win 7 64bit. devices and printers window is blank
Posted 13 February 2012 - 11:32 PM
Posted 14 February 2012 - 09:12 AM
Did it ever work right? Were there other changes to you system about the same time you first noticed the problem? Have you scanned for malware?
You may need to uninstall the printer driver and reinstall it.
Posted 16 February 2012 - 01:02 AM
Printers all work fine, just cannot see them. I am considering a repair install of win 7 pro, advised to me by a friend. What do you think about that?
Posted 16 February 2012 - 12:44 PM
You said in your opening post you can only print in email. Is that still the case? What if you try to print in Word, Notepad, your browser? Is the problem that you can print in everything but cannot see any devices in the Control Panel applet?
Printers all work fine, just cannot see them.
Click on the Start ORB and in the text box, start entering print managment. When you see that appear at top click to run that. You should see your printers there.
I saw ensuring the Bluetooth service is set to Automatic was suggested several times to fix this problem - though that was for notebooks, not PCs. You have not told us anything about your hardware.
Re-adding the printer helped others, assuming it lets you add a new printer.
Before doing a repair install, I would try running System File Checker (sfc /scanow) first.
Posted 16 February 2012 - 09:02 PM
Edited by bjwdds, 16 February 2012 - 09:04 PM.
Posted 17 February 2012 - 08:30 AM
Sounds like a plan. Please do keep us posted.
I will try your suggestions and then I will get back to you Saturday.
Posted 18 February 2012 - 01:37 AM
Success. The print management did show all the printers. Then I ran sfc and it restored the file. Now I have all my printers back in "Devices and Printers". Thank you very much for your help.
I will tell others about this great site. Bruce Walker
Posted 18 February 2012 - 09:14 AM
Thanks for the follow up!
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