My HP switches off suddenly whenever I do anything which requires more than moderate processing power. I can predict when it is going to switch off by the intensity of the fans. If I try to run an HD video on Netflix it will switch off in a couple of minutes. If I try to transcode any format of video it only lasts a few seconds before the fan maxes out and the computer does an emergency switch off.
I really needed to transcode an HD video for a friend so I took the computer outside in winter and it was able to complete the transcoding with no problem.
Okay that's the short story. The long story is about eight months ago the computer died completely while in Italy from a power surge. I should have had it in a surge protector of course. It was still under warrenty so I sent it in. They got it running again but with this overheating problem. Unfortunately I couldn't send the computer back because I needed to use it at home and now it has been too long in terms of the warrenty.
I'd like to sort this out myself with the wonderful help of Geeks to Go! Any suggestions on where to begin?
Thanks again and here are my computer details.
HP Pavilion Slimline
AMD Athlon IIX4 635 Processor 2.90 GHz
Installed Memory (RAM) 4.00 GB
64-bit Operating System