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New Flash Drives will not plug nd play


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#46
CompCav

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Were there any changes made, updates installed prior to this happening?

Nothing that I can see or remember and no programming changes other than updates.

Did you try a system restore date prior to the error?

I tried one back a month and a half and no change but I had not purchased new flash drives or external hard drives in about 6 months.

If Artellos or others give up today or whenever, i will do the repair install.

Thank you for the update on Windows 8. Vista and 7 are not as easy as XP.

Regards,

CompCav
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#47
Artellos

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Hello there,

I've been browsing around trying to look for some more things to try but I can't find anything at the moment.
I'd go ahead with the repair installation, see if that pulls off anything.

Regards,
Olrik
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#48
CompCav

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Thanks will do later today.

Thank you to you and Ztruker, Macboatmaster, rockmilk, and admin.

Will let you all know the outcome later!

Thanks,

CompCav
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#49
Macboatmaster

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I do have just one additional point and I am not sure if it helps.
But you may think it worth a try before you try the repair installation.

I saw mention of a Fixit, which transpired to be for Vista.
I am not certain although I have checked, but MAYBE I missed it, if this and the article referenced herein for advanced issues of usb devices will help

http://support.microsoft.com/kb/871233

This is the other article
http://support.microsoft.com/kb/310575


Also on the other XP computer where it is recognised. do you think there may be merit, in formatting the device - on a full format, on that computer, even although it is apparently an empty device and then seeing if it will be recognised on this computer.

I think both a format in an NTFS file system and then if no luck a format in a FAT32 file system may be worthwhile

I apologise if I have missed that these points have already been tried.

My earlier suggestion came from a Microsoft artcle and indeed a Sandisk article
http://kb.sandisk.co...WQvZkx4YkxGU2s=
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#50
CompCav

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@Macboatmaster:
I have not done the repair install, busy in CMF with my OP's on two unbootable issues.

I will try these first.

Thanks,

CompCav
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#51
CompCav

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@Macboatmaster:

I can format it on my other 2 XP machines, one home and one media center, with FAT32 or xFat. I tried FAT32 and it did not work.

I then formatted it on a windows 7 machine for ntfs and it still would not install correctly.

The links you gave are part of what Ztrucker took me through earlier.

Thanks,

CompCav
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#52
CompCav

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Hi all,

I found this on the internet from a 2007 post. Do you think it is worth a try?


Problem:
Windows XP does not recognize USB Mass Storage Devices
Device is detected and listed with an exclaimation mark in Device Manager

Solution:
After spending hours on internet and reading through numerous posts, I found following solutions which will definately work:

1. Delete following file: windows\inf\infcache.1

2. Go to windows\inf folder and see if you have read/write permissions for following files:
usbstor.inf
usbstor.pnf
If not, open security settings for above files and add your username for read/write access.

3. Open registry editor and:
Delete following keys:
HKLM\System\CurrentControlSet\Enum\USB\ <read all keys and delete all those saying USB Mass Storage Driver>

Add following key:
HKLM\Local_Machine\CurrentControlSet\Services\Usb
Add a new DWoRD Value and name it "DisableSelectiveSuspend". Give it value 1

4. Make sure you have USBSTOR.SYS file in your windows\system32\drivers folder (It wasn't there in my case). Just Google using Usbstor.sys and you will find the file to download. Save it at above location.

After doing above steps, restart your PC. Now Windows should recognize your mass storage and should do an autoplay.



I have the file for step 4 already in place and the question is on step 1 and 3, do they affect other things?

Thanks,

CompCav
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#53
happyrock

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what happens when you boot into safe mode...can you see the flash drives
nojoy
did you try running chkdsk /r...
nojoy
try reinstalling your chipset drivers
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#54
CompCav

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Will try safe mode and chipset driver install.

I have done chkdsk /r


Thanks,

CompCav
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#55
Macboatmaster

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I do not have the answer, but I have just read every entry on post 19 and 23 .

