Photosmart 2410 Can't scan without a color cartridge?
Started by
Redwolf1951
, Feb 11 2012 10:49 AM
#1
Posted 11 February 2012 - 10:49 AM
#2
Posted 11 February 2012 - 11:06 AM
Redwolf1951
Will the printer let you scan the doc to the PC manually, it may be button 3 or button 10 on the printer panel.
I had a similar problem with a C4480 model when a colour cartridge was low on ink and if I remember correctly I could scan to PC manually but print in neither colour or black, I hope it works for you.
Will the printer let you scan the doc to the PC manually, it may be button 3 or button 10 on the printer panel.
I had a similar problem with a C4480 model when a colour cartridge was low on ink and if I remember correctly I could scan to PC manually but print in neither colour or black, I hope it works for you.
#3
Posted 11 February 2012 - 11:25 AM
I can do nothing manually, since the error message about the missing color cartridge continues. Buttons for scan, fax, e-mail, copy, photo, etc---no button engages anything. Thanks for your reply.
#4
Posted 11 February 2012 - 11:34 AM
Sorry that didn`t work, I will see if I can find a solution for you elsewhere.
Not sure what OS you are running but see; http://h10025.www1.h...&product=303753
Or;
To set the Scan options, you have to open HP Director and actually set the scan destinations
Not sure what OS you are running but see; http://h10025.www1.h...&product=303753
Or;
To set the Scan options, you have to open HP Director and actually set the scan destinations
Edited by phillpower2, 11 February 2012 - 12:04 PM.
Link added.
#5
Posted 11 February 2012 - 01:06 PM
Yeah, I think the printer expects to see a cartridge, via the electrical contacts on each cartridge, or it will not pass its self test, and continue on. Have you tried scanning from the computer? I note your manual says you can do this but you must have the HP software that came with the device to do this. With your next All-in-one, get one that is already network ready as then, you can simply log in the internal web-menu and tell it to scan.
#6
Posted 11 February 2012 - 02:55 PM
Thank you for your suggestions.
#7
Posted 11 February 2012 - 02:56 PM
Looking for the software disc. Thanks.
#8
Posted 11 February 2012 - 03:12 PM
Downloads @ http://h10025.www1.h...&product=303753
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