[benno_44]

Hello somehow i have attained a virus that im sure is the sysWOW64 virus that replicates my windows system

It kept asking to change the command prompt in my microsoft windows C:\windows\SysWOW64\cmd.exe also had Users\claudia\Appdata\local\temp\btmsptpahcjdhtlu.exe

i put it into safe mode ran malwarebytes anti malware and deleted the temp files that have stopped the pop up appearing on start up which was asking to change my command prompt

i can now seemingly use windows fine except that the file sysWOW64 is still in my c drive and i cant delete it as im not an authorised user

Just wondering how i can remove this file for good





icOTL logfile created on: 4/11/2012 2:50:28 PM - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\claudia\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy

1.87 Gb Total Physical Memory | 0.45 Gb Available Physical Memory | 24.28% Memory free
3.73 Gb Paging File | 1.85 Gb Available in Paging File | 49.55% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 583.02 Gb Total Space | 513.72 Gb Free Space | 88.12% Space Free | Partition Type: NTFS

Computer Name: CLAUDIA-PC | User Name: claudia | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 7 Days

========== Processes (SafeList) ==========

PRC - [2012/04/11 14:50:09 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\claudia\Desktop\OTL.exe
PRC - [2012/04/10 23:21:41 | 000,353,440 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
PRC - [2012/04/04 15:56:38 | 000,981,680 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
PRC - [2012/03/02 21:46:38 | 000,307,824 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2011/10/26 13:53:38 | 000,026,112 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files (x86)\Real\RealPlayer\realplay.exe
PRC - [2011/09/19 13:15:43 | 000,123,320 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe
PRC - [2011/08/04 14:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccsvchst.exe
PRC - [2011/07/07 18:31:08 | 000,259,848 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\BingApp.exe
PRC - [2011/07/07 18:31:06 | 000,391,944 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\BingBar.exe
PRC - [2011/06/15 16:33:20 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
PRC - [2010/03/08 23:42:02 | 000,029,984 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe
PRC - [2010/03/08 23:40:36 | 000,144,672 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe
PRC - [2010/03/04 07:42:02 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2010/03/04 07:41:58 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2010/02/24 18:54:48 | 002,454,840 | ---- | M] (TOSHIBA CORPORATION.) -- C:\Program Files (x86)\Toshiba\TOSHIBA Web Camera Application\TWebCamera.exe
PRC - [2010/02/23 06:23:50 | 000,304,496 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\Toshiba\ConfigFree\NDSTray.exe
PRC - [2009/08/25 08:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe
PRC - [2009/07/29 13:26:42 | 000,062,848 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\Toshiba\ConfigFree\CFSwMgr.exe
PRC - [2009/05/05 15:06:06 | 000,222,496 | ---- | M] (Acresso Corporation) -- C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
PRC - [2009/03/11 11:51:20 | 000,046,448 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe
PRC - [2009/02/21 02:46:52 | 000,030,312 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe


