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Rogue.winantivirus pum.disabled.securitycenter quarantined by Malware


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#16
commanderk

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Hi godawgs,

I've gotten to everything but reinstalling Norton. Once it was removed everything started working correctly again. Here is the log from MBAM. I'll install Norton tomorrow.

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.16.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Compaq_Administrator :: EASIERMATH [administrator]

5/16/2012 6:46:37 PM
mbam-log-2012-05-16 (18-46-37).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 236108
Time elapsed: 15 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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#17
godawgs

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Hi commanderk,

Great job!! I'm glad everything is working normally again. Yep, that's the thing about Norton. You know the old saying that if your wife ain't happy, ain't nobody happy? Well if Norton ain't happy, things stop working. :lol: We are going to do another OTL fix to correct the IE settings and 017 entries and get a new OTL log including all users and a new Extras.txt to make sure the AV removals didn't miss anything.

Then we are going to run an online scan. This scan looks for malware remnants and stragglers that MalwareBytes didn't find, if any are present. Once this is done we can be confident that all of the malware has been found and killed.

Then I want to run a tool that checks for programs that need to be updated. You Java, for instance is way out of date.

Once the program updates have been done we should be down to cleaning up the tools we have used and finishing up. It is very important that you stay with me through this step.



Step-1.

Posted Image OTL Fix

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run

To disable MBAM
Open the scanner and select the Protection tab
Remove the tick from "Start with Windows"
Reboot and start with number 1. below to run the OTL fix.
Posted Image

1. Please copy all of the text in the code box below. To do this, highlight everything
inside the code box , right click and click Copy.
:OTL
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}
IE - HKU\S-1-5-19\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}
IE - HKU\S-1-5-20\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D}: DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
[2007/11/27 13:48:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Avg7

:FILES
ipconfic /flushdns /c

:COMMANDS
[PURITY]
[EMPTYTEMP]
[CLEARALLRESTOREPOINTS]

Warning: This fix is relevant for this system and no other. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Please re-open Posted Image on your desktop.
3. Place the mouse pointer inside the Posted Image textbox, right click and click Paste. This will put the above script inside the textbox.
4. Click the Posted Image button.
5. Let the program run unhindered.
6. OTL may ask to reboot the machine. Please do so if asked.
7. Click the Posted Image button.
8. A report will open. Copy and Paste that report in your next reply.
9. If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, (where mmddyyyy_hhmmss is the date of the tool run).


Step-2.

Run ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista / 7 users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Please go here then click on: Posted Image

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: Posted Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Posted Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Posted Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!


Step-3.

Run Security Check

Download Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Step-4.

Posted Image OTL Scan

Please re-open OTL
  • Double click the Posted Image on your desktop. Vista /7 users right click and click Run as Administrator. Make sure all other windows are closed .
  • You will see a console like the one below:

    Posted Image
  • Click the box beside All Users<--Important
  • Make sure the Output box at the top is set to Standard Output.
  • In the Extra Registry section click the circle beside Use Safelist.<---Important
  • Click the box beside LOP Check and Purity Check
  • Click the Posted Image button. Do not change any settings unless otherwise told to do so.
  • Let the scan run uninterrupted. The scan won't take long.
  • When the scan completes, it will open two notepad windows, OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy the contents of these files, one at a time, and paste them into your reply. To do that:
  • On the .txt file Menu Bar click Edit then click Select All. This will highlight the contents of the file. Then click Copy.
  • Right-click inside the forum post window then click Paste. This will paste the contents of the .txt file in the in the post window.


Step-5.

Things For Your Next Post:
1. The OTL fixes log
2. The ESET online scan log. (If it didn't find anything it may not produce a log.)
3. The Checkup.txt log
4. The new OTL.txt log
5. The Extras.txt log
  • 0

