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Windows WIll Not Start


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#1
Fut1a

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Any help with this would be appreciated because it's taken two days of my life trawling the net and YouTube and I am pulling my hair out.

Started laptop (Dell studio 1735), and a blue screen comes up saying, a problem has been detected and windows has to be shutdown to prevent damaged. At the bottom it says Stop 0x000000F4 ( 0x00000003, 0x857C7D30, 0x857C7E7C, 0x81250330)

It also says the same when I try and start it in safe mode, or any other mode.

I can't recall adding any new software lately. I attached an external hard drive a few days before though.

I have read some stuff about dump files and stuff, but If you cant get on the PC how can you look.
.
Thanks in advance for any help the
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#2
Fut1a

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Forgot to mention that sometimes it comes up with the following

Stop: c000021a (fatal system error)
The initial session process or system process terminated unexpectedly with a status of 0x00000001 (0xc0000034 0x0010038c)
The system has been shutdown.
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#3
rshaffer61

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0x000000F4: CRITICAL_OBJECT_TERMINATION
(Click to consult the online MSDN article.)
One of the many processes or threads crucial to system operation has unexpectedly exited or been terminated. As a result, the system can no longer function. Specific causes are many, and often best resolved by a careful history of the problem and the circumstances of the error message. One user, who experienced this on return from Standby mode on Win XP SP2, found the cause was that Windows was installed on a slave drive;



If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...


1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-4.20.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#4
Fut1a

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Any help with this would be appreciated because it's taken two days of my life trawling the net and YouTube and I am pulling my hair out.

Started laptop (Dell studio 1735), and a blue screen comes up saying, a problem has been detected and windows has to be shutdown to prevent damaged. At the bottom it says Stop 0x000000F4 ( 0x00000003, 0x857C7D30, 0x857C7E7C, 0x81250330)

It also says the same when I try and start it in safe mode, or any other mode.

I can't recall adding any new software lately. I attached an external hard drive a few days before though.

I have read some stuff about dump files and stuff, but If you cant get on the PC how can you look.
.
Thanks in advance for any help the



Hi thanks for the response. I am assuming that it only has one ram because it has not been upgraded or anything since I bought it.

I have tried a self diagnostic and this comes up

Error code 0146
MSG: error code 2000-0146
MSG: hard drive 1 - self test1 contains previous errors.

Not too sure if any of that helps.

Regarding your response. If I download the Bootable iso and imgburn will I be able to get them to run on the PC if when i switch
It on I just get the error messages?
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#5
rshaffer61

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Error code 0146
MSG: error code 2000-0146
MSG: hard drive 1 - self test1 contains previous errors.



This tells me something different then what I thought was the issue. We need to test the hard drive first. Disregard my previous post for now and do the following first.

Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software

Thanks to Broni for the instructions


You have to make sure your boot sequence is set in your bios for the cdrom to be the first boot device. Below i am including those instructions.


To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

Make sure the hard drive diagnostic disk you just burned is in the drive before you click Y to accept.
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#6
rshaffer61

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Are you still having problems with your issue?
It has been 19 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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