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Computer still not clean, PCH infection [Solved]


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#1
Kathy55

Kathy55

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My friends computer was having issues with starting programs. Whenever she double clicked a desktop shortcut, only the program properties box came up. I'm very confused by this issue. She thinks this started around the same time that she started getting Publishing Clearing House e-mails. Monday I helped her scan for Malware with Superantispyware. A "rogue" was detected and deleted. I think it was called Antivirus 2009. When we restarted the computer, it seemsed like everything was fine. I restarted again, and got the same issue. I decided to take it home to see if I could find any other malware with more scans: So far:

1.Started computer normally. I didn’t expect it to go on line or even bring up the desktop, but it started normally with no problems.
2.Ran MalwareBytes. Found 2 infections - both from Adware.GamePlayLabs
a.The same program was downloaded twice called WantThis.exe and WantThis (1).exe
3.Removed both threats from #2 and restarted computer.
4.Ran Windows Defender (Quick Scan). No infections found
5.Ran SuperAntiSpyware: Full Scan 19 benign threats were found. They were tracking cookies only.
6.Ran MalwareBytes: Full Scan 1 more infection found called I Want This.Uninstall.exe
7.Removed threats and restarted computer

I've been using this computer with absolutely no issues. I'm typing from it right now and nothing seems out of the ordinary. When I set it back up at the owner's house, the same issue occurs. I've already called the Internet provider asking if it's possible that the modem has a virus and they told me NO! I'm getting frustrated and confused as to what I should do next.

Here's the OTL log:

OTL logfile created on: 4/5/2012 2:00:30 PM - Run 2
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\Marilyn\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.87 Gb Total Physical Memory | 1.73 Gb Available Physical Memory | 60.14% Memory free
5.96 Gb Paging File | 5.08 Gb Available in Paging File | 85.31% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 286.94 Gb Total Space | 209.35 Gb Free Space | 72.96% Space Free | Partition Type: NTFS
Drive D: | 11.15 Gb Total Space | 1.54 Gb Free Space | 13.82% Space Free | Partition Type: NTFS

Computer Name: MARILYN-PC | User Name: Marilyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/04/05 13:06:15 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\Marilyn\Desktop\OTL.exe
PRC - [2012/04/04 13:02:12 | 000,353,440 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
PRC - [2012/03/06 19:15:17 | 004,241,512 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2012/03/06 19:15:14 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/01/13 12:21:10 | 000,095,200 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
PRC - [2011/08/11 19:38:07 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SASCore.exe
PRC - [2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/01/20 22:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe


========== Modules (No Company Name) ==========


========== Win32 Services (SafeList) ==========

SRV - [2012/04/04 13:02:12 | 000,253,600 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/03/06 19:15:14 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV - [2012/01/13 12:21:10 | 000,095,200 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe -- (McAfee SiteAdvisor Service)
SRV - [2011/08/11 19:38:07 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore.exe -- (!SASCORE)
SRV - [2008/01/20 22:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2012/03/06 19:03:51 | 000,612,184 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2012/03/06 19:03:38 | 000,337,880 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswSP.sys -- (aswSP)
DRV - [2012/03/06 19:02:00 | 000,035,672 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswRdr.sys -- (AswRdr)
DRV - [2012/03/06 19:01:53 | 000,053,848 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswTdi.sys -- (aswTdi)
DRV - [2012/03/06 19:01:48 | 000,057,688 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2012/03/06 19:01:30 | 000,020,696 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV - [2011/07/22 12:27:02 | 000,012,880 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys -- (SASDIFSV)
DRV - [2011/07/12 17:55:22 | 000,067,664 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS -- (SASKUTIL)
DRV - [2008/06/06 15:13:40 | 000,133,152 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\System32\drivers\nvrd32.sys -- (nvrd32)
DRV - [2008/06/06 15:13:10 | 000,145,440 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\nvstor32.sys -- (nvstor32)
DRV - [2008/05/22 10:49:00 | 007,465,312 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2008/05/22 05:39:34 | 000,015,360 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\System32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2008/05/21 07:44:10 | 001,049,760 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2008/02/12 11:27:34 | 000,207,360 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSXHWBS3.sys -- (HSXHWBS3)
DRV - [2008/02/12 11:25:22 | 000,985,600 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSX_DP.sys -- (HSF_DP)
DRV - [2007/10/18 11:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...resario&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...resario&pf=cndt
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{160C2CF3-06A5-4099-8E6A-46EBCA05D43C}: "URL" = http://search.yahoo....ing}&fr=hp-psdt
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{DCF3AC98-A906-487C-B473-9062A3EA757C}: "URL" = http://www.ask.com/w...}&l=dis&o=uscqd