========== Modules (No Company Name) ==========

MOD - [2011/11/01 22:26:32 | 000,087,912 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/11/01 22:26:12 | 001,242,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/09/22 17:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/03/18 09:00:44 | 000,258,928 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)
SRV:64bit: - [2010/03/15 11:56:20 | 000,202,752 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/02/24 10:57:42 | 000,835,952 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)
SRV:64bit: - [2010/02/06 10:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/11/06 15:05:28 | 000,489,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2009/07/29 08:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV:64bit: - [2009/07/14 11:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/03/28 11:10:16 | 000,016,896 | ---- | M] (LSI Corporation) [Auto | Running] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
SRV - [2012/04/10 23:21:41 | 000,253,600 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2011/09/19 13:15:43 | 000,123,320 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe -- (Norton PC Checkup Application Launcher)
SRV - [2011/08/04 14:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe -- (NIS)
SRV - [2011/07/07 18:31:08 | 000,195,336 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/06/15 16:33:20 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2010/10/01 07:44:46 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/08 23:40:36 | 000,144,672 | ---- | M] (Nuance Communications, Inc.) [Auto | Running] -- C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe -- (PDFProFiltSrvPP)
SRV - [2010/03/04 07:42:02 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS) Intel®
SRV - [2010/03/04 07:41:58 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS) Intel®
SRV - [2010/02/26 06:07:14 | 000,196,464 | ---- | M] (TOSHIBA CORPORATION) [On_Demand | Stopped] -- C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe -- (TOSHIBA Bluetooth Service)
SRV - [2010/01/29 09:44:40 | 000,249,200 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe -- (cfWiMAXService)
SRV - [2009/10/07 02:21:50 | 000,051,512 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2009/08/25 08:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe -- (PCCUJobMgr)
SRV - [2009/06/11 07:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/03/11 11:51:20 | 000,046,448 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe -- (ConfigFree Service)
SRV - [2009/02/21 02:46:52 | 000,030,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe -- (BcmSqlStartupSvc)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/08/22 12:53:36 | 000,451,704 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1109000.00C\symtdiv.sys -- (SYMTDIv)
DRV:64bit: - [2011/08/22 12:53:35 | 000,221,304 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1109000.00C\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/08/04 14:19:26 | 000,593,544 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1109000.00C\cchpx64.sys -- (ccHP)
DRV:64bit: - [2011/08/02 16:38:56 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/03/16 06:54:50 | 003,058,168 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2011/03/15 18:06:55 | 000,173,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/03/11 16:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 16:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/09/22 23:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/04/29 15:03:51 | 000,150,064 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1109000.00C\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/04/22 12:29:51 | 000,505,392 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1109000.00C\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2010/04/22 12:29:51 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1109000.00C\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2010/04/01 07:50:16 | 000,724,536 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CHDRT64.sys -- (CnxtHdAudService)
DRV:64bit: - [2010/03/15 12:06:28 | 006,403,072 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atipmdag.sys -- (amdkmdag)
DRV:64bit: - [2010/03/15 11:00:58 | 000,188,928 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2010/03/11 11:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/02/23 11:03:42 | 000,075,304 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2010/02/21 01:24:34 | 010,300,800 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/02/11 08:01:58 | 000,158,720 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/02 03:29:48 | 000,232,992 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/01/16 05:22:08 | 000,538,136 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/10/15 13:50:05 | 000,433,200 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1109000.00C\symds64.sys -- (SymDS)
DRV:64bit: - [2009/09/18 05:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/31 13:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/22 07:03:34 | 001,208,320 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2009/07/15 08:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/14 15:12:00 | 000,019,824 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tosrfec.sys -- (tosrfec)
DRV:64bit: - [2009/07/14 11:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 11:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 11:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/14 11:47:48 | 000,023,104 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2009/07/14 11:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/08 01:51:42 | 000,009,216 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\FwLnk.sys -- (FwLnk)
DRV:64bit: - [2009/06/23 10:06:38 | 000,035,008 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2009/06/20 12:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)
DRV:64bit: - [2009/06/11 06:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/11 06:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/11 06:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/11 06:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 12:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2012/02/13 19:00:00 | 000,482,936 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/02/13 19:00:00 | 000,138,360 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/04/16 06:29:04 | 001,127,032 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\BASHDefs\20110430.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2011/04/01 09:22:47 | 001,828,984 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\VirusDefs\20110513.019\EX64.SYS -- (NAVEX15)
DRV - [2011/04/01 09:22:47 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\VirusDefs\20110513.019\ENG64.SYS -- (NAVENG)
DRV - [2011/03/15 04:58:28 | 000,476,792 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\Definitions\IPSDefs\20110513.001\IDSviA64.sys -- (IDSVia64)
DRV - [2009/07/14 11:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{F4ED0519-C584-4DDA-BE93-FA0B93D040F6}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{F4ED0519-C584-4DDA-BE93-FA0B93D040F6}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba.msn.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com.au/
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7ADFA_en
IE - HKCU\..\SearchScopes\{F4ED0519-C584-4DDA-BE93-FA0B93D040F6}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\claudia\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\claudia\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\IPSFFPlgn\ [2011/07/25 20:47:34 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.5.0.127\coFFPlgn_2010_9_0_6 [2012/04/11 14:20:38 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Shockwave Flash (Disabled) = C:\Users\claudia\AppData\Local\Google\Chrome\User Data\PepperFlash\11.1.31.203\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\claudia\AppData\Local\Google\Chrome\Application\17.0.963.56\gcswf32.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\claudia\AppData\Local\Google\Chrome\Application\17.0.963.56\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\claudia\AppData\Local\Google\Chrome\Application\17.0.963.56\pdf.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.170.4 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeploytk.dll
CHR - plugin: Java™ Platform SE 6 U17 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\claudia\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\claudia\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.17_0\
CHR - Extension: Gmail = C:\Users\claudia\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/11 07:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [] File not found
O4:64bit: - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [cAudioFilterAgent] C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe (Conexant Systems, Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HSON] C:\Program Files\TOSHIBA\TBS\HSON.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SmartFaceVWatcher] C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatcher.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [SmoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [Teco] C:\Program Files\TOSHIBA\TECO\Teco.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [IndexSearch] C:\Program Files (x86)\Nuance\PaperPort\IndexSearch.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NOBuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [PaperPort PTD] C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [PPort12reminder] C:\Program Files (x86)\Nuance\PaperPort\Ereg\Ereg.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [RealTray] C:\Program Files (x86)\Real\RealPlayer\RealPlay.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [TWebCamera] C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe (TOSHIBA CORPORATION.)
O4 - HKCU..\Run: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe (Acresso Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 61.9.133.193 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{E7E242A7-4136-400E-B3E5-60FA28E9A033}: DhcpNameServer = 61.9.133.193 192.168.0.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\mso-offdap11 - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 7 Days ==========