#18
commanderk

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All processes killed
========== OTL ==========
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Page_URL| /E : value set successfully!
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Search_URL| /E : value set successfully!
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Bar| /E : value set successfully!
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Page| /E : value set successfully!
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main\\Start Page| /E : value set successfully!
Registry key HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ not found.
HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Page_URL| /E : value set successfully!
HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Search_URL| /E : value set successfully!
HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Bar| /E : value set successfully!
HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Page| /E : value set successfully!
HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main\\Start Page| /E : value set successfully!
Registry key HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ not found.
Registry key HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ not found.
Registry key HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ not found.
HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Page_URL| /E : value set successfully!
HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Search_URL| /E : value set successfully!
HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Bar| /E : value set successfully!
HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Page| /E : value set successfully!
HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main\\Start Page| /E : value set successfully!
Registry value HKEY_USERS\S-1-5-21-258675014-2370698230-1832949376-1009\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D}\\DhcpNameServer| /E : value set successfully!
C:\Documents and Settings\All Users\Application Data\Avg7 folder moved successfully.
========== FILES ==========
< ipconfic /flushdns /c >
C:\Documents and Settings\Compaq_Administrator\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Compaq_Administrator\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Compaq_Administrator
->Temp folder emptied: 28139348 bytes
->Temporary Internet Files folder emptied: 233756710 bytes
->Java cache emptied: 2750183 bytes
->Google Chrome cache emptied: 294192333 bytes
->Flash cache emptied: 137166 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes
->Flash cache emptied: 56504 bytes

User: LocalService
->Temp folder emptied: 65984 bytes
->Temporary Internet Files folder emptied: 1181234 bytes
->Flash cache emptied: 427 bytes

User: NetworkService
->Temp folder emptied: 50418 bytes
->Temporary Internet Files folder emptied: 983973 bytes

User: QBDataServiceUser20
->Temp folder emptied: 771072 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56504 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 19569 bytes
%systemroot%\System32 .tmp files removed: 5434897 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 86531873 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 98274206 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 103942412 bytes

Total Files Cleaned = 817.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.42.3 log created on 05172012_152740

Files\Folders moved on Reboot...
C:\WINDOWS\temp\Perflib_Perfdata_fe0.dat moved successfully.

Registry entries deleted on Reboot...
  • 0

#19
commanderk

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I didn't get a log from ESET.

Here's a log from Security Check:


