Programs not responding,laptop has slown up [Closed]
Posted 24 April 2012 - 09:32 PM
Somewhat better. Still get programs not responding and a quivering cursor which is annoying.
Funny thing is....when I pause protection on Kaspersky, I get a message that 19 active networks will close. What does that mean?
Also, when I do pause protection on Kaspersky the system seems to work faster and better all around.
Posted 26 April 2012 - 11:49 AM
I get a message that 19 active networks will close.
Well... That look like your Kaspersky suite has also firewall. Let's scan it with other Kaspersky tool. Please temporary disable your Kaspersky AV and follow the steps below:
We should proceed with general antimalware scan which can take quite a long time so please be patient.
Download Virus Removal Tool (VRT) from Here to your desktop
(You have to enter your e-mail address and click on Submit Form button. Please download latest English version of this tool)
Run the programme you have just downloaded to your desktop (it will be randomly named )
First we will run a virus scan
Click the cog in the upper right
Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan
(Please be patient as this scan can take a few hours)
Allow VRT to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threads report from the left and press Save button
Save it to your desktop and attach to your next post
Now the Analysis
Rerun VRT and select the Manual Disinfection tab and press Start Gathering System Information
On completion click the link to locate the zip file to upload and attach to your next post
Posted 28 April 2012 - 04:31 PM
The zip file is attached.
Posted 02 May 2012 - 12:19 PM
From provided logs I can't see any malware activity.
How old is that computer in question?
Kaspersky Internet Security is resource-heavy application. I would go with uninstalling KIS and installing some light AV program.
I recommend you one of these:
Then run your computer as normal and let me know if the problem persist.
Posted 02 May 2012 - 12:26 PM
Bought it new maybe 6 or 7 years ago.....is it a case of planned obsolescence??
Posted 03 May 2012 - 08:18 AM
No and yes.
is it a case of planned obsolescence??
Did you tried to uninstall KIS and use some recommended AV?
Other solution would be fresh OS install.
Posted 09 May 2012 - 06:49 AM
I'm reluctant to do a fresh OS install.
Would uninstall KIS, although kind of a shame seeing as how I paid for it.
I would go to a recommended AV on your word though, so I'm all ears.
Posted 24 May 2012 - 08:40 PM
I sure do owe you an apology and a ton of THANKS. Life got a bit hectic these last couple of weeks and PC problems were way down on my priority list.
Thanks for your patience and the many solutions you came up with. I haven't switched the anti virus out of Kaspersky yet, but I will, In general,things are working better though.
I'll be in touch to let you know how things go....
Hoping all is well in your world,
Posted 04 October 2012 - 10:08 AM
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