I may be totally off the mark here, but


Alcor Micro JetFlash USB Disk
Vendor: Alcor Micro
PnpID: VID_058F&PID_6387
Device: JetFlash USB Disk
Apple iPod Nano 2.Gen
Vendor: Apple
PnpID: VID_05AC&PID_1260
Device: iPod Nano 2.Gen
Apple Apple Mobile Device USB Driver
Vendor: Apple
PnpID: VID_05AC&PID_129E
Device: Apple Mobile Device USB Driver
Lexar Media JumpDrive?
Vendor: Lexar Media
PnpID: VID_05DC&PID_A410
Device: JumpDrive?
Lexar Media USB Device
Vendor: Lexar Media
PnpID: VID_05DC&PID_B022
Device: USB Device
Genesys Logic USB V2.0 4-Port Hub [D-Link DUB-H4]
Vendor: Genesys Logic
PnpID: VID_05E3&PID_0606
Device: USB V2.0 4-Port Hub [D-Link DUB-H4]
Genesys Logic Genesys Logic USB V2.0 4-Port Hub
Vendor: Genesys Logic
PnpID: VID_05E3&PID_0608
Device: Genesys Logic USB V2.0 4-Port Hub
Genesys Logic USB Pen Flash
Vendor: Genesys Logic
PnpID: VID_05E3&PID_07A0
Device: USB Pen Flash
SanDisk Cruzer Micro USB-Flash-Drive
Vendor: SanDisk
PnpID: VID_0781&PID_5151
Device: Cruzer Micro USB-Flash-Drive
SanDisk Cruzer U3 4gb SDCZ36
Vendor: SanDisk
PnpID: VID_0781&PID_5530
Device: Cruzer U3 4gb SDCZ36
SanDisk Cruzer Mini
Vendor: SanDisk
PnpID: VID_0781&PID_8185
Device: Cruzer Mini
Toshiba 512M USB Stick
Vendor: Toshiba
PnpID: VID_0930&PID_6533
Device: 512M USB Stick
Toshiba USB Flash Memory
Vendor: Toshiba
PnpID: VID_0930&PID_653D
Device: USB Flash Memory
Seagate RSS LLC USB Device
Vendor: Seagate RSS LLC
PnpID: VID_0BC2&PID_0503
Device: USB Device
Seagate RSS LLC FreeAgent GoFlex USB 3.0
Vendor: Seagate RSS LLC
PnpID: VID_0BC2&PID_5031
Device: FreeAgent GoFlex USB 3.0
Maxtor Maxtor OneTouch
Vendor: Maxtor
PnpID: VID_0D49&PID_7010
Device: Maxtor OneTouch
Western Digital Technologies USB Device
Vendor: Western Digital Technologies
PnpID: VID_1058&PID_0730
Device: USB Device
Western Digital Technologies My Passport 1TB
Vendor: Western Digital Technologies
PnpID: VID_1058&PID_0740
Device: My Passport 1TB
Phison Electronics DataTraveler 2.0 1GB/4GB Flash Drive
Vendor: Phison Electronics
PnpID: VID_13FE&PID_1D00
Device: DataTraveler 2.0 1GB/4GB Flash Drive
PNY Technologies USB Device
Vendor: PNY Technologies
PnpID: VID_154B&PID_0044
Device: USB Device
Dell Port Replicator
Vendor: Dell
PnpID: VID_413C&PID_0058
Device: Port Replicator
USB Root Hub
Vendor: Microsoft
PnpID: usb\root_hub20
USB Mass Storage Device
Vendor: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
Generic USB Hub
Vendor: Microsoft
PnpID: usb\class_09
Unknown Device
Vendor: Microsoft
PnpID: usb\unknown
Apple Mobile Device USB Driver
Vendor: Apple, Inc.
PnpID: usb\vid_05ac&pid_129e


I have emboldened the entries aprt from the Sandisk one and the hub drivers.
I just wonder if the answer may lie there.
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#56
CompCav

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@happyrock:
I tried the safe mode no joy
I tried chipset drivers no joy

@Macboatmaster
It could be but I do not know what to do with them. The bolded ones definitely still all work!


Thanks,

CompCav
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#57
Macboatmaster

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Further to my last I do not know if this will make a difference, but you may consider it is worth a try
When you remove a usb device, the driver is frequently left installed.
I am wondering if a collection of these may be confusing Windows, as to which it should be loading for the two usb flash drives you mention

With the device physically removed from the computer, the only way to view, and thereby have access to uninstalling, the drivers is to alter Device Manager to Show hidden devices. Follow the steps below to display the hidden device information:

  • Right-click My Computer and select Properties
  • Click on the Advanced tab
  • Click on Environment Variables
  • Below the bottom Environment Variables window pane (System Variables), click on New
  • For Variable Name, enter devmgr_show_nonpresent_devices
  • For Variable Value, enter 1
  • Click OK to close Environment Variables and OK again to close System Properties
Now that you have created this entry, when you open Device Manager, you can click on View and then select Show hidden devices from the menu. You can identify the hidden devices by their grayed-out icons.

THERE IS A CAUTION note attached to the article about uninstalling drivers for devices that are simply not in use at that time
ie Printers not powered, backup drives etc not powered, but the drivers will still be shown. - but as non-present devices.

I know you have examined hidden devices, but the addition of the environmental variables to show non-present devices is I think a new approach
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#58
CompCav

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Thanks for the input.

Edited by CompCav, 09 March 2012 - 08:43 PM.

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#59
Macboatmaster

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I have found this, but I have not had time to examine all of it.
I am signing off it has been a long day.
It is 0230 here in UK.

I THINK the relevant section may be the drive letter and the inability of windows to allocate one
I am sorry I cannot give you more information, but it is time to press the big switch.
http://www.uwe-siebe...usbstick_e.html
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#60
CompCav

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The sequence you have is one that Ztruker gave me and we did it and then nothing worked so I restored the registry with ERDNT and got back to the ones that were old working but no new ones.


Thanks,

CompCav
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