Results of screen317's Security Check version 0.99.32
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 26
Java version out of date!
Adobe Reader 9 Adobe Reader out of date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
``````````End of Log````````````
  • 0

#20
commanderk

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ESET did find stuff though. I had it remove it.

Here's the OTL log


OTL logfile created on: 5/17/2012 5:56:32 PM - Run 3
OTL by OldTimer - Version 3.2.42.3 Folder = C:\Documents and Settings\Compaq_Administrator\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.94 Gb Total Physical Memory | 1.32 Gb Available Physical Memory | 67.97% Memory free
2.44 Gb Paging File | 1.82 Gb Available in Paging File | 74.38% Paging File free
Paging file location(s): C:\pagefile.sys 672 1344 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 103.22 Gb Total Space | 81.08 Gb Free Space | 78.55% Space Free | Partition Type: NTFS
Drive D: | 8.56 Gb Total Space | 0.56 Gb Free Space | 6.50% Space Free | Partition Type: FAT32

Computer Name: EASIERMATH | User Name: Compaq_Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/05/08 20:04:54 | 001,240,048 | ---- | M] (Google Inc.) -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
PRC - [2012/05/08 15:06:47 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
PRC - [2012/04/04 15:56:40 | 000,654,408 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2012/02/28 12:26:16 | 000,803,840 | ---- | M] (ZeeWise, Inc.) -- C:\Program Files\ZeeWise\CARS\tray\CARSTray.exe
PRC - [2012/02/04 05:40:44 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2012/01/30 15:19:30 | 000,032,336 | ---- | M] (Sanford, L.P.) -- C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe
PRC - [2011/03/03 11:34:32 | 000,040,232 | ---- | M] (ZeeWise, Inc.) -- C:\Program Files\ZeeWise\CARS\tray\CARSUpd.exe
PRC - [2010/09/04 15:17:16 | 000,145,184 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\ZeeWise\CARS\java\jre6\bin\java.exe
PRC - [2010/02/09 09:02:32 | 000,045,896 | ---- | M] (Secure Backup and Share) -- C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe
PRC - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe
PRC - [2009/05/19 19:56:36 | 003,618,104 | ---- | M] (brother) -- C:\Program Files\Brownie\BrStsWnd.exe
PRC - [2008/10/17 16:52:16 | 000,099,632 | ---- | M] (brother) -- C:\Program Files\Brownie\brpjp04a.exe
PRC - [2008/04/13 17:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/10/30 19:57:56 | 000,075,352 | ---- | M] (Digital Interactive Systems Corporation, Inc.) -- C:\Program Files\DISC\DiscStreamHub.exe
PRC - [2007/10/30 19:57:54 | 001,095,256 | ---- | M] (Digital Interactive Systems Corporation) -- C:\Program Files\DISC\DISCover.exe
PRC - [2007/08/09 00:27:52 | 000,073,728 | ---- | M] (HP) -- C:\WINDOWS\system32\HPZipm12.exe
PRC - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe
PRC - [2005/08/02 23:19:16 | 000,077,312 | ---- | M] (Microsoft) -- C:\WINDOWS\arpwrmsg.exe
PRC - [2005/08/02 23:19:16 | 000,058,880 | ---- | M] (Microsoft) -- C:\WINDOWS\arservice.exe


========== Modules (No Company Name) ==========

MOD - [2012/05/13 15:25:28 | 000,212,992 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\8dc4a28c456f81ee7399da21bd9d55aa\System.ServiceProcess.ni.dll
MOD - [2012/05/13 13:28:08 | 005,450,752 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Xml\3bba1b8b0b5ef0be238b011cc7a0575e\System.Xml.ni.dll
MOD - [2012/05/13 13:27:52 | 012,430,848 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\995fcf39ead2c2a53e084505c2c67d49\System.Windows.Forms.ni.dll
MOD - [2012/05/13 13:27:16 | 001,591,808 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Drawing\8ca00132a08c69697adf1cda32ebd835\System.Drawing.ni.dll
MOD - [2012/05/13 13:20:02 | 007,953,408 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\e4b5afc4da43b1c576f9322f9f2e1bfe\System.ni.dll
MOD - [2012/05/13 13:19:30 | 011,492,352 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\e337c89bc9f81b69d7237aa70e935900\mscorlib.ni.dll
MOD - [2012/05/08 20:04:52 | 000,441,840 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\19.0.1084.46\ppgooglenaclpluginchrome.dll
MOD - [2012/05/08 20:04:51 | 003,921,904 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\19.0.1084.46\pdf.dll
MOD - [2012/05/08 20:03:25 | 000,134,656 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\19.0.1084.46\avutil-51.dll
MOD - [2012/05/08 20:03:24 | 000,250,368 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\19.0.1084.46\avformat-54.dll
MOD - [2012/05/08 20:03:23 | 002,375,680 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\19.0.1084.46\avcodec-54.dll
MOD - [2012/05/02 15:42:18 | 004,050,944 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\User Data\SwiftShader\1.0.0.2\libGLESv2.dll
MOD - [2012/05/02 15:42:18 | 000,100,864 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\User Data\SwiftShader\1.0.0.2\libEGL.dll
MOD - [2012/04/11 19:09:29 | 000,843,776 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.drawing\1.0.5000.0__b03f5f7f11d50a3a_80b237bc\system.drawing.dll
