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XP won't logoff user, turn off or restart (OTL attached)


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#1
Rob Livingston

Rob Livingston

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XP won't logoff user, or allow shut down or restart. It does allow switch user. This has been going on for over 6 months. Otherwise it runs fine. I run Malwarebytes and AVG routinely, and they find something occasionally, but clean now. Thank you.

*************************


OTL logfile created on: 2/11/2012 7:52:30 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Documents and Settings\Admin\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.99 Gb Total Physical Memory | 1.31 Gb Available Physical Memory | 65.93% Memory free
3.84 Gb Paging File | 3.19 Gb Available in Paging File | 83.05% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 298.04 Gb Total Space | 277.48 Gb Free Space | 93.10% Space Free | Partition Type: NTFS

Computer Name: FAMILYROOM | User Name: Admin | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/02/11 19:34:45 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Admin\Desktop\OTL.exe
PRC - [2012/02/11 19:02:59 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2012/01/31 15:02:52 | 007,391,072 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
PRC - [2011/09/09 02:10:56 | 001,082,208 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG10\avgnsx.exe
PRC - [2011/08/18 00:33:26 | 000,659,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG10\avgrsx.exe
PRC - [2011/06/10 16:41:32 | 001,575,184 | ---- | M] (Blue Coat Systems, Inc.) -- C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
PRC - [2011/05/23 13:13:04 | 000,657,248 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG10\avgchsvx.exe
PRC - [2011/03/28 02:00:52 | 000,351,072 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG10\avgcsrvx.exe
PRC - [2011/03/16 15:05:20 | 001,025,888 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG10\avgemcx.exe
PRC - [2011/02/08 04:33:42 | 000,269,520 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG10\avgwdsvc.exe
PRC - [2010/03/04 22:38:00 | 000,071,096 | ---- | M] () -- C:\Program Files\CDBurnerXP\NMSAccessU.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2012/02/11 19:02:59 | 001,911,768 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2012/01/27 07:40:35 | 008,527,008 | ---- | M] () -- C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
MOD - [2010/03/04 22:38:00 | 000,071,096 | ---- | M] () -- C:\Program Files\CDBurnerXP\NMSAccessU.exe


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- -- (AppMgmt)
SRV - [2012/01/31 15:02:52 | 007,391,072 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe -- (AVGIDSAgent)
SRV - [2011/06/10 16:41:32 | 001,575,184 | ---- | M] (Blue Coat Systems, Inc.) [Auto | Running] -- C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe -- (bckwfs)
SRV - [2011/02/08 04:33:42 | 000,269,520 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG10\avgwdsvc.exe -- (avgwd)
SRV - [2010/03/04 22:38:00 | 000,071,096 | ---- | M] () [Auto | Running] -- C:\Program Files\CDBurnerXP\NMSAccessU.exe -- (NMSAccess)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | Disabled | Running] -- -- (GEARAspiWDM)
DRV - [2011/06/10 16:41:02 | 000,086,544 | ---- | M] (Blue Coat Systems, Inc.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\bckd.sys -- (bckd)
DRV - [2011/05/27 18:05:44 | 000,134,480 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AVGIDSDriver.sys -- (AVGIDSDriver)
DRV - [2011/04/04 23:59:56 | 000,297,168 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2011/03/16 15:03:20 | 000,032,592 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\avgrkx86.sys -- (Avgrkx86)
DRV - [2011/03/01 13:25:18 | 000,034,896 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2011/02/22 07:13:02 | 000,022,992 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys -- (AVGIDSEH)
DRV - [2011/02/10 06:53:54 | 000,027,216 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AVGIDSShim.sys -- (AVGIDSShim)
DRV - [2011/02/10 06:53:52 | 000,024,144 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AVGIDSFilter.sys -- (AVGIDSFilter)
DRV - [2011/01/07 05:41:46 | 000,248,656 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2009/11/12 13:48:56 | 000,005,504 | ---- | M] () [File_System | Auto | Running] -- C:\WINDOWS\System32\drivers\StarOpen.sys -- (StarOpen)
DRV - [2007/05/02 15:21:22 | 004,403,712 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2004/08/03 17:31:20 | 000,036,224 | ---- | M] (ADMtek Incorporated.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\an983.sys -- (AN983)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========


FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf: C:\Program Files\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll (Foxit Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG10\Firefox4\ [2012/02/02 16:18:14 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 10.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/02/11 19:03:00 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 10.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2011/07/14 23:05:18 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Admin\Application Data\Mozilla\Extensions
[2012/01/22 10:59:10 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Admin\Application Data\Mozilla\Firefox\Profiles\gkcm6oj5.default\extensions
[2012/01/22 10:59:10 | 000,000,000 | ---D | M] (Flagfox) -- C:\Documents and Settings\Admin\Application Data\Mozilla\Firefox\Profiles\gkcm6oj5.default\extensions\{1018e4d6-728f-4b20-ad56-37578a4de76b}
[2012/01/07 20:45:26 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
() (No name found) -- C:\DOCUMENTS AND SETTINGS\ADMIN\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\GKCM6OJ5.DEFAULT\EXTENSIONS\{D10D0BF8-F5B5-C8B4-A8B2-2B9879E08C5D}.XPI
() (No name found) -- C:\DOCUMENTS AND SETTINGS\ADMIN\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\GKCM6OJ5.DEFAULT\EXTENSIONS\{D4DD63FA-01E4-46A7-B6B1-EDAB7D6AD389}.XPI
() (No name found) -- C:\DOCUMENTS AND SETTINGS\ADMIN\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\GKCM6OJ5.DEFAULT\EXTENSIONS\[email protected]
[2012/02/11 19:03:00 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2012/02/11 19:02:57 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2012/02/06 16:58:20 | 000,002,127 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\blekkotb.xml
[2012/02/11 19:02:57 | 000,002,040 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2004/08/04 05:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\Alcmtr.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{29A07A60-DFB5-456E-8E73-1040A937C9F0}: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) -C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/07/13 20:32:57 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgchsvx.exe /sync)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/11 19:34:45 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Admin\Desktop\OTL.exe
[2012/02/11 19:24:36 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Admin\Local Settings\Application Data\Apple
[2012/02/11 19:23:28 | 000,000,000 | ---D | C] -- C:\WINDOWS\SxsCaPendDel
[2012/02/11 19:14:15 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Admin\Local Settings\Application Data\Apple Computer
[2012/02/10 17:43:55 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Admin\Local Settings\Application Data\blekkotb
[2012/02/06 16:58:35 | 000,000,000 | ---D | C] -- C:\Program Files\Wide Angle Software
[2012/02/06 16:58:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Anti-phishing Domain Advisor
[2012/02/06 16:58:10 | 000,000,000 | ---D | C] -- C:\Program Files\blekkotb
[2012/02/06 16:27:33 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\WindSolutions
[2012/01/22 10:27:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Admin\Application Data\Apple Computer
[6 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/02/11 19:34:45 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Admin\Desktop\OTL.exe
[2012/02/11 19:15:54 | 088,735,362 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2012/02/11 19:11:41 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/02/10 18:11:22 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/02/07 17:12:49 | 000,195,384 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\iavichjg.avm
[2012/02/05 16:36:13 | 000,456,634 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/02/05 16:36:13 | 000,075,414 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2012/02/02 16:18:15 | 000,000,690 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG 2011.lnk
[2012/01/27 07:40:21 | 000,002,539 | ---- | M] () -- C:\Documents and Settings\Admin\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook 2007.lnk
[2012/01/25 21:15:04 | 000,056,532 | -H-- | M] () -- C:\WINDOWS\System32\mlfcache.dat
[2012/01/22 10:59:05 | 000,002,533 | ---- | M] () -- C:\Documents and Settings\Admin\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Word 2007.lnk
[2012/01/21 12:29:14 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[6 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/01/25 21:15:04 | 000,056,532 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2011/12/26 12:45:32 | 000,005,504 | ---- | C] () -- C:\WINDOWS\System32\drivers\StarOpen.sys
[2011/12/26 12:01:28 | 000,000,040 | ---- | C] () -- C:\Documents and Settings\Admin\Application Data\burnaware.ini
[2011/12/22 13:03:41 | 000,016,086 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\143306s0j286x770y614f0jar4x1
[2011/07/17 21:10:54 | 000,149,247 | ---- | C] () -- C:\WINDOWS\hpwins05.dat
[2011/07/16 16:06:30 | 000,004,876 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/07/16 16:00:58 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4820.dll
[2011/07/16 15:55:46 | 000,049,152 | ---- | C] () -- C:\WINDOWS\System32\ChCfg.exe
[2011/07/14 23:05:13 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2011/07/13 20:34:26 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2011/07/13 20:30:13 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2011/07/13 15:23:12 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2011/07/13 15:22:09 | 000,267,800 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2008/05/26 20:59:42 | 000,018,904 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschematrivial.bin
[2008/05/26 20:59:40 | 000,106,605 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschema.bin
[2007/09/27 09:51:02 | 000,020,698 | ---- | C] () -- C:\WINDOWS\System32\idxcntrs.ini
[2007/09/27 09:48:48 | 000,030,628 | ---- | C] () -- C:\WINDOWS\System32\gsrvctr.ini
[2007/09/27 09:48:28 | 000,031,698 | ---- | C] () -- C:\WINDOWS\System32\gthrctr.ini
[2007/05/28 14:00:18 | 000,016,007 | ---- | C] () -- C:\WINDOWS\hpwscr05.dat
[2007/05/28 13:58:30 | 000,004,785 | ---- | C] () -- C:\WINDOWS\hpwmdl05.dat
[2005/03/22 13:48:43 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2005/03/22 13:48:43 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/08/04 05:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/04 05:00:00 | 000,456,634 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/04 05:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/04 05:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/04 05:00:00 | 000,075,414 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/04 05:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/04 05:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/04 05:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/04 05:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/08/04 05:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat

