[Bluebell99]

Using Windows XP (home addition) with service packs 2&3. Using Firefox 10.0.2 and Internet Explorer 6

I had to completely reinstall Window XP a couple of weeks ago. Now I am trying to install Adobe Reader, and Adobe Flash player using Firefox. The downloads complete and I shut down Firefox (as instructed) but when I double click to try to install them I get the error message:

The procedure entry point SetDllDirectoryW could not be located in the dynamic link library KERNAL32.dll.

Nothing happens. Nothing installs. I just close the error message box.

So I tried to download Adobe Reader and Flash using Internet Explorer but when the download begins Explorer shuts down and sends an error message.


Also, I downloaded Inkscape (a vector graphic program) last week and while it installed and I can use the program, I first get this error message every time before the program opens and runs:

The procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll.

I downloaded and installed IrfanView and have no problems opening that program.

I downloaded the OTL program and did a quick scan but don't really understand it all. I've attached to OTL logs.

Any help would be greatly appreciated. Thanks

Attached Files

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