MOD - [2012/04/11 19:09:20 | 003,035,136 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.windows.forms\1.0.5000.0__b77a5c561934e089_6ed33d67\system.windows.forms.dll
MOD - [2012/04/11 19:08:54 | 000,471,040 | ---- | M] () -- c:\windows\assembly\gac\system.drawing\1.0.5000.0__b03f5f7f11d50a3a\system.drawing.dll
MOD - [2012/01/10 19:51:15 | 003,391,488 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_5ff1c834\mscorlib.dll
MOD - [2012/01/10 19:51:01 | 002,088,960 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.xml\1.0.5000.0__b77a5c561934e089_663ec00f\system.xml.dll
MOD - [2012/01/10 19:50:43 | 001,966,080 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system\1.0.5000.0__b77a5c561934e089_139449c4\system.dll
MOD - [2012/01/10 19:50:17 | 001,232,896 | ---- | M] () -- c:\windows\assembly\gac\system\1.0.5000.0__b77a5c561934e089\system.dll
MOD - [2012/01/10 19:50:16 | 001,269,760 | ---- | M] () -- c:\windows\assembly\gac\system.web\1.0.5000.0__b03f5f7f11d50a3a\system.web.dll
MOD - [2012/01/10 19:50:13 | 002,064,384 | ---- | M] () -- c:\windows\assembly\gac\system.windows.forms\1.0.5000.0__b77a5c561934e089\system.windows.forms.dll
MOD - [2011/11/03 08:28:36 | 001,292,288 | ---- | M] () -- C:\WINDOWS\system32\quartz.dll
MOD - [2011/04/11 18:50:21 | 001,339,392 | ---- | M] () -- c:\windows\assembly\gac\system.xml\1.0.5000.0__b77a5c561934e089\system.xml.dll
MOD - [2011/04/11 18:50:13 | 000,299,008 | ---- | M] () -- c:\windows\assembly\gac\microsoft.visualbasic\7.0.5000.0__b03f5f7f11d50a3a\microsoft.visualbasic.dll
MOD - [2011/04/11 18:50:12 | 000,573,440 | ---- | M] () -- c:\windows\assembly\gac\system.web.services\1.0.5000.0__b03f5f7f11d50a3a\system.web.services.dll
MOD - [2011/02/04 18:48:30 | 000,291,840 | ---- | M] () -- C:\WINDOWS\system32\sbe.dll
MOD - [2008/04/13 17:11:59 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll
MOD - [2008/04/13 17:11:51 | 000,059,904 | ---- | M] () -- C:\WINDOWS\system32\devenum.dll
MOD - [2007/06/14 15:57:48 | 000,757,760 | ---- | M] () -- C:\WINDOWS\system32\bcm1xsup.dll
MOD - [2006/10/18 01:22:50 | 000,081,920 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\lib\wrapper.dll
MOD - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe
MOD - [2005/08/02 23:19:16 | 000,050,176 | ---- | M] () -- C:\WINDOWS\armcex.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - [2012/04/04 15:56:40 | 000,654,408 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2012/02/04 05:40:44 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2012/01/30 15:19:30 | 000,032,336 | ---- | M] (Sanford, L.P.) [Auto | Running] -- C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe -- (DymoPnpService)
SRV - [2011/04/29 21:05:18 | 000,016,384 | ---- | M] (Microsoft) [On_Demand | Stopped] -- C:\MathnasiumScanner\MathnasiumScannerWindowsService.exe -- (MathnasiumScannerService)
SRV - [2010/02/09 09:02:32 | 000,045,896 | ---- | M] (Secure Backup and Share) [Auto | Running] -- C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe -- (ComcastSecureBackupSharebackup)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2007/08/09 00:27:52 | 000,073,728 | ---- | M] (HP) [Auto | Running] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)
SRV - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () [Auto | Running] -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe -- (ZeeWiseCARS)
SRV - [2005/08/02 23:19:16 | 000,058,880 | ---- | M] (Microsoft) [Auto | Running] -- C:\WINDOWS\arservice.exe -- (ARSVC)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\GTNDIS5.SYS -- (GTNDIS5)
DRV - File not found [Kernel | Boot | Stopped] -- system32\DRIVERS\ftsata2.sys -- (ftsata2)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2012/04/04 15:56:40 | 000,022,344 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mbam.sys -- (MBAMProtector)
DRV - [2010/12/14 13:05:58 | 000,054,776 | ---- | M] (Mozy, Inc.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\ComcastSecureBackupShare.sys -- (ComcastSecureBackupShareFilter)
DRV - [2007/10/09 14:33:00 | 000,198,144 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NdisWDM.sys -- (NdisWDM)
DRV - [2007/01/29 17:17:33 | 000,008,413 | ---- | M] (RealNetworks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\mcstrm.sys -- (MCSTRM)
DRV - [2006/06/14 11:04:12 | 004,299,264 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2006/03/03 15:31:04 | 000,013,056 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvnetbus.sys -- (nvnetbus)
DRV - [2006/03/03 15:31:02 | 000,034,176 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\NVENETFD.sys -- (NVENETFD)
DRV - [2005/12/06 11:20:50 | 000,241,664 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSXHWBS2.sys -- (HSXHWBS2)
DRV - [2005/12/06 11:20:40 | 000,936,448 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSX_DP.sys -- (HSX_DP)
DRV - [2005/03/09 14:53:00 | 000,036,352 | ---- | M] (Advanced Micro Devices) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2004/08/03 14:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139) Realtek RTL8139(A/B/C)