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...resario&pf=cndt
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\..\URLSearchHook: - No CLSID value found
IE - HKCU\..\URLSearchHook: {b03b3ced-82cf-43b6-b2d4-1b40851c7658} - C:\Program Files\Publishers Clearing House Prize Bar\Helper.dll ()
IE - HKCU\..\SearchScopes,DefaultScope = {48D1C91C-A7C5-47C8-8C33-9EF0B0361552}
IE - HKCU\..\SearchScopes\{48D1C91C-A7C5-47C8-8C33-9EF0B0361552}: "URL" = http://search.pch.co...q={searchTerms}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files\McAfee\SiteAdvisor [2012/03/15 03:18:32 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2006/09/18 17:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (Publishers Clearing House Prize Bar BHO) - {E32D05F6-B1BB-4F2F-A045-042144FCD2E0} - C:\Program Files\Publishers Clearing House Prize Bar\Toolbar.dll ()
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (Publishers Clearing House Prize Bar) - {0FB24E1F-D247-4F4E-8DDD-9E18EA10829F} - C:\Program Files\Publishers Clearing House Prize Bar\Toolbar.dll ()
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Publishers Clearing House Prize Bar) - {0FB24E1F-D247-4F4E-8DDD-9E18EA10829F} - C:\Program Files\Publishers Clearing House Prize Bar\Toolbar.dll ()
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [DVDAgent] c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_01)
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{A55840BE-89AE-4D7A-9A39-89F6EFCDF9EF}: DhcpNameServer = 192.168.2.1
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - (C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL) - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL (SUPERAntiSpyware.com)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\aflowq.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\aflowq.jpg
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/08/27 16:30:39 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{053c7997-8d89-11dd-bfb2-002215589df5}\Shell\AutoRun\command - "" = F:\Launch.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/04/05 13:06:13 | 000,593,920 | ---- | C] (OldTimer Tools) -- C:\Users\Marilyn\Desktop\OTL.exe
[2012/04/05 10:36:27 | 000,000,000 | ---D | C] -- C:\Windows\pss
[2012/04/04 13:02:12 | 000,418,464 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerApp.exe
[2012/04/04 13:02:12 | 000,070,304 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerCPLApp.cpl
[2012/04/04 11:20:26 | 000,000,000 | ---D | C] -- C:\ProgramData\Sun
[2012/04/04 11:20:08 | 000,472,808 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\deployJava1.dll
[2012/04/04 11:20:08 | 000,157,472 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaws.exe
[2012/04/04 11:20:08 | 000,149,280 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaw.exe
[2012/04/04 11:20:08 | 000,149,280 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\java.exe
[2012/04/04 11:14:59 | 000,000,000 | ---D | C] -- C:\Users\Marilyn\AppData\Roaming\Malwarebytes
[2012/04/04 11:14:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/04/04 11:14:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012/04/04 11:14:50 | 000,020,464 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2012/04/04 11:14:50 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2012/04/02 16:43:36 | 000,337,880 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswSP.sys
[2012/04/02 16:43:36 | 000,020,696 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswFsBlk.sys
[2012/04/02 16:43:36 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus
[2012/04/02 16:43:35 | 000,612,184 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswSnx.sys
[2012/04/02 16:43:35 | 000,057,688 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswMonFlt.sys
[2012/04/02 16:43:35 | 000,053,848 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswTdi.sys
[2012/04/02 16:43:35 | 000,035,672 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswRdr.sys
[2012/04/02 16:43:05 | 000,041,184 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr
[2012/04/02 16:43:04 | 000,201,352 | ---- | C] (AVAST Software) -- C:\Windows\System32\aswBoot.exe
[2012/04/02 16:42:50 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software
[2012/04/02 16:42:50 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software
[2012/04/02 16:12:18 | 000,000,000 | ---D | C] -- C:\Users\Marilyn\AppData\Roaming\SUPERAntiSpyware.com
[2012/04/02 16:11:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
[2012/04/02 16:11:49 | 000,000,000 | ---D | C] -- C:\ProgramData\SUPERAntiSpyware.com
[2012/04/02 16:11:49 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
