n-z
Model HP Officejet 6500 E710n-z

Path HP Officejet 6500 E710n-z

Driver Path C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRV.DLL

Driver Version 0.3.7601.17514

Default Printer true



Fax - HP Officejet 6500 E710n-z
Model Fax - HP Officejet 6500 E710n-z

Path Fax - HP Officejet 6500 E710n-z

Driver Path C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRV.DLL

Driver Version 0.3.7601.17514




Keyboard

HID Keyboard Device
Manufacturer (Standard keyboards)

Driver Path c:\windows\system32\drivers\kbdhid.sys

Driver Version 6.1.7601.17514, 6-21-2006




Pointing Device

HID-compliant mouse
Manufacturer Microsoft

Driver Provider HID-compliant mouse

Driver Path c:\windows\system32\drivers\mouhid.sys

Driver Version 6.1.7600.16385, 6-21-2006



Wacom Mouse
Manufacturer Wacom Technology

Driver Provider Wacom Mouse

Driver Path c:\windows\system32\drivers\mouhid.sys

Driver Version 1.2.2.0, 6-29-2009




USB Controller

Standard OpenHCD USB Host Controller
Driver c:\windows\system32\drivers\usbohci.sys

Driver Version 6.1.7601.17586, 6-21-2006



Standard Enhanced PCI to USB Host Controller
Driver c:\windows\system32\drivers\usbehci.sys

Driver Version 6.1.7601.17586, 6-21-2006



Standard OpenHCD USB Host Controller
Driver c:\windows\system32\drivers\usbohci.sys

Driver Version 6.1.7601.17586, 6-21-2006



Standard Enhanced PCI to USB Host Controller
Driver c:\windows\system32\drivers\usbehci.sys

Driver Version 6.1.7601.17586, 6-21-2006
  • 0

Advertisements


#2
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Means it thinks the drive is going to die soon.
It may die, it may not die. It may die tomorrow, it may not die for another three years.

Best take backup of anything important on it, if nothing else.
  • 0

#3
myriamd

myriamd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 36 posts
really? this is a newer computer. only had it 2 years.
ugh.......... :confused: :surrender: :blink:
thanks!
  • 0

#4
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Age of system has no bearing on the timeline of life for the hard drives. I built a new computer 2 years ago and found a brand new 1tb drive was DOA and had to have it replaced. I have had hard drives last years and others just like mine were dead right out of the package. 2 years of use is good but I agree with Neil and you should make sure you have a current backup just in case.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP