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Hello everybody, can somebody help me?


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#1
nina18_11

nina18_11

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Hi guys,
for several months I'm having a strange problem with my Windows7 desktop computer: when i'm working with my machine (no matter which programme I'm using that moment), suddenly and unpredictably, the system crash down, showing - not a "normal" blue screen - but a sort of "kaleidoscopic" screen, where the screen is completely covered with a thousands times repeated imagine (a sort of "pattern"). At this point nothing works anymore and I'm forced to restart the system (it could happens several times a day and in very close moments too or even after many days from the previous time).
Too bad I'm a very inexpert user and so I cannot understand what is the problem. On my friend's suggestion,

Edited by rshaffer61, 28 February 2012 - 09:58 AM.
Removed malware log .Not used in this forum area

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#2
rshaffer61

rshaffer61

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Hello nina18_11.... Welcome to
GeeksToGo, :thumbsup:
:ph34r: :yes:

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
  • Please understand we are all volunteers and we are not here all the time.
  • Sometimes it may be a extended amount of time to get back to you. If it has been
    more then 3 days please shoot me a PM and I will try to get back to you quickly
    then.
  • Please do the following and supply the requested information as needed. If you
    don't understand my instructions please ask and I will try to explain them
    clearer for you.
  • Do not attempt any steps unless instructed or ask before to
    make sure they will not cause any further issues.
  • If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.


Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
  • If a name brand system then what brand, make and model is the system?
  • If custom built then what brand, make and model is the motherboard
  • Total memory installed
  • Total hard drive capacity and free space
  • What steps have you taken so far to resolve the issue

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