[2012/04/11 14:49:50 | 000,593,920 | ---- | C] (OldTimer Tools) -- C:\Users\claudia\Desktop\OTL.exe
[2012/04/11 13:32:23 | 000,000,000 | ---D | C] -- C:\Users\claudia\AppData\Roaming\Malwarebytes
[2012/04/11 13:32:19 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/04/11 13:32:18 | 000,024,904 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys
[2012/04/11 13:32:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2012/04/11 13:32:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012/04/11 11:50:00 | 000,000,000 | ---D | C] -- C:\windows\pss
[2012/04/10 23:21:41 | 000,418,464 | ---- | C] (Adobe Systems Incorporated) -- C:\windows\SysWow64\FlashPlayerApp.exe
[2012/04/10 23:15:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Windows
[2012/04/10 23:15:03 | 000,000,000 | ---D | C] -- C:\Users\claudia\AppData\Local\bialdrhd

========== Files - Modified Within 7 Days ==========

[2012/04/11 14:50:09 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\claudia\Desktop\OTL.exe
[2012/04/11 14:33:01 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2012/04/11 14:27:41 | 000,016,304 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/11 14:27:41 | 000,016,304 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/11 14:20:48 | 000,000,896 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/11 14:20:23 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2012/04/11 14:20:17 | 1502,748,672 | -HS- | M] () -- C:\hiberfil.sys
[2012/04/11 13:32:19 | 000,001,120 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/04/10 23:21:41 | 000,418,464 | ---- | M] (Adobe Systems Incorporated) -- C:\windows\SysWow64\FlashPlayerApp.exe
[2012/04/10 23:21:41 | 000,070,304 | ---- | M] (Adobe Systems Incorporated) -- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
[2012/04/10 23:12:32 | 000,000,864 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-1479550206-40036109-1478316114-1004Core.job
[2012/04/10 23:04:03 | 000,000,916 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-1479550206-40036109-1478316114-1004UA.job
[2012/04/10 23:03:28 | 000,002,380 | ---- | M] () -- C:\Users\claudia\Desktop\Google Chrome.lnk
[2012/04/10 23:01:38 | 000,000,900 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/06 22:47:40 | 000,860,472 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2012/04/06 22:47:40 | 000,723,550 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2012/04/06 22:47:40 | 000,147,450 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2012/04/04 15:56:40 | 000,024,904 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys

========== Files Created - No Company Name ==========

[2012/04/11 13:32:19 | 000,001,120 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/04/10 23:21:42 | 000,000,830 | ---- | C] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2012/02/27 17:56:41 | 000,002,944 | ---- | C] () -- C:\windows\BRPARAM.INI
[2012/02/27 17:56:01 | 000,045,056 | ---- | C] () -- C:\windows\SysWow64\BRTCPCON.DLL
[2012/02/27 17:55:56 | 000,000,114 | ---- | C] () -- C:\windows\SysWow64\BRLMW03A.INI
[2011/10/26 13:48:38 | 000,000,584 | ---- | C] () -- C:\windows\eReg.dat
[2011/03/16 07:38:02 | 000,000,000 | ---- | C] () -- C:\windows\NDSTray.INI
[2011/03/16 07:24:31 | 000,802,254 | ---- | C] () -- C:\windows\SysWow64\PerfStringBackup.INI
[2011/03/15 19:52:40 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/07/07 12:06:46 | 000,000,000 | ---- | C] () -- C:\windows\ativpsrm.bin
[2010/04/22 13:26:16 | 000,033,998 | ---- | C] () -- C:\windows\MAXLINK.INI