DRV - [2004/07/16 11:14:30 | 000,140,416 | ---- | M] (Ralink Technology Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\rt2500usb.sys -- (bkn50USB)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar =
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comca...id=cgps05072012
IE - HKCU\..\SearchScopes,DefaultScope = {DBCB7A22-F181-4533-A07B-0C7B7972B360}
IE - HKCU\..\SearchScopes\{BDFB2637-9D34-4212-AE3B-847B43D5F729}: "URL" = http://search.yahoo....ei=utf-8&fr=ie8
IE - HKCU\..\SearchScopes\{DBCB7A22-F181-4533-A07B-0C7B7972B360}: "URL" = http://www.google.co...age={startPage}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@dymo.com/DymoLabelFramework: C:\Program Files\DYMO\DYMO Label Software\Framework\npDYMOLabelFramework.dll ( Sanford L.P.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.11.2321: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.2.2379: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.1483: C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine,version=1.0: C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine: C:\Documents and Settings\Compaq_Administrator\Application Data\nprhapengine.dll File not found
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)



========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\19.0.1084.46\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\19.0.1084.46\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\19.0.1084.46\gcswf32.dll
CHR - plugin: Shockwave Flash (Disabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\User Data\PepperFlash\11.2.31.144\pepflashplayer.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.260.3 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U26 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Google Update (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: DYMO Label Framework (Enabled) = C:\Program Files\DYMO\DYMO Label Software\Framework\npDYMOLabelFramework.dll
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
CHR - plugin: RealPlayer Version Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
CHR - plugin: RealNetworks Rhapsody Player Engine (Enabled) = C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - Extension: Angry Birds = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\aknpkdffaafgjchaibgeefbgmgeghloj\1.1.2.1_0\

O1 HOSTS File: ([2004/08/10 04:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (hpWebHelper Class) - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll (Hewlett-Packard)
O2 - BHO: (Updater For XFIN_PORTAL) - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files\xfin_portal\auxi\comcastAu.dll File not found
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AlwaysReady Power Message APP] C:\WINDOWS\arpwrmsg.exe (Microsoft)
O4 - HKLM..\Run: [BrStsWnd] C:\Program Files\Brownie\BrstsWnd.exe (brother)
O4 - HKLM..\Run: [CARS] C:\Program Files\ZeeWise\CARS\tray\CARSTray.exe (ZeeWise, Inc.)
O4 - HKLM..\Run: [CARSUpd] C:\Program Files\ZeeWise\CARS\tray\CARSUpd.exe (ZeeWise, Inc.)
O4 - HKLM..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe (Digital Interactive Systems Corporation)
O4 - HKLM..\Run: [DLSService] "C:\Program Files\DYMO\DYMO Label Software\DLSService.exe" File not found
O4 - HKLM..\Run: [ftutil2] C:\WINDOWS\System32\ftutil2.dll (Promise Technology, Inc.)
O4 - HKLM..\Run: [HPBootOp] C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb13.exe (HP)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [nwiz] C:\WINDOWS\System32\nwiz.exe ()
O4 - HKLM..\Run: [PCDrProfiler] File not found
O4 - HKLM..\Run: [Recguard] C:\WINDOWS\SMINST\Recguard.exe ()
O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Dynex Wireless Networking Utility.lnk = C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexWCUI.exe (Dynex)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\MathnasiumScanner.lnk = C:\MathnasiumScanner\MathnasiumScanner.exe (Mathnasium)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Secure Backup and Share Status.lnk = C:\Program Files\SecureBackupShare\ComcastSecureBackupSharestat.exe (Secure Backup and Share)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_26.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm ()
O9 - Extra 'Tools' menuitem : Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm ()
O15 - HKLM\..Trusted Domains: trymedia.com ([]http in Trusted sites)
O15 - HKLM\..Trusted Domains: trymedia.com ([]https in Trusted sites)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} http://www.pcpitstop...p/PCPitStop.CAB (PCPitstop Utility)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1302567181359 (MUWebControl Class)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} http://www.pcpitstop.com/mhLbl.cab (mhLabel Class)
O16 - DPF: {B0DE2DE0-B7B1-438B-8B7F-59CD9C94AD88} https://merchantacco...ncCom2_2006.cab (QBMASSyncCom2_2006.UserControl1)
O16 - DPF: {C9E2242D-DC05-4C54-9483-A5C90653F7BC} https://techinline.n...nt/TIClient.cab (ClientPlugin Object)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {F8A9F96F-8375-4596-BD89-EEAE2781D810} https://merchantacco...MASSyncCom1.cab (QBMASSyncCom1.UserControl1)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1 10.1.10.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{74CF2394-63A5-459F-8034-A8E3094C484A}: DhcpNameServer = 192.168.2.1 10.1.10.1