[2012/03/29 12:15:48 | 000,000,000 | ---D | C] -- C:\Users\Marilyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Publishers Clearing House Prize Bar
[2012/03/29 12:15:27 | 000,000,000 | ---D | C] -- C:\Program Files\Publishers Clearing House Prize Bar
[2012/03/27 13:46:28 | 000,000,000 | ---D | C] -- C:\Program Files\I Want This
[2012/03/14 14:56:11 | 002,044,416 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\win32k.sys
[2012/03/14 14:56:10 | 001,172,480 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10warp.dll
[2012/03/14 14:56:10 | 001,068,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\DWrite.dll
[2012/03/14 14:56:10 | 000,683,008 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d2d1.dll
[2012/03/14 14:56:10 | 000,219,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10_1core.dll
[2012/03/14 14:56:10 | 000,160,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10_1.dll
[2012/03/14 14:55:48 | 000,613,376 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\rdpencom.dll
[1 C:\*.tmp files -> C:\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/04/05 13:47:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/05 13:47:00 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/05 13:39:01 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/04/05 13:37:38 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/05 13:37:38 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/05 13:06:15 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\Marilyn\Desktop\OTL.exe
[2012/04/05 11:45:09 | 000,604,264 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/04/05 11:45:09 | 000,103,964 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/04/05 11:37:36 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/05 11:37:33 | 3085,307,904 | -HS- | M] () -- C:\hiberfil.sys
[2012/04/05 11:05:56 | 000,002,627 | ---- | M] () -- C:\Users\Marilyn\Desktop\Microsoft Office Word 2007.lnk
[2012/04/04 13:02:12 | 000,418,464 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerApp.exe
[2012/04/04 13:02:12 | 000,070,304 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerCPLApp.cpl
[2012/04/04 11:19:42 | 000,157,472 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaws.exe
[2012/04/04 11:19:42 | 000,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaw.exe
[2012/04/04 11:19:42 | 000,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\System32\java.exe
[2012/04/04 11:19:41 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\System32\deployJava1.dll
[2012/04/04 11:14:53 | 000,000,912 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/04/03 12:16:06 | 000,001,809 | ---- | M] () -- C:\Users\Public\Desktop\Internet Explorer.lnk
[2012/04/02 16:43:36 | 000,001,835 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/04/02 16:43:35 | 000,002,577 | ---- | M] () -- C:\Windows\System32\config.nt
[2012/04/02 16:22:48 | 000,000,680 | ---- | M] () -- C:\Users\Marilyn\AppData\Local\d3d9caps.dat
[2012/04/02 16:11:52 | 000,001,806 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2012/03/15 03:19:21 | 000,328,368 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/03/10 16:36:15 | 000,001,062 | ---- | M] () -- C:\Users\Marilyn\AppData\Roaming\wklnhst.dat
[2012/03/06 19:15:19 | 000,041,184 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
[2012/03/06 19:15:14 | 000,201,352 | ---- | M] (AVAST Software) -- C:\Windows\System32\aswBoot.exe
[2012/03/06 19:03:51 | 000,612,184 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswSnx.sys
[2012/03/06 19:03:38 | 000,337,880 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswSP.sys
[2012/03/06 19:02:00 | 000,035,672 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswRdr.sys
[2012/03/06 19:01:53 | 000,053,848 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswTdi.sys
[2012/03/06 19:01:48 | 000,057,688 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswMonFlt.sys
[2012/03/06 19:01:30 | 000,020,696 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswFsBlk.sys
[1 C:\*.tmp files -> C:\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/04/05 13:45:12 | 000,001,912 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\PictureMover.lnk
[2012/04/04 13:02:13 | 000,000,830 | ---- | C] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/04/04 11:14:53 | 000,000,912 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/04/02 16:43:36 | 000,001,835 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/04/02 16:11:52 | 000,001,806 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2012/02/07 15:48:08 | 000,003,584 | ---- | C] () -- C:\Users\Marilyn\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== Alternate Data Streams ==========