< End of report >



OTL Extras logfile created on: 4/11/2012 2:50:28 PM - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\claudia\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy

1.87 Gb Total Physical Memory | 0.45 Gb Available Physical Memory | 24.28% Memory free
3.73 Gb Paging File | 1.85 Gb Available in Paging File | 49.55% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 583.02 Gb Total Space | 513.72 Gb Free Space | 88.12% Space Free | Partition Type: NTFS

Computer Name: CLAUDIA-PC | User Name: claudia | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 7 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{1AAF3A3B-7B32-4DDF-8ABB-438DAEB46EEC}" = Windows Live Family Safety
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{46A5FBE9-ADB3-4493-A1CC-B4CFFD24D26A}" = Windows Live Family Safety
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5E11C972-1E76-45FE-8F92-14E0D1140B1B}" = iTunes
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{75104836-CAC7-444E-A39E-3F54151942F5}" = Apple Mobile Device Support
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}" = Microsoft SQL Server Native Client
"{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}" = TOSHIBA PC Health Monitor
"{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{B636C9B9-A3F2-4DCE-ADCC-72E095018385}" = Microsoft SQL Server VSS Writer
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}" = Bluetooth Stack for Windows by Toshiba
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"Broadcom 802.11 Network Adapter" = Broadcom 802.11 Network Adapter
"CNXT_AUDIO_HDA" = Conexant HD Audio
"LTMOH" = LSI V92 MOH Application
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TOSHIBA Software Modem" = TOSHIBA Software Modem

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{073B89C3-BA88-41B5-965F-B35A88EAE838}" = TOSHIBA Supervisor Password
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{10798AE3-DCBB-43C3-9C93-C23512427E25}" = The Sims Deluxe Edition
"{16D0F2D2-242C-4885-BEF1-4B1655C141AE}" = Bing Bar
"{17795164-3BC1-4D4F-8ADA-65C895EBFC9A}" = Brother MFL-Pro Suite MFC-J6510DW
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1B87C40B-A60B-4EF3-9A68-706CF4B69978}" = TOSHIBA Assist
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java™ 6 Update 17
"{2750B389-A2D2-4953-99CA-27C1F2A8E6FD}" = Microsoft SQL Server 2005 Tools Express Edition
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}" = Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{343666E2-A059-48AC-AD67-230BF74E2DB2}" = Apple Application Support
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English)
"{5E6F6CF3-BACC-4144-868C-E14622C658F3}" = TOSHIBA Web Camera Application
"{607BE7BF-7C28-4ADB-A4A0-385962B901C3}" = TOSHIBA ConfigFree
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6C0A559F-8583-4B5A-8B50-20BEE15D8E64}" = Nuance PaperPort 12
"{6DEF11C0-35FF-4160-A543-FDD336C4DAE5}" = Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8E9CEA3B-EBD1-439C-A01D-830CB39613C6}" = TOSHIBA Hardware Setup
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}_PROHYBRIDR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}_PROHYBRIDR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROHYBRIDR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0000-1000-0000000FF1CE}_PROHYBRIDR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_PROHYBRIDR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}_PROHYBRIDR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}_PROHYBRIDR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_PROHYBRIDR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90A40409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office 2003 Web Components
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{91120000-0031-0000-0000-0000000FF1CE}" = Microsoft Office Professional Hybrid 2007
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-007A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars
"{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}" = TOSHIBA Media Controller
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A939D341-5A04-4E0A-BB55-3E65B386432D}" = Microsoft Office Small Business Connectivity Components
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync
"{B32C4059-6E7A-41EF-AD20-56DF1872B923}" = Business Contact Manager for Outlook 2007 SP2
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Norton Online Backup
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.2
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver
"{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}" = TOSHIBA Media Controller Plug-in
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Amazon Kindle For PC" = Amazon Kindle For PC v1.1
"America Online us" = America Online
"AolCoach" = AOL Coach Version 1.0(Build:20011028.1)
"Business Contact Manager" = Business Contact Manager for Outlook 2007 SP2
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime
"InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400
"Microsoft SQL Server 2005" = Microsoft SQL Server 2005
"NIS" = Norton Internet Security
"NortonPCCheckup" = Norton PC Checkup
"PROHYBRIDR" = 2007 Microsoft Office system
"RealPlayer 6.0" = RealPlayer Basic
"TOSHIBA Game Console" = WildTangent ORB Game Console
"ViewpointMediaPlayer" = Viewpoint Media Player (Remove Only)
"WildTangent toshiba Master Uninstall" = WildTangent Games
"WinLiveSuite" = Windows Live Essentials
"WT088682" = Bejeweled 2 Deluxe
"WT088696" = Chuzzle Deluxe
"WT088702" = Plants vs. Zombies
"WT088703" = Build-a-lot 2
"WT088710" = Zuma's Revenge
"WT088739" = FATE
"WT088750" = Jewel Quest - Heritage
"WT088759" = Polar Bowler
"WT088760" = Virtual Villagers 4 - The Tree of Life
"WT088761" = Wheel of Fortune 2
"WTA-83e88252-eeeb-41d1-b1ad-d43fe7b39465" = Build-a-lot 3