O18 - Protocol\Handler\intu-help-qb3 {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2005/08/30 21:02:02 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2001/07/27 08:07:38 | 000,000,000 | --S- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2004/04/30 00:01:14 | 000,000,053 | --S- | M] () - D:\Autorun.inf -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2012/05/17 15:38:28 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2012/05/16 18:45:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Malwarebytes
[2012/05/16 18:45:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/05/16 18:45:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2012/05/16 18:45:20 | 000,022,344 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2012/05/16 18:45:20 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2012/05/16 18:44:55 | 010,063,000 | ---- | C] (Malwarebytes Corporation ) -- C:\Documents and Settings\Compaq_Administrator\Desktop\mbam-setup-1.61.0.1400.exe
[2012/05/14 15:04:40 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/05/13 15:46:17 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Desktop\RK_Quarantine
[2012/05/13 13:17:07 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2012/05/09 16:31:56 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\DYMO
[2012/05/09 15:11:09 | 004,731,392 | ---- | C] (AVAST Software) -- C:\Documents and Settings\Compaq_Administrator\Desktop\aswMBR.exe
[2012/05/08 15:06:37 | 000,595,456 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
[2012/05/07 18:38:40 | 000,237,072 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\MpSigStub.exe
[2012/05/07 18:24:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
[2012/05/07 17:51:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\IsolatedStorage
[2012/05/07 17:51:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\ID Vault
[2012/05/07 17:50:59 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\ID Vault
[2012/05/07 17:50:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\CallingID
[2012/05/07 17:50:12 | 000,000,000 | ---D | C] -- C:\Program Files\Constant Guard Protection Suite
[2012/05/07 17:49:37 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\White Sky, Inc
[2012/05/07 15:22:33 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\NPE

========== Files - Modified Within 30 Days ==========

[2012/05/17 17:16:08 | 000,001,038 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-258675014-2370698230-1832949376-1007UA.job
[2012/05/17 15:34:13 | 000,000,248 | ---- | M] () -- C:\WINDOWS\System\hpsysdrv.dat
[2012/05/17 15:31:38 | 000,000,461 | ---- | M] () -- C:\WINDOWS\Brownie.ini
[2012/05/17 15:31:34 | 000,043,531 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2012/05/17 15:31:32 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/05/17 15:31:10 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/05/17 15:16:00 | 000,000,986 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-258675014-2370698230-1832949376-1007Core.job
[2012/05/16 18:45:21 | 000,000,792 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/05/16 18:44:55 | 010,063,000 | ---- | M] (Malwarebytes Corporation ) -- C:\Documents and Settings\Compaq_Administrator\Desktop\mbam-setup-1.61.0.1400.exe
[2012/05/16 18:44:00 | 000,000,800 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Microsoft Office Outlook.lnk
[2012/05/16 18:43:58 | 000,446,614 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/05/16 18:43:58 | 000,073,590 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2012/05/16 18:23:54 | 005,721,904 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\BitDefender_Uninstall_Tool.exe
[2012/05/16 15:19:27 | 000,002,401 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\Google Chrome.lnk
[2012/05/14 17:07:47 | 000,006,428 | ---- | M] () -- C:\WINDOWS\ComcastSecureBackupShare.blk
[2012/05/14 17:07:47 | 000,001,350 | ---- | M] () -- C:\WINDOWS\ComcastSecureBackupShare.flt
[2012/05/13 15:45:39 | 001,420,288 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\RogueKiller.exe
[2012/05/13 15:35:34 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2012/05/13 13:41:05 | 000,326,704 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2012/05/13 13:26:45 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2012/05/09 15:20:09 | 000,000,512 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\MBR.dat
[2012/05/09 15:11:25 | 004,731,392 | ---- | M] (AVAST Software) -- C:\Documents and Settings\Compaq_Administrator\Desktop\aswMBR.exe
[2012/05/08 16:04:59 | 000,000,426 | ---- | M] () -- C:\WINDOWS\BRWMARK.INI
[2012/05/08 15:06:47 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
[2012/05/07 18:07:38 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat

========== Files Created - No Company Name ==========

