If I try to delete using AVG I get a warning message that this may make my computer unstable or crash so I didn't proceed.
Called a friend who has some knowledge and he told me to run my C Cleaner. Did that. Went back to AVG to run scan again and the 2 infections and 1 warning still showing.
Please can someone help me to remove this as I really haven't got a clue where to start and don't want to cause myself more problems.
Sorry, I didn't run OTL earlier as instructed in another part of the site. I have done this now and have pastged the results below:
OTL logfile created on: 17/04/2012 18:14:27 - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\Sue\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
1.93 Gb Total Physical Memory | 0.78 Gb Available Physical Memory | 40.34% Memory free
4.11 Gb Paging File | 2.42 Gb Available in Paging File | 58.97% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 111.44 Gb Total Space | 51.66 Gb Free Space | 46.36% Space Free | Partition Type: NTFS
Drive D: | 111.44 Gb Total Space | 111.11 Gb Free Space | 99.70% Space Free | Partition Type: NTFS
Computer Name: SUE-LAPTOP | User Name: Sue | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2012/04/17 18:13:30 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\Sue\Downloads\OTL.exe
PRC - [2012/03/12 18:02:12 | 000,918,880 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe
PRC - [2012/03/12 18:02:08 | 000,982,880 | ---- | M] () -- C:\Program Files\AVG Secure Search\vprot.exe
PRC - [2012/03/11 13:48:36 | 001,652,536 | ---- | M] (Trusteer Ltd.) -- C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
PRC - [2012/03/11 13:48:36 | 000,931,640 | ---- | M] (Trusteer Ltd.) -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
PRC - [2012/02/26 08:25:12 | 000,307,824 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2012/01/30 21:10:48 | 000,247,968 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil11e_ActiveX.exe
PRC - [2012/01/23 05:43:08 | 000,247,728 | ---- | M] (TomTom) -- C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
PRC - [2012/01/23 05:43:08 | 000,092,592 | ---- | M] (TomTom) -- C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
PRC - [2011/10/17 18:37:16 | 002,042,208 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgtray.exe
PRC - [2009/08/29 10:08:01 | 000,486,680 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgrsx.exe
PRC - [2009/08/29 10:08:00 | 000,693,016 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgcsrvx.exe
PRC - [2009/08/29 10:07:58 | 000,595,736 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgnsx.exe
PRC - [2009/08/29 10:07:53 | 000,908,056 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgemc.exe
PRC - [2009/08/29 10:07:51 | 000,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgwdsvc.exe
PRC - [2009/04/11 07:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/03/20 21:58:34 | 000,204,800 | ---- | M] (Realtek Semiconductor Corp.) -- C:\Users\Sue\AppData\Local\Temp\RtkBtMnt.exe
PRC - [2008/05/26 22:44:58 | 000,850,440 | ---- | M] (Dritek System Inc.) -- C:\Program Files\Launch Manager\LManager.exe
PRC - [2008/05/12 23:11:04 | 000,167,936 | ---- | M] (CyberLink) -- C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
PRC - [2008/05/12 23:10:54 | 000,147,456 | ---- | M] (CyberLink Corp.) -- C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
PRC - [2008/05/12 18:28:04 | 000,167,936 | ---- | M] (Acer Corp.) -- C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
PRC - [2008/04/23 12:22:38 | 000,727,592 | ---- | M] (Broadcom Corporation.) -- C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
PRC - [2008/04/17 04:50:00 | 006,111,232 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2008/03/21 21:22:52 | 000,024,576 | ---- | M] () -- C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
PRC - [2008/03/21 21:22:32 | 000,376,832 | ---- | M] (acer) -- C:\Program Files\Acer\Empowering Technology\NotificationCenter\Framework.NotificationCenter.exe
PRC - [2008/03/07 11:36:12 | 000,544,768 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe
PRC - [2008/03/05 12:56:30 | 001,216,512 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Acer VCM\AcerVCM.exe
PRC - [2008/03/05 07:38:34 | 000,500,784 | ---- | M] (Egis Incorporated) -- C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
PRC - [2008/03/05 07:38:28 | 000,526,896 | ---- | M] (Egis Incorporated) -- C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
PRC - [2008/01/21 03:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2008/01/16 19:35:02 | 000,081,504 | ---- | M] () -- C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
PRC - [2008/01/10 18:03:00 | 000,233,472 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Acer VCM\RS_Service.exe
PRC - [2007/12/07 00:15:28 | 000,110,592 | ---- | M] () -- C:\ACER\Mobility Center\MobilityService.exe
PRC - [2007/10/23 11:56:18 | 000,200,704 | ---- | M] () -- C:\Windows\PLFSetI.exe
PRC - [2007/03/27 13:00:32 | 000,196,608 | ---- | M] (Acer Inc.) -- C:\Program Files\Acer\Acer VCM\acp2HID.exe
PRC - [2006/11/02 13:35:35 | 000,176,128 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\wpcumi.exe
========== Modules (No Company Name) ==========
MOD - [2012/04/13 03:09:58 | 000,212,992 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\86f6e2383ca898849c321080b32b66f8\System.ServiceProcess.ni.dll
MOD - [2012/04/13 03:09:53 | 011,820,032 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\48302596a8c8f2ab396b3be518dbd800\System.Web.ni.dll