========== LOP Check ==========

[2011/07/16 16:34:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Admin\Application Data\AVG10
[2011/12/26 12:34:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Admin\Application Data\DVDVideoSoft
[2011/10/08 11:54:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Admin\Application Data\Foxit Software
[2011/08/19 12:22:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Admin\Application Data\Windows Desktop Search
[2012/02/10 18:08:47 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Anti-phishing Domain Advisor
[2011/07/16 16:30:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG10
[2011/08/15 16:03:55 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\bitraider
[2011/12/26 12:45:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Canneverbe Limited
[2011/07/16 16:30:12 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2012/01/22 10:27:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/02/08 18:23:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WindSolutions
[2012/01/05 15:55:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}

========== Purity Check ==========



< End of report >
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#2
WhiteHat

WhiteHat

    Trusted Helper

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  • 1,925 posts
Hello Rob Livingston and welcome to GeeksToGo :)

I'm GLeobas and I'm going to help you fix your problem.

Please note that I'm currently in training and my posts have to be approved by an expert before I reply.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.
  • Please do not try to fix anything without being asked
  • I suggest you print or save any instructions I give you for easy reference. We may be using Safe mode and you will not always be able to access this thread.
  • I am currently reviewing your logs.

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#3
Rob Livingston

Rob Livingston

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Any help is greatly appreciated. Thank you.
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#4
WhiteHat

WhiteHat

    Trusted Helper

  • Retired Staff
  • 1,925 posts
Hi,

# Step 1 #

Download the RatsCheddar:
http://rathat.geekst...RatsCheddar.zip

Extract the application and run the RatsCheddar.exe.

On the next screen, select [ENABLE] to Shutdown Windows and Logoff Window options.

Click on Exit button and restart your computer.

See if you have any problems now.

# Step 2 #

Disable your antivirus software
  • Acess the Eset Online Scanner website using Internet Explorer navigator.
    http://www.eset.com/...escan/index.php
  • Do the scan according the image:

    Posted Image
  • At the end, check the box "Delete Quarantined files" and click in [FINISH]
  • It will be generated a log in C:\Program Files\EsetOnlineScanner\Log.txt
    PS: If you didn't find the log.txt file in \EsetOnlineScanner\, look on \Program Files\Eset\EsetOnlineScanner\log.txt
  • Post that log.

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