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Netbook Running Slow


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#16
dtekka

dtekka

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I checked for the combofix log, but there wasn't one. I did fine this log though, which was in c:


C:\Qoobox\Quarantine\C\programdata\xp\EBLib.dll.vir -> C:\programdata\xp\EBLib.dll ( 40960 bytes )
C:\Qoobox\Quarantine\C\programdata\xp\TPwSav.sys.vir -> C:\programdata\xp\TPwSav.sys ( 17192 bytes )
C:\Qoobox\Quarantine\C\programdata\xp\EBLib.dll -> C:\programdata\xp\EBLib.dll
C:\Qoobox\Quarantine\C\programdata\xp\TPwSav.sys -> C:\programdata\xp\TPwSav.sys
2 File(s) copied

I think that may be the one your looking for? Other than that, the windows firewall is working properly now. I think the computer is running much better. I will have to use it a bit more through the next day or so. Other than what we did, is there any other way of optimizing the performance aside from adding more ram?

oh and thanks for all your help... I really appreciate it.
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#17
BlackOxide

BlackOxide

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No problem you're welcome. Glad the Firewall is now working normally :)

Aside from adding RAM now, there isn't really anything else we can do to optimize it any more. RAM upgrades aren't too expensive, so see what you think after a fews days use, like you said. If you ever want me to check what type of RAM this netbook would take, just let me know the Model of the Netbook.

I'll now post my cleanup steps which will guide you through removing the tools we have used and provide some tips on staying safe. I'll leave the topic open for a while, so if you have any other questions or want to check up on the type of RAM etc, just let me know.





Thank you for following the procedures, your system now appears free from Malware. It's now time to remove the programs we have used throughout this cleanup and make sure important programs are updated to their latest versions. This all helps in the fight against being reinfected.

Please make sure you follow the steps below, as they are highly recommended.


========== CLEANUP ==========

Remove the Tools used in this cleanup

1)
Tools on the Desktop:
You can now safely remove aswMBR, Security Check and Farbar's Service Scanner from the Desktop (if present). It will probably be worth leaving the Auslogics Disk Defrag and TFC on there, as these can be run every couple of weeks for routine housekeeping.

2)
Remove ComboFix

  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

3)
OTL Cleanup
  • Open OTL
  • Click the CleanUp button at the top, it will ask to reboot your PC, please allow it to do so

4)
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.


========== Anti Malware Protection ==========

Having a good Anti Virus program and an on-access Anti Malware program, is great in the battle against malware and various other forms of infections. You should aways make sure your Anti Virus is Enabled and has the latest defintions downloaded (Anti Virus software will nearly always update it's definitions automatically)

Here are some recommendations:

Free Anti Virus Protection...
If you haven't got an AntiVirus or are thinking of changing, my personal recommendations are Microsoft Security Essentials and Avast, both are free to use. Remember though, you can only have one Anti Virus installed at any one given time.

Paid Anti Virus Protection...
If you want a bit more than just an Anti Virus and would like extra features such as Firewall and Anti Spam, you will have to look at purchasing an Anti Virus product. A lot of people do use free AV software as these products use the same virus databases as the paid ones, but some people prefer to have the extra features and the help and support that the paid products tend to offer. If you are looking into purchasing one, my recommendations would be Kaspersky Internet Security or ESET Smart Security. There are however many different ones out there and it is wise to just download trial versions to see which ones suit you best, before actually buying.

MalwareBytes Anti-Malware
This is an excellent Anti-Malware product. It is recommended to periodically run a Quick Scan to keep your PC as clean as possible. Remember to check for updates before running a scan, so click the Update tab along the top, then click Check for Updates.



========== Updates ==========

Keeping your PC updated is vital in the battle against infections and exploits. This is where a lot of people fall down, as there are many infections which will exploit loopholes within Windows itself, Java and Adobe Reader. Keeping these updated is a very worthwhile habit to get into.

Windows Updates

Updates to your Operating System are vital in closing loopholes and fixing bugs which some infections exploit.
Here's how to check to see if you are missing any updates. Just click your version of Windows below, to see how to check...
Windows XP
Windows Vista
Windows 7

Java updates
  • Click the Start button
  • Click Control Panel
  • Double Click Java
    (If you don't see the Java icon - In XP, click Switch to Category View. In Vista, click Classic View. In Windows 7, click View By: in the top right and change it to Large Icons)
  • Click the Update tab
  • Click Update Now
  • Allow any updates to be downloaded and installed
Adobe Reader updates
  • Open Adobe Reader
  • Click Help on the menu at the top
  • Click Check for Updates
  • Allow any updates to be downloaded and installed



========== Key Tips ==========

- Never be tempted to download software you didn't ask for
If for example you see a "Free Registry Booster" or "Get rid of all your malware problems or blue screens by using this software", don't be tempted to click on them. The software is often useless, could actually be harmful to your PC and they are generally just out to get your money. If you didn't ask for the software, don't download it ;)

- Run regular scans
Set yourself a date, approximately every 2, 3 or 4 weeks, whereby you run a Full Scan with your Anti Virus and a scan with any Anti Malware/Spyware program you may have installed, like Malwarebytes' Anti Malware.


Have fun and stay safe online ;)
BlackOxide

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