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Can't access iTunes store with iTunes 10.6


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shellycaddy

shellycaddy

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Hi everyone,

I hope someone can help me with this.

I upgraded my iTunes to 10.6 and haven't been able to access either iTunes store or iTunes helper, and I can't even check for updates. The worst part is I can't get my iPod touch to sync properly, I can't do backup with iTunes ever since I had this version of iTunes.

Ended up finding the solution: iTunes was connecting to one of the store servers via the wrong socket.

To fix this:
•Open up a command line as an Administrator. On Win7, type 'cmd' into the search box on the start menu, right-click on cmd.exe, and select 'Run as Administrator'.
•Type: netsh winsock reset and press Enter
•Restart your computer.


I didn't see this above post earlier, it later saved my day! My iTunes is running fine now. I'm a very happy person now.

Thank you Jason Stringer!

Edited by shellycaddy, 10 March 2012 - 07:44 AM.

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