.... Welcome toG
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
- Please understand we are all volunteers and we are not here all the time.
- Sometimes it may be a extended amount of time to get back to you. If it has been
more then 3 days please shoot me a PM and I will try to get back to you quickly
- Please do the following and supply the requested information as needed. If you
don't understand my instructions please ask and I will try to explain them
clearer for you.
- Do not attempt any steps unless instructed or ask before to
make sure they will not cause any further issues.
- If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.
Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
- If a name brand system then what brand, make and model is the system?
- If custom built then what brand, make and model is the motherboard
- Total memory installed
- Total hard drive capacity and free space
- What steps have you taken so far to resolve the issue
OK then lets make sure the audio is enabled in the bios.
Reboot the system and at the first post screen tap the Del
key normally and it should get you into the BIOS
In there find either the Advanced, Onboard or Integrated Peripherals
Using the keyboard arrow keys scroll down to the Audio
entry and make sure it is Enabled
and if not then look at the bottom of the screen it will tell you how to adjust or modify the values to Enable
When done make sure to click F10
to Save and Exit
with the setting.
You will then be asked to click Y
the Save and Exit
The system will now reboot with the new settings saved.
Let me know if this helps.