@Alternate Data Stream - 1035 bytes -> C:\Users\Marilyn\Documents\Document4FYI.eml:OECustomProperty

< End of report >
  • 0

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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there

When I set it back up at the owner's house, the same issue occurs. I've already called the Internet provider asking if it's possible that the modem has a virus and they told me NO! I'm getting frustrated and confused as to what I should do next.

If you are using a router at your friends house then they are telling porky pies as routers can and do get infected

OK lets remove this miscreant

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    IE - HKCU\..\URLSearchHook: {b03b3ced-82cf-43b6-b2d4-1b40851c7658} - C:\Program Files\Publishers Clearing House Prize Bar\Helper.dll ()
    IE - HKCU\..\SearchScopes\{48D1C91C-A7C5-47C8-8C33-9EF0B0361552}: "URL" = http://search.pch.co...q={searchTerms}
    O2 - BHO: (Publishers Clearing House Prize Bar BHO) - {E32D05F6-B1BB-4F2F-A045-042144FCD2E0} - C:\Program Files\Publishers Clearing House Prize Bar\Toolbar.dll ()
    O3 - HKLM\..\Toolbar: (Publishers Clearing House Prize Bar) - {0FB24E1F-D247-4F4E-8DDD-9E18EA10829F} - C:\Program Files\Publishers Clearing House Prize Bar\Toolbar.dll ()
    O3 - HKCU\..\Toolbar\WebBrowser: (Publishers Clearing House Prize Bar) - {0FB24E1F-D247-4F4E-8DDD-9E18EA10829F} - C:\Program Files\Publishers Clearing House Prize Bar\Toolbar.dll ()
    O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_01)
    [2012/03/29 12:15:48 | 000,000,000 | ---D | C] -- C:\Users\Marilyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Publishers Clearing House Prize Bar
    [2012/03/29 12:15:27 | 000,000,000 | ---D | C] -- C:\Program Files\Publishers Clearing House Prize Bar
    [2012/03/27 13:46:28 | 000,000,000 | ---D | C] -- C:\Program Files\I Want This

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

  • 0

#3
Kathy55

Kathy55

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
Thank you very much for the quick reply. BTW, there is no router where this computer is normally located. She is connecting directly from her modem.

When I ran the "Custom Scan/Fix" it ran through a process, left the last 3 lines of the fix and then stopped responding. I tried again and the same thing happened. I continued with the "Quick Scan" and I'm pasting the results here. Thanks again for your help. Here it is:

OTL logfile created on: 4/5/2012 5:41:42 PM - Run 3
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\Marilyn\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.87 Gb Total Physical Memory | 1.96 Gb Available Physical Memory | 68.13% Memory free
5.97 Gb Paging File | 4.90 Gb Available in Paging File | 82.11% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 286.94 Gb Total Space | 209.24 Gb Free Space | 72.92% Space Free | Partition Type: NTFS
Drive D: | 11.15 Gb Total Space | 1.54 Gb Free Space | 13.82% Space Free | Partition Type: NTFS

Computer Name: MARILYN-PC | User Name: Marilyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/04/05 13:06:15 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\Marilyn\Desktop\OTL.exe
PRC - [2012/04/04 13:02:12 | 000,353,440 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
PRC - [2012/03/07 17:27:25 | 003,905,920 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
PRC - [2012/03/06 19:15:17 | 004,241,512 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2012/03/06 19:15:14 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/01/13 12:21:10 | 000,095,200 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
PRC - [2011/08/11 19:38:07 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SASCore.exe
PRC - [2009/09/09 15:26:36 | 001,148,200 | ---- | M] (CyberLink Corp.) -- C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
PRC - [2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/01/20 22:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2007/04/18 11:01:34 | 000,065,536 | ---- | M] (Hewlett-Packard Company) -- C:\hp\support\hpsysdrv.exe


========== Modules (No Company Name) ==========

MOD - [2012/04/05 17:36:47 | 000,065,024 | ---- | M] () -- C:\ProgramData\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
MOD - [2012/04/05 17:36:47 | 000,052,736 | ---- | M] () -- C:\ProgramData\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10007.dll
MOD - [2012/04/02 16:12:26 | 000,117,760 | ---- | M] () -- C:\ProgramData\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
MOD - [2012/04/02 16:12:26 | 000,052,224 | ---- | M] () -- C:\ProgramData\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll


========== Win32 Services (SafeList) ==========

SRV - [2012/04/04 13:02:12 | 000,253,600 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/03/06 19:15:14 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV - [2012/01/13 12:21:10 | 000,095,200 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe -- (McAfee SiteAdvisor Service)
SRV - [2011/08/11 19:38:07 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore.exe -- (!SASCORE)
SRV - [2008/01/20 22:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2012/03/06 19:03:51 | 000,612,184 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2012/03/06 19:03:38 | 000,337,880 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswSP.sys -- (aswSP)
DRV - [2012/03/06 19:02:00 | 000,035,672 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswRdr.sys -- (AswRdr)
DRV - [2012/03/06 19:01:53 | 000,053,848 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswTdi.sys -- (aswTdi)
DRV - [2012/03/06 19:01:48 | 000,057,688 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2012/03/06 19:01:30 | 000,020,696 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV - [2011/07/22 12:27:02 | 000,012,880 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys -- (SASDIFSV)
DRV - [2011/07/12 17:55:22 | 000,067,664 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS -- (SASKUTIL)
DRV - [2008/06/06 15:13:40 | 000,133,152 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\System32\drivers\nvrd32.sys -- (nvrd32)
DRV - [2008/06/06 15:13:10 | 000,145,440 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\nvstor32.sys -- (nvstor32)
DRV - [2008/05/22 10:49:00 | 007,465,312 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2008/05/22 05:39:34 | 000,015,360 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\System32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2008/05/21 07:44:10 | 001,049,760 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2008/02/12 11:27:34 | 000,207,360 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSXHWBS3.sys -- (HSXHWBS3)
DRV - [2008/02/12 11:25:22 | 000,985,600 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HSX_DP.sys -- (HSF_DP)
DRV - [2007/10/18 11:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...resario&pf=cndt
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...resario&pf=cndt
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{160C2CF3-06A5-4099-8E6A-46EBCA05D43C}: "URL" = http://search.yahoo....ing}&fr=hp-psdt
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{DCF3AC98-A906-487C-B473-9062A3EA757C}: "URL" = http://www.ask.com/w...}&l=dis&o=uscqd

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...resario&pf=cndt
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\..\URLSearchHook: - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files\McAfee\SiteAdvisor [2012/03/15 03:18:32 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2012/04/05 17:33:51 | 000,000,098 | ---- | M]) - C:\Windows\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [DVDAgent] c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{A55840BE-89AE-4D7A-9A39-89F6EFCDF9EF}: DhcpNameServer = 192.168.2.1
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - (C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL) - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL (SUPERAntiSpyware.com)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\aflowq.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\aflowq.jpg
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/08/27 16:30:39 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{053c7997-8d89-11dd-bfb2-002215589df5}\Shell\AutoRun\command - "" = F:\Launch.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/04/05 17:26:31 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/04/05 14:14:29 | 000,000,000 | ---D | C] -- C:\Users\Marilyn\Desktop\RK_Quarantine
[2012/04/05 13:06:13 | 000,593,920 | ---- | C] (OldTimer Tools) -- C:\Users\Marilyn\Desktop\OTL.exe
[2012/04/05 10:36:27 | 000,000,000 | ---D | C] -- C:\Windows\pss
[2012/04/04 11:20:26 | 000,000,000 | ---D | C] -- C:\ProgramData\Sun
[2012/04/04 11:14:59 | 000,000,000 | ---D | C] -- C:\Users\Marilyn\AppData\Roaming\Malwarebytes
[2012/04/04 11:14:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012/04/02 16:43:36 | 000,337,880 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswSP.sys
[2012/04/02 16:43:36 | 000,020,696 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswFsBlk.sys
[2012/04/02 16:43:36 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus
[2012/04/02 16:43:35 | 000,612,184 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswSnx.sys
[2012/04/02 16:43:35 | 000,057,688 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswMonFlt.sys
[2012/04/02 16:43:35 | 000,053,848 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswTdi.sys
[2012/04/02 16:43:35 | 000,035,672 | ---- | C] (AVAST Software) -- C:\Windows\System32\drivers\aswRdr.sys
[2012/04/02 16:43:05 | 000,041,184 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr
[2012/04/02 16:43:04 | 000,201,352 | ---- | C] (AVAST Software) -- C:\Windows\System32\aswBoot.exe
[2012/04/02 16:42:50 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software
[2012/04/02 16:42:50 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software
[2012/04/02 16:12:18 | 000,000,000 | ---D | C] -- C:\Users\Marilyn\AppData\Roaming\SUPERAntiSpyware.com
[2012/04/02 16:11:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
[2012/04/02 16:11:49 | 000,000,000 | ---D | C] -- C:\ProgramData\SUPERAntiSpyware.com
[2012/04/02 16:11:49 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
[1 C:\*.tmp files -> C:\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/04/05 17:41:18 | 000,604,264 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/04/05 17:41:18 | 000,103,964 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/04/05 17:39:16 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/04/05 17:35:38 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/05 17:35:37 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/05 17:35:37 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/05 17:35:31 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/05 17:35:28 | 3085,393,920 | -HS- | M] () -- C:\hiberfil.sys
[2012/04/05 17:33:51 | 000,000,098 | ---- | M] () -- C:\Windows\System32\drivers\etc\Hosts
[2012/04/05 16:47:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/05 16:01:20 | 000,002,627 | ---- | M] () -- C:\Users\Marilyn\Desktop\Microsoft Office Word 2007.lnk
[2012/04/05 13:06:15 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\Marilyn\Desktop\OTL.exe
[2012/04/03 12:16:06 | 000,001,809 | ---- | M] () -- C:\Users\Public\Desktop\Internet Explorer.lnk
[2012/04/02 16:43:36 | 000,001,835 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/04/02 16:43:35 | 000,002,577 | ---- | M] () -- C:\Windows\System32\config.nt
[2012/04/02 16:22:48 | 000,000,680 | ---- | M] () -- C:\Users\Marilyn\AppData\Local\d3d9caps.dat
[2012/04/02 16:11:52 | 000,001,806 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2012/03/15 03:19:21 | 000,328,368 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/03/10 16:36:15 | 000,001,062 | ---- | M] () -- C:\Users\Marilyn\AppData\Roaming\wklnhst.dat
[2012/03/06 19:15:19 | 000,041,184 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
[2012/03/06 19:15:14 | 000,201,352 | ---- | M] (AVAST Software) -- C:\Windows\System32\aswBoot.exe
[2012/03/06 19:03:51 | 000,612,184 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswSnx.sys
[2012/03/06 19:03:38 | 000,337,880 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswSP.sys
[2012/03/06 19:02:00 | 000,035,672 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswRdr.sys
[2012/03/06 19:01:53 | 000,053,848 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswTdi.sys
[2012/03/06 19:01:48 | 000,057,688 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswMonFlt.sys
[2012/03/06 19:01:30 | 000,020,696 | ---- | M] (AVAST Software) -- C:\Windows\System32\drivers\aswFsBlk.sys
[1 C:\*.tmp files -> C:\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/04/05 13:45:12 | 000,001,912 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\PictureMover.lnk
[2012/04/04 13:02:13 | 000,000,830 | ---- | C] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/04/02 16:43:36 | 000,001,835 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/04/02 16:11:52 | 000,001,806 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2012/02/07 15:48:08 | 000,003,584 | ---- | C] () -- C:\Users\Marilyn\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== LOP Check ==========