MOD - [2012/04/13 03:07:20 | 012,430,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\09b9cd1c630210237b5b46d9943e1946\System.Windows.Forms.ni.dll
MOD - [2012/04/13 03:07:08 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\61759b9905aed9a87347d04b5fad046b\System.Drawing.ni.dll
MOD - [2012/03/12 18:02:08 | 000,982,880 | ---- | M] () -- C:\Program Files\AVG Secure Search\vprot.exe
MOD - [2012/02/19 08:34:17 | 000,998,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\8b5f54e3b382fc1720c76557ef8c8bc3\System.Management.ni.dll
MOD - [2012/02/19 08:31:35 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\5c3bfd69e0c268baff0d169e11a6a784\System.Runtime.Remoting.ni.dll
MOD - [2012/02/19 07:41:45 | 005,450,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\d9f0f1dc8cbdb81f1ba122d77a6ab710\System.Xml.ni.dll
MOD - [2012/02/19 07:40:17 | 006,621,696 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\029217106fa24787ff7a61b754f8ebf7\System.Data.ni.dll
MOD - [2012/02/19 07:38:47 | 007,953,408 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\c50133cb67d7c013fa31e1ffb942060b\System.ni.dll
MOD - [2011/11/10 16:11:00 | 000,557,056 | ---- | M] () -- C:\Program Files\Trusteer\Rapport\bin\js32.dll
MOD - [2011/10/13 07:12:53 | 011,490,816 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll
MOD - [2011/08/12 05:36:18 | 000,516,368 | ---- | M] () -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\28896\RapportMS.dll
MOD - [2009/03/30 05:42:17 | 002,933,760 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
MOD - [2008/05/12 23:11:06 | 000,753,664 | ---- | M] () -- C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMediaLibrary.dll
MOD - [2008/05/12 23:11:02 | 000,007,680 | ---- | M] () -- C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvcPS.dll
MOD - [2008/05/07 03:03:42 | 000,569,344 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\Framework.UIComponent\3.0.3006.0__739b31b1908c49e5\Framework.UIComponent.dll
MOD - [2008/05/07 03:03:42 | 000,036,864 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\Framework.Utility\3.0.3006.0__4df5dcab8860d239\Framework.Utility.dll
MOD - [2008/05/07 03:03:41 | 000,061,440 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\Framework.Library\3.0.3006.0__3036420f80dd6947\Framework.Library.dll
MOD - [2008/05/07 03:03:41 | 000,020,480 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\Framework.Model.ControllerInterface\3.0.3006.0__d842b71b4d6ed079\Framework.Model.ControllerInterface.dll
MOD - [2008/04/23 12:16:38 | 000,126,976 | ---- | M] () -- C:\Program Files\WIDCOMM\Bluetooth Software\BTKeyInd.dll
MOD - [2008/04/04 11:00:54 | 000,002,560 | ---- | M] () -- C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTrayLOC.dll
MOD - [2008/03/05 07:38:16 | 000,227,888 | ---- | M] () -- C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ShowErrMsg.dll
MOD - [2007/10/23 11:56:18 | 000,200,704 | ---- | M] () -- C:\Windows\PLFSetI.exe
MOD - [2007/09/11 12:12:08 | 000,475,136 | ---- | M] () -- C:\Program Files\Acer\Acer VCM\AcerControl.dll
MOD - [2003/06/07 21:30:08 | 000,057,344 | ---- | M] () -- C:\Program Files\Launch Manager\PowerUtl.dll
========== Win32 Services (SafeList) ==========
SRV - [2012/03/12 18:02:12 | 000,918,880 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe -- (vToolbarUpdater10.2.0)
SRV - [2012/03/11 13:48:36 | 000,931,640 | ---- | M] (Trusteer Ltd.) [Auto | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe -- (RapportMgmtService)
SRV - [2012/01/23 05:43:08 | 000,092,592 | ---- | M] (TomTom) [Auto | Running] -- C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)
SRV - [2011/11/10 14:17:31 | 000,167,264 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\AVG\AVG8\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2009/08/29 10:07:53 | 000,908,056 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG8\avgemc.exe -- (avg8emc)
SRV - [2009/08/29 10:07:51 | 000,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG8\avgwdsvc.exe -- (avg8wd)
SRV - [2008/03/21 21:22:52 | 000,024,576 | ---- | M] () [Auto | Running] -- C:\Program Files\Acer\Empowering Technology\Service\ETService.exe -- (ETService)
SRV - [2008/03/05 07:38:34 | 000,500,784 | ---- | M] (Egis Incorporated) [Auto | Running] -- C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe -- (eDataSecurity Service)
SRV - [2008/01/21 03:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2008/01/16 19:35:02 | 000,081,504 | ---- | M] () [Auto | Running] -- C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe -- (CLHNService)
SRV - [2008/01/10 18:03:00 | 000,233,472 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer VCM\RS_Service.exe -- (RS_Service)
SRV - [2007/12/07 00:15:28 | 000,110,592 | ---- | M] () [Auto | Running] -- C:\ACER\Mobility Center\MobilityService.exe -- (MobilityService)
========== Driver Services (SafeList) ==========
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2012/03/11 13:48:52 | 000,071,440 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys -- (RapportEI)
DRV - [2012/03/11 13:48:50 | 000,164,112 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys -- (RapportPG)
DRV - [2012/03/11 13:48:50 | 000,056,208 | ---- | M] (Trusteer Ltd.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\RapportKELL.sys -- (RapportKELL)
DRV - [2011/12/15 17:54:45 | 000,228,208 | ---- | M] () [Kernel | System | Running] -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus32_34302.sys -- (RapportCerberus_34302)
