[xIsaacCantu]

Hello everyone. Im new here, and I have a fairly new computer which is now running with some issues. I got the computer in August of 2011, and shortly after I started experiencing problems such as "display driver stopped working", and my computer is fairly laggy all the time. From gaming, to web browsing, and opening files it is just laggy and it takes a little bit longer and it feels slow. I have 8 GB of DDR3 RAM, and 500 gigs of storage space to work with, so I know it shouldnt be lagging as much as it is. I get low frame rate, and scrolling on websites is slow sometimes and pictures take forever to load. A friend of mine went onto the "deep web" and I think he got some kind of hardcore virus on it, but nothing ever shows up on any scans I do.

Edited by rshaffer61, 17 February 2012 - 02:42 PM.
Removed malware log .Not used in this forum area

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Has it always been like this or is it a problem that developed over time?

If always, it should still be under warranty so make the manufacturer or the place you purchased it, fix it.

If over time, what happens if you boot to Safe Mode with Networking? Does it run better? If yes then there is one or more program that is starting at boot time that is causing the problem.

Advanced startup options - Windows 7

Use msconfig to determine what is causing the problem

These are good tutorials on using msconfig in XP, Vista or Windows 7:
How to use msconfig in Windows XP
How to use msconfig in Windows Vista
How to use msconfig in Windows 7

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab, record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig and click on the Services tab.
Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.[/url]

[Ztruker]

Has it always been like this or is it a problem that developed over time?

If always, it should still be under warranty so make the manufacturer or the place you purchased it, fix it.

If over time, what happens if you boot to Safe Mode with Networking? Does it run better? If yes then there is one or more program that is starting at boot time that is causing the problem.

Advanced startup options - Windows 7

Use msconfig to determine what is causing the problem

These are good tutorials on using msconfig in XP, Vista or Windows 7:
How to use msconfig in Windows XP
How to use msconfig in Windows Vista
How to use msconfig in Windows 7

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab, record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig and click on the Services tab.
Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.[/url]

[xIsaacCantu]

When I first got it, it was flawless. It was everything I wanted, and it was even able to play games with decent frame rates, but it just kinda stopped doing all this over time. I've already wiped it once, and it was still sort of laggy, but it was a tiny bit better. This is also my first x64 computer, so Im not sure if it's just me or something.

[Ztruker]

Try the steps I listed, see what happens.

[xIsaacCantu]

So Im running in safe mode with networking, and the quality of my laptop's performance seems to be what I remember. How do I make it like this when I boot normally?


My McAfee is saying that realtime protection is turned off, and when I turn it on, it goes back off after a few seconds.

Edited by xIsaacCantu, 15 February 2012 - 08:15 PM.

[Ztruker]

Follow the directions I gave you. It's a trial and error thing so it will take time and patience but it very doable.

Also, download and install CCleaner from the following link: CCleaner - Standard

During installation, uncheck the option to install the Yahoo toolbar.

Start CCleaner. Click on Tools (ICON) and Select the following BUTTONS to create two (2) text files:

* Uninstall > Save to text file (install) – bottom right corner of app window
* Startup > Save to text file (startup)

Locate and open each saved file in the ‘Documents’ FOLDER:

* Copy and paste the contents of each file into your next post (2 files).

This will give me a list of what's on your computer so I can help figure out what is causing the problem.