[2010/11/09 15:18:48 | 000,000,000 | ---D | M] -- C:\Users\Marilyn\AppData\Roaming\Fighters
[2008/09/28 13:53:04 | 000,000,000 | ---D | M] -- C:\Users\Marilyn\AppData\Roaming\PictureMover
[2009/10/26 12:24:55 | 000,000,000 | ---D | M] -- C:\Users\Marilyn\AppData\Roaming\SPAMfighter
[2010/03/03 15:56:46 | 000,000,000 | ---D | M] -- C:\Users\Marilyn\AppData\Roaming\Template
[2009/02/18 20:21:35 | 000,000,000 | ---D | M] -- C:\Users\Marilyn\AppData\Roaming\WildTangent
[2008/09/30 12:48:46 | 000,000,000 | ---D | M] -- C:\Users\Marilyn\AppData\Roaming\WinBatch
[2012/04/05 17:34:45 | 000,032,640 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 1035 bytes -> C:\Users\Marilyn\Documents\Document4FYI.eml:OECustomProperty

< End of report >
  • 0

#4
Essexboy

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The unwanted parts now appear to be history

What are the current problems, or do you want to try it at her house to check it out ?
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#5
Kathy55

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Thank you soooooo much! I will have to bring it to my friend's house and try it there before I can be sure. But the fact that you found something in my OTL log that I wasn't able to pick up with the malware scans gives me great hope that the problem is solved.

I love this web site!

Have a great day and I'll post one more time to let you know that the problem has been solved. So, please keep my post open for a while longer.

Thx.
  • 0

#6
Essexboy

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No problem - once you are happy let me know and I will remove my tools
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#7
Kathy55

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Hey Essexboy,

Just wanted to let you know that I set up PC at my friend's house and ALL the same symptoms occurred. Like I said, never did I have the symptoms when the PC was plugged into the router at my home. She doesn't use a router, and the Internet Service Provider told me that there's no way for a virus to reside in a modem. I tend not to believe that.

Anyway, my friend has decided to buy a new computer. She's currently running Vista which is annoying on it's best day!

Thanks again for your help. I know we'll win some and lose some in this industry. But I really hate it when I lose one...

All the best, Kathy
  • 0

#8
Essexboy

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That definitely leads me to suspect the Modem, does it have a reset button on it ?

Or if you know what is the make and model
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#9
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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