DRV - [2011/08/12 05:36:17 | 000,021,520 | ---- | M] (Trusteer Ltd.) [Kernel | On_Demand | Running] -- c:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\28896\RapportIaso.sys -- (RapportIaso)
DRV - [2010/03/14 10:40:07 | 000,005,632 | ---- | M] () [File_System | System | Running] -- C:\Windows\System32\drivers\StarOpen.sys -- (StarOpen)
DRV - [2010/02/28 12:46:27 | 000,390,528 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Windows\System32\drivers\RapportBuka.sys -- (RapportBuka)
DRV - [2009/08/29 10:08:01 | 000,335,240 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\drivers\avgldx86.sys -- (AvgLdx86)
DRV - [2009/08/29 10:08:01 | 000,027,784 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\System32\drivers\avgmfx86.sys -- (AvgMfx86)
DRV - [2009/05/06 10:38:02 | 000,108,552 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\drivers\avgtdix.sys -- (AvgTdiX)
DRV - [2008/06/11 09:42:24 | 000,093,968 | ---- | M] (JMicron Technology Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\jmcr.sys -- (JMCR)
DRV - [2008/05/09 13:03:58 | 000,061,424 | ---- | M] (Cyberlink Corp.) [Kernel | Auto | Running] -- C:\Program Files\Acer Arcade Deluxe\PlayMovie\000.fcl -- ({49DE1C67-83F8-4102-99E0-C16DCC7EEC796})
DRV - [2008/04/27 23:29:26 | 003,658,752 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NETw5v32.sys -- (NETw5v32) Intel®
DRV - [2008/04/15 03:05:08 | 000,118,784 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2008/03/21 18:48:24 | 000,015,392 | ---- | M] (Acer, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\int15.sys -- (int15)
DRV - [2008/01/16 19:35:08 | 000,122,368 | ---- | M] (Cyberlink Corp.) [Kernel | Auto | Running] -- C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\NTIPPKernel.sys -- (NTIPPKernel)
DRV - [2007/10/18 07:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/05/02 12:12:36 | 000,109,704 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssm_mdm.sys -- (ssm_mdm)
DRV - [2007/05/02 12:12:36 | 000,015,112 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssm_mdfl.sys -- (ssm_mdfl)
DRV - [2007/05/02 12:12:34 | 000,083,592 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssm_bus.sys -- (ssm_bus) SAMSUNG Mobile USB Device II 1.0 driver (WDM)
DRV - [2006/11/03 05:27:34 | 000,020,112 | ---- | M] (Dritek System Inc.) [Kernel | System | Running] -- C:\Program Files\Launch Manager\DPortIO.sys -- (DritekPortIO)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
IE - HKLM\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0}: "URL" = http://www.mywebsear...rms}&n=77c0c66a
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = http://dts.search-re...q={searchTerms}
IE - HKLM\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://global.acer.com [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...GGHP_en-GBGB432
IE - HKCU\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...fr&d=2011-12-02 11:27:40&v=9.0.0.18&sap=dsp&q={searchTerms}
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = http://dts.search-re...q={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
========== FireFox ==========
FF - prefs.js..extensions.enabledItems: [email protected]:1.7.1
FF - prefs.js..extensions.enabledItems: [email protected]:1.0.2
FF - user.js - File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@veetle.com/veetleCorePlugin,version=0.9.18: C:\Program Files\Veetle\plugins\npVeetle.dll (Veetle Inc)
FF - HKLM\Software\MozillaPlugins\@veetle.com/veetlePlayerPlugin,version=0.9.18: C:\Program Files\Veetle\Player\npvlc.dll (Veetle Inc)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Sue\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\avg@toolbar: C:\ProgramData\AVG Secure Search\10.2.0.3\ [2012/03/12 18:02:22 | 000,000,000 | ---D | M]
[2009/12/26 10:23:33 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sue\AppData\Roaming\Mozilla\Extensions
[2009/12/26 10:23:33 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sue\AppData\Roaming\Mozilla\Extensions\[email protected]
[2012/02/26 13:19:25 | 000,000,000 | ---D | M] (Map status indicator) -- C:\PROGRAM FILES\TOMTOM HOME 2\XUL\EXTENSIONS\[email protected]
O1 HOSTS File: ([2006/09/18 22:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (ShowBarObj Class) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll (Egis)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll ()
O2 - BHO: (no name) - {99079a25-328f-4bd4-be04-00955acaa0a7} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll ()
O3 - HKLM\..\Toolbar: (no name) - {99079a25-328f-4bd4-be04-00955acaa0a7} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKCU\..\Toolbar\ShellBrowser: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477E-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O4 - HKLM..\Run: [ArcadeDeluxeAgent] C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [AVG8_TRAY] C:\Program Files\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [CLMLServer] C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe (CyberLink)
O4 - HKLM..\Run: [eAudio] C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe (Acer Incorporated)
O4 - HKLM..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe (Egis Incorporated)
O4 - HKLM..\Run: [eRecoveryService] File not found
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [PlayMovie] C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe (Acer Corp.)
