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Can not update Windows 7


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#1
buckman

buckman

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I am unable to update Windows through the Windows update feature of my computer or manually at the Microsoft website.

Fix-it runs and comes up with the following:

Windows Update Publisher details
Issues found
Repair Windows Update components
Fixed
Windows Update components must be repaired

Succeeded

Issues checked
Repair default Windows Update locations
Checked
Issues found Detection details
6
Repair Windows Update components Fixed
Repairing Windows Update components frequently resolves common Windows Update errors
Windows Update components must be repaired
Succeeded

One or more Windows Update components are configured incorrectly
Issues checked Detection details
6
Repair default Windows Update locations Checked
Change Windows Update locations to Windows default settings
Default Windows Update data locations have changed
Not Run

The location where Windows Update stores data has changed and must be repaired
Detection details
Collection information
Computer Name: MATTWORK-PC
Windows Version:
6.1
Architecture:
amd64
Time:
Tuesday, February 21, 2012 6:39:16 PM
Publisher details
Windows Update
Resolve problems that prevent you from updating Windows.
Package Version:
4.0.2.20110211
Publisher:
Microsoft Corporation



When I try to update Windows in Control Panel\System and Security\Windows Update I receive the following error:Code 80070005 Windows update encountered an unknown error. A Google of that error code suggest permission issues.

So that is where I'm at. Computer is running fine (except for issue in Outlook where mouse pointer is constantly changing between pointer and round blue circle, I ran malware and virus and nothing reported) and the only way I discovered that Windows wasn't updating was when I attempted to install Turbo Tax it wouldn't because Windows wasn't update.

Matt

Edit: You already have a thread open on this that I was not able to help you with: http://www.geekstogo...ill-not-update/

Hopefully someone else has some ideas.

Good luck. Ztruker
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#2
Macboatmaster

Macboatmaster

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This matter being dealth with here
http://www.geekstogo...__fromsearch__1

as posted by my colleague Ztruker.
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