thank you in advance for the help.
external HDD issue
Posted 17 February 2012 - 04:34 PM
thank you in advance for the help.
Posted 18 February 2012 - 05:12 AM
Run the HDDs diagnostics tool; http://www.tacktech....fm?ttid=287#wdc
Make sure you select the tool that is appropriate for the brand of your hard drive.
Depending on the program it'll create a bootable floppy or a bootable CD.
If the downloaded file is the .iso type use ImgBurn: http://www.imgburn.com/ to burn the .iso file to a CD (select "Write image file to disc" option) and make the CD bootable.
Let us know how you get on.
Posted 24 February 2012 - 08:17 AM
thank you for the help.
Posted 25 February 2012 - 03:04 AM
Thanks for the update - I am happy to hear things are now sorted.
Can I ask did you run the HDDs diagnostic tool and if so what was the result!
Posted 25 February 2012 - 09:12 AM
Posted 25 February 2012 - 11:01 AM
Please Run the PCPitstop.com OverDrive Full Tests
You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to Run as Administrator. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.
Go to: http://www.pcpitstop...pit/default.asp
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)
Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.
The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.
Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.
Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.
After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.
While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.
Thanks to rshaffer61 for the PCPitstop instructions
Posted 25 February 2012 - 07:48 PM
Posted 26 February 2012 - 02:41 AM
Did you create a free account and then log in, you need to do this before you can scan your computer ( see .jpeg )
Posted 28 February 2012 - 10:14 PM
thank you very much for the help
Posted 29 February 2012 - 02:21 AM
You have both Avast and Norton showing on your software list - not a good idea as it can cause instability and actually leave your PC open to malware attack, use the proper Norton uninstaller to avoid any traces being left behind https://www-secure.s...redirect_pubweb some more AV information courtesy of Admin - please read it http://www.geekstogo...yware-software/
With the exception of the printer drivers** please return to the PCPitstop results and address the items that have a red X against them, if you hover the cursor over the item you will be given a description of the issue and if you click on it you will be instructed how to correct the problem, post back when you have done this.
**Unless you are having any issues with the printer I suggest leaving the driver update alone as not all driver updates actually improve anything and can actually cause you problems, you should however update your flash player.
Posted 29 February 2012 - 11:09 AM
I am actually having issues with the printer. about a month ago it started saying I did not have the correct ink in it. I had not changed the ink recently or anything like that either.
Posted 01 March 2012 - 11:17 AM
do you think I should try to up date the printer driver since I am having an issue with it?
I will hopefully be buying a new machine in the next couple weeks and be giving this one to the kids.
Posted 01 March 2012 - 11:41 AM
Posted 13 March 2012 - 09:55 PM
my computer is a Windows 7 64.
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