O4 - HKLM..\Run: [PLFSetI] C:\Windows\PLFSetI.exe ()
O4 - HKLM..\Run: [ROC_roc_dec12] C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe ()
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe ()
O4 - HKLM..\Run: [WarReg_PopUp] C:\Program Files\Acer\WR_PopUp\WarReg_PopUp.exe (Acer Incorporated)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [WPCUMI] C:\Windows\System32\wpcumi.exe (Microsoft Corporation)
O4 - HKCU..\Run: [TomTomHOME.exe] C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra 'Tools' menuitem : @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000020 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O13 - gopher Prefix: missing
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} http://ak.exe.imgfar...etup1.0.1.1.cab (Reg Error: Key error.)
O16 - DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} http://www.auctiva.c...eUploader57.cab (Auctiva Image Uploader Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{168CA0CA-37EF-4684-A94F-A069F9F39724}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{8B8CB3C3-CA71-49B8-B3D8-CA01CBC4BF9F}: DhcpNameServer = 192.168.0.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll ()
O20 - AppInit_DLLs: (avgrsstx.dll) - C:\Windows\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Sue\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Sue\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 22:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
========== Files/Folders - Created Within 30 Days ==========
[2012/04/14 08:03:36 | 000,000,000 | ---D | C] -- C:\ProgramData\Sun
[2012/04/14 08:03:32 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2012/04/13 08:32:19 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Basic PAYE Tools 2012
[2012/04/13 08:26:02 | 000,000,000 | ---D | C] -- C:\Users\Sue\Documents\payetools2012-4.0.2-win
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2012/04/17 18:09:23 | 000,000,880 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/17 18:09:10 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/17 18:09:10 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/17 18:09:06 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/17 13:34:12 | 000,613,338 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/04/17 13:34:12 | 000,110,616 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/04/17 13:28:31 | 000,000,324 | ---- | M] () -- C:\Windows\tasks\DriverScanner.job
[2012/04/17 13:28:20 | 000,000,876 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/17 13:27:50 | 000,000,000 | ---- | M] () -- C:\Windows\System32\LogConfigTemp.xml
[2012/04/17 13:27:01 | 2076,196,864 | -HS- | M] () -- C:\hiberfil.sys
[2012/04/17 13:24:44 | 000,000,012 | ---- | M] () -- C:\Windows\bthservsdp.dat
[2012/04/17 08:40:32 | 070,986,668 | ---- | M] () -- C:\Windows\System32\drivers\Avg\incavi.avm
[2012/04/16 17:18:08 | 000,007,052 | ---- | M] () -- C:\Users\Sue\AppData\Local\d3d9caps.dat
[2012/04/13 08:32:23 | 000,001,847 | ---- | M] () -- C:\Users\Public\Desktop\Basic PAYE Tools 2012.lnk
[2012/04/12 08:12:08 | 003,693,568 | ---- | M] () -- C:\Users\Sue\Documents\Parsnip Advert Donington Spring Summer 2012-2.pub
[2012/04/04 12:12:44 | 002,575,872 | ---- | M] () -- C:\Users\Sue\Documents\Parsnip A5 envelope.pub
[2012/04/01 03:19:00 | 000,000,354 | ---- | M] () -- C:\Windows\tasks\Driver Fetch.job
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
========== Files Created - No Company Name ==========
[2012/04/13 08:32:23 | 000,001,847 | ---- | C] () -- C:\Users\Public\Desktop\Basic PAYE Tools 2012.lnk
[2012/04/12 08:12:07 | 003,693,568 | ---- | C] () -- C:\Users\Sue\Documents\Parsnip Advert Donington Spring Summer 2012-2.pub
[2012/04/04 12:12:44 | 002,575,872 | ---- | C] () -- C:\Users\Sue\Documents\Parsnip A5 envelope.pub
[2011/10/10 16:57:04 | 000,000,339 | ---- | C] () -- C:\Windows\wininit.ini
[2011/08/30 16:03:17 | 000,040,448 | ---- | C] () -- C:\Windows\System32\REGOBJ.DLL
[2011/08/30 16:02:29 | 000,000,036 | ---- | C] () -- C:\Windows\Tiny_Run.ini
[2010/08/25 20:30:02 | 000,439,308 | ---- | C] () -- C:\Windows\System32\igcompkrng500.bin
[2010/08/25 20:30:00 | 000,982,240 | ---- | C] () -- C:\Windows\System32\igkrng500.bin
[2010/08/25 20:30:00 | 000,092,356 | ---- | C] () -- C:\Windows\System32\igfcg500m.bin
[2010/08/25 19:59:08 | 000,004,096 | ---- | C] ( ) -- C:\Windows\System32\IGFXDEVLib.dll