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 3/29/2012 7:21:32 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 2075

Error - 3/30/2012 2:22:50 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/30/2012 2:22:50 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 68480118

Error - 3/30/2012 2:22:50 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 68480118

Error - 3/30/2012 2:22:51 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/30/2012 2:22:51 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 68481117

Error - 3/30/2012 2:22:51 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 68481117

Error - 3/30/2012 4:01:30 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/30/2012 4:01:30 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 9953

Error - 3/30/2012 4:01:30 AM | Computer Name = claudia-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 9953

[ Media Center Events ]
Error - 7/20/2011 5:16:29 AM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 7:16:28 PM - Error connecting to the internet. 7:16:28 PM - Unable
to contact server..

Error - 7/20/2011 5:16:43 AM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 7:16:35 PM - Error connecting to the internet. 7:16:35 PM - Unable
to contact server..

Error - 7/20/2011 6:51:27 AM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 8:51:26 PM - Error connecting to the internet. 8:51:26 PM - Unable
to contact server..

Error - 7/20/2011 6:51:37 AM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 8:51:32 PM - Error connecting to the internet. 8:51:32 PM - Unable
to contact server..

Error - 7/20/2011 8:09:27 AM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 10:09:27 PM - Error connecting to the internet. 10:09:27 PM - Unable
to contact server..

Error - 7/20/2011 8:09:33 AM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 10:09:32 PM - Error connecting to the internet. 10:09:32 PM - Unable
to contact server..

Error - 8/14/2011 7:11:37 PM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 9:11:37 AM - Error connecting to the internet. 9:11:37 AM - Unable
to contact server..

Error - 8/14/2011 8:13:55 PM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 10:13:54 AM - Error connecting to the internet. 10:13:55 AM - Unable
to contact server..

Error - 9/2/2011 3:05:50 AM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 5:05:50 PM - Error connecting to the internet. 5:05:50 PM - Unable
to contact server..

Error - 9/2/2011 3:06:24 AM | Computer Name = claudia-PC | Source = MCUpdate | ID = 0
Description = 5:06:20 PM - Error connecting to the internet. 5:06:20 PM - Unable
to contact server..

[ System Events ]
Error - 3/20/2012 1:52:35 AM | Computer Name = claudia-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the PCCUJobMgr service.

Error - 3/20/2012 6:47:49 AM | Computer Name = claudia-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the PCCUJobMgr service.

Error - 3/23/2012 5:47:52 AM | Computer Name = claudia-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the PCCUJobMgr service.

Error - 3/25/2012 2:21:12 AM | Computer Name = claudia-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 5:03:10 PM on ?25/?03/?2012 was unexpected.

Error - 3/25/2012 6:48:40 PM | Computer Name = claudia-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the PCCUJobMgr service.

Error - 3/25/2012 10:35:20 PM | Computer Name = claudia-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the NIS service.

Error - 3/26/2012 7:55:47 PM | Computer Name = claudia-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the PlugPlay service.

Error - 3/27/2012 7:24:26 AM | Computer Name = claudia-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the AMD External Events Utility service.

Error - 3/31/2012 3:50:29 AM | Computer Name = claudia-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the PCCUJobMgr service.

Error - 4/1/2012 7:23:29 AM | Computer Name = claudia-PC | Source = NetBT | ID = 4307
Description = Initialization failed because the transport refused to open initial
addresses.


< End of report >

Edited by benno_44, 10 April 2012 - 11:12 PM.

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Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Check the box that says Scan All Users.
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

[Gammo]

Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Check the box that says Scan All Users.
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.