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how to remove Trojan :dos/alureon.e, error code ox800704ec


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#1
robertpurnell

robertpurnell

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Can anyone help, the above virus took over my computer just over a week ago, I could not access anything on my computer only the a programme called SMART HDD which was saying that my computer had all sorts of problems, including hard drive failure, I had Microsoft Security Essentials which detected it, but could not remove it, I was advised to use a code so that SMART HDD thought I had paid them and when they said they had resolved the problems (I knew it was a false claim) I quickly down loaded AVAST which remove a lot but not all the virus, can you help please.
Robert Purnell
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#2
RKinner

RKinner

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Download OTL from
http://www.geekstogo...timers-list-it/
and Save it to your desktop.


Copy the text in the code box:

DRIVES
nnetsvcs
%SYSTEMDRIVE%\*.exe
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
csrss.exe
PrintIsolationHost.exe
consrv.dll
/md5stop
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT

Run OTL (Vista or Win 7 => right click and Run As Administrator)

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.


Ron
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