[2010/08/25 19:57:00 | 000,000,151 | ---- | C] () -- C:\Windows\System32\GfxUI.exe.config
[2010/08/25 19:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\System32\iglhsip32.dll
[2010/08/25 19:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\System32\iglhcp32.dll
========== LOP Check ==========
[2009/11/03 15:10:01 | 000,000,000 | -HSD | M] -- C:\Users\Sue\AppData\Roaming\.#
[2009/03/20 22:15:25 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\Acer
[2008/05/07 03:24:43 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\Acer GameZone Console
[2009/04/26 15:53:39 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\eSobi
[2012/04/13 08:34:30 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\HMRC
[2009/04/26 17:13:57 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\ImgBurn
[2012/03/07 23:52:40 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\iWin
[2011/08/20 15:18:39 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\OpenCandy
[2011/10/17 14:47:44 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\PC Cleaners
[2010/02/18 15:51:46 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\Samsung
[2011/03/21 13:56:56 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\Serif
[2009/12/26 10:23:17 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\TomTom
[2009/04/06 11:23:53 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\Trusteer
[2011/11/30 15:47:16 | 000,000,000 | ---D | M] -- C:\Users\Sue\AppData\Roaming\uTorrent
[2012/04/01 03:19:00 | 000,000,354 | ---- | M] () -- C:\Windows\Tasks\Driver Fetch.job
[2012/04/17 13:28:31 | 000,000,324 | ---- | M] () -- C:\Windows\Tasks\DriverScanner.job
[2012/04/17 13:24:44 | 000,032,646 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
========== Purity Check ==========
========== Alternate Data Streams ==========
@Alternate Data Stream - 460 bytes -> C:\Users\Sue\Documents\Mouse with Balloon.ppp:SummaryInformation
@Alternate Data Stream - 152 bytes -> C:\ProgramData\TEMP:DFC5A2B2
@Alternate Data Stream - 128 bytes -> C:\ProgramData\TEMP:4F636E25
@Alternate Data Stream - 124 bytes -> C:\ProgramData\TEMP:131C0EE9
@Alternate Data Stream - 123 bytes -> C:\ProgramData\TEMP:9E22BBE8
@Alternate Data Stream - 123 bytes -> C:\ProgramData\TEMP:1CA73D29
@Alternate Data Stream - 112 bytes -> C:\ProgramData\TEMP:8173A019
< End of report >
OTL Extras logfile created on: 17/04/2012 18:14:27 - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\Sue\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
1.93 Gb Total Physical Memory | 0.78 Gb Available Physical Memory | 40.34% Memory free
4.11 Gb Paging File | 2.42 Gb Available in Paging File | 58.97% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 111.44 Gb Total Space | 51.66 Gb Free Space | 46.36% Space Free | Partition Type: NTFS
Drive D: | 111.44 Gb Total Space | 111.11 Gb Free Space | 99.70% Space Free | Partition Type: NTFS
Computer Name: SUE-LAPTOP | User Name: Sue | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
========== Authorized Applications List ==========
========== Vista Active Open Ports Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{239449AB-D3C8-4C5A-BD7D-AAFED55BEAF7}" = rport=138 | protocol=17 | dir=out | app=system |
"{3A6D1A11-5CD6-404E-8B2C-92EE78C46B91}" = lport=137 | protocol=17 | dir=in | app=system |
"{4E28E091-BE22-410B-A674-E0FEBEAE337C}" = lport=139 | protocol=6 | dir=in | app=system |
"{7258DC23-1349-43CE-AE58-77A4F1DBB28D}" = rport=139 | protocol=6 | dir=out | app=system |
"{85AB6F1D-B0B7-418F-BC08-CAB542524C99}" = rport=137 | protocol=17 | dir=out | app=system |
"{96F3D1FE-2423-4AFD-B817-E2A69296382C}" = lport=445 | protocol=6 | dir=in | app=system |
"{A26EAE99-66BC-4CAB-8ACA-3BE8E7C5FA0B}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{B39F779A-E181-4370-8676-EF9DE20ADAF3}" = lport=138 | protocol=17 | dir=in | app=system |
"{CEE8E328-FE17-4825-B74E-64975568D488}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{E96FFAE2-BA85-4AC7-AC84-4AAEE549B208}" = rport=445 | protocol=6 | dir=out | app=system |
========== Vista Active Application Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{04192B8C-6A12-428C-88B1-79B55B87AA45}" = protocol=17 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\schedulersvc.exe |
"{0E690028-3CFD-4593-908D-318CB37638CF}" = protocol=6 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"{14607805-8171-4596-8BFA-F041AD979B10}" = protocol=58 | dir=in | [email protected],-28545 |
