[LJMcCormick]

Hi Philpower2,

Completed all of above but the Autoruns file that I saved to my desktop is not a text file as per your instructions. After I clicked on the "Everything" tab, I went to "File" and the only option I had was "Save" which I chose and saved to desktop. The file is "autoruns.arn" instead of "autoruns.txt". I don't see any "autoruns.txt" file in the folder that I used to download and extract the Autoruns zip file. Hope this is the file you are looking for and should be attached to this reply if this website will allow same.

Also, when downloading the "TFC" program it would not allow it to be run from the download website. You have to save it to a folder on your harddrive and then run it from there.

After completing all of above, still have original problem. How do we proceed?

LJM

ps: Geeks website keeps sying "No file was selected for upload" when I select the "autoruns.arn" file from my desktop

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... click on browse...desktop...find the Autoruns..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

Hopefully this will do the trick as we need a look at this information.

[phillpower2]

... click on browse...desktop...find the Autoruns..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

Hopefully this will do the trick as we need a look at this information.

[LJMcCormick]

HI Philpower,

Same problem. When selecting "autoruns.arn" file from desktop, click "open" then "attach this file" I get an error "No file was selected for upload"

LJM

[phillpower2]

We will come back to this shortly as I have a further test for you to run, see below;

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop...pit/default.asp
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Thanks to rshaffer61 for the PCPitstop instructions

[LJMcCormick]

Hi Philpower2,

The URL for Pitstop results is http://www.pitstop.c...?conid=24841994

Awaiting further instructions.

LJM

[phillpower2]

Hi LJM
Please try adding the url again as the present one is not working.

[LJMcCormick]

Hi Philpower2,

ULR is http://www.pcpitstop...?conid=24841994

LJM

[phillpower2]

Thanks for the url LJM, the report shows nothing that could be causing the issue I`m afraid so it is back to trying to run Autoruns again please as we need a look at the entries on it, that said you should address the Pitstop fixes;

Please return to the PCPitstop results and address the items that have a red X against them, if you hover the cursor over the item you will be given a description of the issue and if you click on it you will be instructed how to correct the problem, post back when you have done this.

[LJMcCormick]

Hi Philpower2,

I reviewed the Pitstop suggestions and tightened the internet settings but left the remaining items unchanged as I don't think they are related to my windows installer problem.

What's next?

LJM

[Macboatmaster]

phillpower2

Alright to come in with a suggestion please.


LJMcCormick

Completed all of above but the Autoruns file that I saved to my desktop is not a text file as per your instructions. After I clicked on the "Everything" tab, I went to "File" and the only option I had was "Save" which I chose and saved to desktop. The file is "autoruns.arn" instead of "autoruns.txt".

Open Autoruns.exe from here where you saved it to


Click the everything tab.
The click the File tab
Click Save
In the window that opens Save as
click the arrow to the right and select Txt File
Then try and attach.

[phillpower2]

You are more than welcome Mac

[LJMcCormick]

Hi All,

OK, I think I saved the "autoruns" file correctly this time by changing the file format to .txt before saving to desktop using the file box at the bottom of the save window. I'll try to attach to this post now.

LJM
 AutoRuns.txt   61.66KB   284 downloads

[Macboatmaster]

Great, I will leave you with my colleague phillpower2.
He and I often share the topic and you are in good hands.

Did you work out the save as txt - or did you take it from my post. ?

[LJMcCormick]

Hi Macboatmaster,

I used your post to run the autorun.exe file and then remembered the box/window at the bottom of the "Save" window where I could change the file format to .txt.

Thanks for your help. Jump in anytime.

LJM

From Macboatmaster
Great - you mean this here

In the window that opens Save as
click the arrow to the right and select Txt File
Then try and attach.

You did well
Macboatmaster

[phillpower2]

What do you think Mac could this be the possible culprit?
+ "AppMgmt" "Provides software installation services such as Assign, Publish, and Remove." "" "File not found: C:\WINDOWS\System32\appmgmts.dll"

LJM
Would it be possible for you to borrow an Xp installation disk that is the same version of yours or above - Xp Pro or Ultimate for example, this will allow you to do a repair installation of the OS if required.