"{1C37EF3D-AF2F-4AF8-8260-23F8B3C29E3F}" = dir=in | app=c:\program files\cyberlink\powerdirector\pdr.exe |
"{1E58166C-0131-433A-86C6-E2CEE68168B0}" = dir=in | app=c:\program files\acer arcade deluxe\homemedia\homemedia.exe |
"{48DFD22C-F919-4F70-A78B-A651E2076BC7}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{5F4CA029-F984-4723-907C-0D07B8A730FA}" = protocol=58 | dir=out | [email protected],-28546 |
"{6231AC2F-5998-4B16-808A-B26EC9A136A2}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{629B992E-D470-4E7B-8413-5394FA086560}" = protocol=6 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\client\agentsvc.exe |
"{637A6313-8010-4AC2-AB19-C02918CB09D5}" = dir=in | app=c:\program files\acer arcade deluxe\playmovie\playmovie.exe |
"{6CB4F521-E3BB-40C3-AFF1-97D2713184B2}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{70E168A6-DC13-4077-ACAD-977CA7E75B10}" = dir=in | app=c:\program files\acer\acer vcm\vc.exe |
"{75BDF789-C463-49FD-B490-8AACA17C1942}" = protocol=6 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\schedulersvc.exe |
"{85F9CBAB-2C68-489C-956D-AC0FE82481C7}" = protocol=17 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\client\agentsvc.exe |
"{8A7C2B17-A7B1-4C5C-9F28-A61D8610572B}" = protocol=17 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"{8C092BF2-3D22-4DAF-8D79-65E56AD610A7}" = dir=in | app=c:\program files\acer arcade deluxe\playmovie\pmvservice.exe |
"{9988812B-262C-45E1-92AA-7B315AD8053E}" = protocol=6 | dir=in | app=c:\program files\veetle\player\veetlenet.exe |
"{A02FACE7-B08C-4C51-B8B9-B8C3C9A37BBF}" = dir=in | app=c:\program files\avg\avg8\avgemc.exe |
"{A9FABBC6-3F6E-4E57-95AE-9F8186632297}" = protocol=6 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\backupsvc.exe |
"{ADCB7D74-95F1-4227-BA2D-2221F7995CEF}" = protocol=1 | dir=out | [email protected],-28544 |
"{B6CB08E8-F2B8-4FD5-9099-507CF32D4705}" = protocol=17 | dir=in | app=c:\program files\newtech infosystems\nti backup now 5\backupsvc.exe |
"{CF57C7D6-A960-448C-801D-BB5D03A54BF1}" = dir=in | app=c:\program files\avg\avg8\avgupd.exe |
"{D6090A98-4316-4DC0-800D-8550DDCDF168}" = protocol=6 | dir=in | app=c:\program files\veetle\player\veetlenet.exe |
"{D96AB4B7-34C4-4942-8A5B-C493DBF3B56D}" = dir=in | app=c:\program files\acer arcade deluxe\acer arcade deluxe\acer arcade deluxe.exe |
"{DF7DACDE-FF9A-4EF3-8869-08D741B720D0}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{E4D5FB05-FAA1-4EE5-BF24-5008F7E0D6A6}" = protocol=1 | dir=in | [email protected],-28543 |
"TCP Query User{B49D4DCF-C072-4E98-B52E-193FF940B581}C:\program files\utorrent\utorrent.exe" = protocol=6 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"TCP Query User{E60DBCC6-02DA-4DDA-B32F-F9522B9D01AA}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{31443462-6A59-47AF-9F2E-FD7F7C6D28E4}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{3DF05D60-948F-4C6A-844B-71A9AE7DFAEB}C:\program files\utorrent\utorrent.exe" = protocol=17 | dir=in | app=c:\program files\utorrent\utorrent.exe |
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{03D1988F-469F-4843-8E6E-E5FE9D17889D}" = WIDCOMM Bluetooth Software 6.0.1.6400
"{047F790A-7A2A-4B6A-AD02-38092BA63DAC}" = Acer VCM
"{11316260-6666-467B-AC34-183FCB5D4335}" = Acer Mobility Center Plug-In
"{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now Standard
"{13D85C14-2B85-419F-AC41-C7F21E68B25D}" = Acer eSettings Management
"{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}" = Rapport
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe
"{26604C7E-A313-4D12-867F-7C6E7820BE4C}" = JMicron JMB38X Flash Media Controller
"{26A24AE4-039D-4CA4-87B4-2F83216031FF}" = Java 6 Update 31
"{2EA870FA-585F-4187-903D-CB9FFD21E2E0}" = DHTML Editing Component
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{57265292-228A-41FA-9AEC-4620CBCC2739}" = Acer eAudio Management
"{5B63A470-9334-44D1-AF61-6CE2DB565AE9}" = Orion
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}" = Acer ScreenSaver
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110111700}" = Zuma Deluxe
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110113233}" = Bookworm Deluxe
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11029123}" = Bricks of Egypt
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110322783}" = Big Kahuna Reef
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110411970}" = Chuzzle
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111118433}" = Mystery Case Files - Huntsville
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111199750}" = Cake Mania
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111252743}" = Mahjong Escape Ancient China
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111324990}" = Kick N Rush
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111543617}" = Backspin Billiards
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111692950}" = Mahjongg Artifacts
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111771833}" = Jewel Quest Solitaire
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111796363}" = Mystery Solitaire - Secret Island
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111872660}" = Diner Dash Flo on the Go
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112310577}" = Flip Words 2
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112531267}" = Chicken Invaders 3
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112615863}" = Agatha Christie Death on the Nile
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112920767}" = Alice Greenfingers
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113009953}" = Turbo Pizza
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113080210}" = Azada
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{8F1B6239-FEA0-450A-A950-B05276CE177C}" = Acer Empowering Technology
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A5633652-3795-4829-BB0B-644F0279E279}" = Acer eDataSecurity Management
"{A77255C4-AFCB-44A3-BF0F-2091A71FFD9E}" = Acer Crystal Eye Webcam 3.0.5.1
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A83000000003}" = Adobe Reader 8.3.1
"{AC76BA86-7AD7-5464-3428-800000000003}" = Spelling Dictionaries Support For Adobe Reader 8
"{AD7B5C6C-459E-4AC9-A974-4961C87133AF}" = BBC Bob The Builder
"{AEC0CEBC-0FC7-4716-8222-1C4A742719B1}" = Digimax Master
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{BCB8D603-985E-4765-B4AB-B4B991A535B7}" = Finding Nemo UWF
"{C2F8CA82-2BD9-4513-B2D1-08A47914C1DA}_is1" = Uniblue DriverScanner
"{C4A4722E-79F9-417C-BD72-8D359A090C97}" = Samsung PC Studio 3
"{C675C60B-0CB7-4108-B8CA-C3EC0706DEF0}" = Serif PagePlus Starter Edition
"{C79A37F3-C076-48BE-B290-F4C8676ABD74}" = Samsung PC Studio 3
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE386A4E-D0DA-4208-8235-BCE43275C694}" = LightScribe 1.4.142.1
"{D36DD326-7280-11D8-97C8-000129760CBE}" = PhotoNow!
"{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}" = Samsung PC Studio 3 USB Driver Installer
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F5A6E040-D10D-4261-BAAB-D8E8B6248AD1}" = Acer Crystal Eye Webcam 3.0.5.1
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"7-Zip" = 7-Zip 4.65
"Acer GameZone Console_is1" = Acer GameZone Console 2.0.1.1
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"AVG8Uninstall" = AVG Free 8.5
"Basic PAYE Tools 2012" = Basic PAYE Tools 2012
"CCleaner" = CCleaner (remove only)
"CNXT_MODEM_HDAUDIO_HSF" = HDAUDIO Soft Data Fax Modem with SmartCP
"DVD Flick_is1" = DVD Flick 1.3.0.6
"GridVista" = Acer GridVista
"HDMI" = Intel® Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"ImgBurn" = ImgBurn
"InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now 5
"InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe
"InstallShield_{BCB8D603-985E-4765-B4AB-B4B991A535B7}" = Finding Nemo: Nemo's Underwater World of Fun
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"LManager" = Launch Manager
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Rapport_msi" = Rapport
"SAMSUNG Mobile Modem" = SAMSUNG Mobile Modem Driver Set
"Samsung Mobile phone USB driver" = Samsung Mobile phone USB driver Software
"SAMSUNG Mobile USB Modem" = SAMSUNG Mobile USB Modem Software
"SAMSUNG Mobile USB Modem 1.0" = SAMSUNG Mobile USB Modem 1.0 Software
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TomTom HOME" = TomTom HOME 2.8.3.2499
"Veetle TV" = Veetle TV
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"UnityWebPlayer" = Unity Web Player
"uTorrent" = µTorrent
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 24/10/2011 12:22:21 | Computer Name = Sue-Laptop | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 9.0.8112.16421, time stamp
0x4d76255d, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436,
exception code 0xc0000374, fault offset 0x000b06fc, process id 0xa7c, application
start time 0x01cc923f79fb8f10.
Error - 25/10/2011 01:33:19 | Computer Name = Sue-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 28/10/2011 01:39:21 | Computer Name = Sue-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 29/10/2011 02:14:15 | Computer Name = Sue-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 29/10/2011 02:32:27 | Computer Name = Sue-Laptop | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 9.0.8112.16421, time stamp
0x4d76255d, faulting module MSHTML.dll, version 9.0.8112.16437, time stamp 0x4e5eef87,
exception code 0xc0000005, fault offset 0x0041e44c, process id 0x13e8, application
start time 0x01cc960381d54a88.
Error - 30/10/2011 02:13:32 | Computer Name = Sue-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 31/10/2011 02:28:19 | Computer Name = Sue-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 01/11/2011 02:31:21 | Computer Name = Sue-Laptop | Source = WinMgmt | ID = 10
Description =
Error - 01/11/2011 02:36:51 | Computer Name = Sue-Laptop | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 9.0.8112.16421, time stamp
0x4d76255d, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436,
exception code 0xc0000374, fault offset 0x000b06fc, process id 0x1048, application
start time 0x01cc985fda7a5e83.
Error - 01/11/2011 12:57:20 | Computer Name = Sue-Laptop | Source = WinMgmt | ID = 10
Description =
[ System Events ]
Error - 17/04/2012 04:45:30 | Computer Name = Sue-Laptop | Source = PlugPlayManager | ID = 12
Description = The device 'JMB38X SD/MMC Host Controller' (PCI\VEN_197B&DEV_2382&SUBSYS_01441025&REV_00\4&1f5288de&0&00E4)
disappeared from the system without first being prepared for removal.
Error - 17/04/2012 04:45:30 | Computer Name = Sue-Laptop | Source = PlugPlayManager | ID = 12
Description = The device 'JMB38X SD Host Controller' (PCI\VEN_197B&DEV_2381&SUBSYS_01441025&REV_00\4&1f5288de&0&02E4)
disappeared from the system without first being prepared for removal.
Error - 17/04/2012 04:45:30 | Computer Name = Sue-Laptop | Source = PlugPlayManager | ID = 12
Description = The device 'JMB38X MS Host Controller' (PCI\VEN_197B&DEV_2383&SUBSYS_01441025&REV_00\4&1f5288de&0&03E4)
disappeared from the system without first being prepared for removal.
Error - 17/04/2012 04:45:30 | Computer Name = Sue-Laptop | Source = PlugPlayManager | ID = 12
Description = The device 'JMB38X xD Host Controller' (PCI\VEN_197B&DEV_2384&SUBSYS_01441025&REV_00\4&1f5288de&0&04E4)
disappeared from the system without first being prepared for removal.
Error - 17/04/2012 08:22:31 | Computer Name = Sue-Laptop | Source = Service Control Manager | ID = 7043
Description =
Error - 17/04/2012 13:09:07 | Computer Name = Sue-Laptop | Source = PlugPlayManager | ID = 12
Description = The device 'JMB38X SD/MMC Host Controller' (PCI\VEN_197B&DEV_2382&SUBSYS_01441025&REV_00\4&1f5288de&0&00E4)
disappeared from the system without first being prepared for removal.
Error - 17/04/2012 13:09:07 | Computer Name = Sue-Laptop | Source = PlugPlayManager | ID = 12
Description = The device 'JMB38X SD Host Controller' (PCI\VEN_197B&DEV_2381&SUBSYS_01441025&REV_00\4&1f5288de&0&02E4)
disappeared from the system without first being prepared for removal.
Error - 17/04/2012 13:09:07 | Computer Name = Sue-Laptop | Source = PlugPlayManager | ID = 12
Description = The device 'JMB38X MS Host Controller' (PCI\VEN_197B&DEV_2383&SUBSYS_01441025&REV_00\4&1f5288de&0&03E4)
disappeared from the system without first being prepared for removal.
Error - 17/04/2012 13:09:07 | Computer Name = Sue-Laptop | Source = PlugPlayManager | ID = 12
Description = The device 'JMB38X xD Host Controller' (PCI\VEN_197B&DEV_2384&SUBSYS_01441025&REV_00\4&1f5288de&0&04E4)
disappeared from the system without first being prepared for removal.
Error - 17/04/2012 13:11:11 | Computer Name = Sue-Laptop | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.0.2 for the Network Card with network
address 0016EA65ADDE has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).
< End of report >
Edited by Parsnip, 17 April 2012 - 11:39 AM.