[2012/05/16 18:45:21 | 000,000,792 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/05/16 18:23:50 | 005,721,904 | ---- | C] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\BitDefender_Uninstall_Tool.exe
[2012/05/13 15:45:28 | 001,420,288 | ---- | C] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\RogueKiller.exe
[2012/05/13 13:28:31 | 001,206,368 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2012/05/09 15:20:09 | 000,000,512 | ---- | C] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\MBR.dat
[2012/05/07 18:35:47 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
[2012/05/07 18:07:38 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/02/16 15:58:58 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2011/05/18 15:01:14 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/05/18 14:56:12 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2010/06/02 15:14:57 | 000,022,892 | ---- | C] () -- C:\WINDOWS\HL-3040CN.INI
[2010/06/02 15:11:27 | 000,000,050 | ---- | C] () -- C:\WINDOWS\System32\BRADC08A.DAT
[2010/05/25 17:20:43 | 001,777,664 | ---- | C] () -- C:\WINDOWS\System32\zhp1600r.dll
[2010/05/25 17:20:43 | 000,749,568 | ---- | C] () -- C:\WINDOWS\System32\agi1600.dll
[2010/05/25 17:20:43 | 000,299,008 | ---- | C] () -- C:\WINDOWS\System32\zhhp1600.exe

========== LOP Check ==========

[2007/01/14 21:39:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\COMMON FILES
[2006/08/25 20:44:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Digital Interactive Systems Corporation
[2011/08/15 14:42:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\DYMO
[2012/05/07 17:51:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\IsolatedStorage
[2010/04/27 18:04:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2012/02/28 15:58:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 11
[2012/05/07 17:49:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\White Sky, Inc
[2007/11/02 14:20:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2012/02/28 15:47:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ZeeWise
[2012/05/07 17:50:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\CallingID
[2012/05/07 18:07:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\ID Vault
[2012/05/07 18:24:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
[2007/09/23 13:46:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Leadertech
[2008/07/23 15:29:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\net.dacons.mail.it
[2007/01/14 20:57:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\OfficeUpdate12
[2007/07/12 14:37:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\WinBatch

========== Purity Check ==========



< End of report >
  • 0

#21
godawgs

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Hi commanderk,

OTL did it's job and the entries didn't come back.

ESET should have produced a log. Please look in the C:\Program Files\ESET folder for a file named log.txt and post it in your next reply.

The log looks good. Security Check shows that you haven't put Norton back on the system yet and the Windows firewall is turned off. You need to take care of this ASAP. No antivirus and no firewall leaves your system wide open to another infection. If you install and set the Norton firewall up when you install the Norton antivirus do not turn the Windows firewall on.

If you aren't going to use the Norton firewall, turn the Windows firewall on.

I know it's been a long road but we are almost done. It is important that you stay with me through the cleanup as we have used a lot of tools and they need to be removed.

You also have a couple of programs that are known for security vulnerabilities that are out of date and we need to attend to those.

Post the ESET log (if you can find one), let me know about the antivirus and firewall and tell me if there any other issues and we'll take it from there.
  • 0

#22
commanderk

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I can't find the ESET log. I'm not sure what happened to it. I put Norton back and it seems happy. There don't seem to be other issues at this time.
  • 0

#23
godawgs

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Hi commanderk,

I'm glad Norton is happy. You didn't say if you installed the Norton firewall (probably because I didn't ask). But if you did, be sure that the Windows firewall is turned off. Also, if you are running the Norton firewall and a program that you want to access the internet has problems connecting, check the firewall settings to see if the program has permission to access the internet.

I want you to update some programs. Then I am going to clean up the tools we've used and post some suggestions for keeping your computer more secure.


Step-1.

Posted Image UPDATE JAVA

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older versions of Java components and update:

  • Please download JavaRa to your desktop from one of the links below:

    Link 1
    Link 2
  • Unzip JavaRa to its own folder on the desktop.
  • Double click the JavaRa.exe file to run it, pick the language of your choice and click Select.
  • Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
  • Download and install the latest Java Runtime Environment (JRE) version for your computer.
  • The latest Java version is JRE SE 7u4


Step-2.

Update Adobe Reader

Earlier versions of Adobe Reader have known security flaws so it is recommended that you update your copy.
  • Go to Start > Control Panel > Add/Remove Programs
  • Remove ALL instances of Adobe Reader
  • Re-boot your computer as required.
  • Once ALL versions of Adobe Reader have been uninstalled, download the latest version of Adobe Reader from Here.
  • Click the Download Now button to download Adobe Reader and follow the directions.
  • Double click the install_readerXX_en_aih.exe file to run it. (The X's are the version of Adobe Reader.
  • Vista / 7 usesr may need to right click the file and click Run as Administrator to run it. Accept any UAC prompts.
  • During the installation if you are asked to install the McAfee Security Scan Plus, make sure the box next to Yes, install McAfee Security Scan Plus-optional does not have a check mark in it.
Alternative Option: After uninstalling Adobe Reader, you could try installing Foxit Reader from HERE. Foxit Reader is a much smaller program. It has fewer add-ons therefore loads more quickly.




OK! Well done. :thumbsup: Here is the best part of the process! The mullygrubs are gone! That's a technical term for your log(s) appear to be clean! If you have no further issues with your computer, please proceed with the housekeeping procedures outlined below.
The first thing we need to do is to remove all the tools that we have used. This is so that should you ever be re-infected, you will download updated versions.


OTL Cleanup
1. Please copy all of the text in the code box below. To do this, highlight everything inside the code box , right click and click Copy.
  • :OTL
    
    [2012/05/07 18:24:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
    [2012/05/07 18:24:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
    
    :COMMANDS
    
    [EMPTYTEMP]
    [CLEARALLRESTOREPOINTS]
    
  • Please re-open Posted Image on your desktop.
  • Place the mouse pointer inside the Posted Image textbox, right click and click Paste. This will put the above script inside the textbox.
  • Click the Posted Image button.
  • Let the program run unhindered. When finished click the OK button and close the log that appears.
  • NOTE: I do not need to review the log produced.
  • OTL may ask to reboot the machine. Please do so if asked.
2. Please re-open Posted Image on your desktop.
  • Be sure all other programs are closed as this step will require a reboot.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.
The above process will flush all old System Restore points and create a new clean one. It will also remove most/all of the tools used and logs created during the cleanup process. After it is finished, OTL will remove itself. This is so that if you are ever infected again you will download the most current copy of the tool.


Program uninstalls


1. Please click the Start Orb, click Control Panel. Under the Programs heading click Uninstall a program
2. In the list of programs installed, locate the following program(s):

ESET Online Scan>

3. (Vista/7 users: right click the program and click Uninstall
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs.(Only do this if you uninstalled the program)

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) in red(if present):

C:\Program Files\ESET

2. Close Windows Explorer.


Delete the following from Desktop, if present:
  • aswMBR.exe
  • MBR.dat
  • 1.0.3.00.exe
  • RogueKiller.exe
  • all RKReport.txt files
  • Norton_Removal_Tool.exe
  • BitDefender_Uninstall_Tool.exe
  • mbam-setup-1.61.0.1400.exe
  • mbam-clean.exe
  • SecurityCheck.exe
  • Checkup.txt
  • JavaRa.zip
  • The JavaRA folder
Delete any other .bat, .log, .reg, .txt, and any other files created during this process, and left on the desktop and empty the Recycle Bin.





Preventing Re-Infection


Below, I have included a number of recommendations for how to protect your computer against future malware infections.

:Keep Windows Updated:-Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically.
.
Vista and Windows 7 Users:
1. Click Start> All Programs, from the list find Windows Update and click it.

:Turn On Automatic Updates:

Vista and Windows 7
1. Click Start> Control Panel. Click Security. Under Windows Update, Click Turn automatic on or off.
2. On the next page, under Important Updates, Click the Drop down arrow on the right side of the box and Click Install Updates Automatically(recommended).
If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your task bar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

: Keep Java Updated :
  • Click the Start button
  • Click Control Panel
  • Double Click Java - Looks like a coffee cup. You may have to switch to Classical View on the upper left of the Control Panel to see it.
  • Click the Update tab
  • Click Update Now
  • Allow any updates to be downloaded and installed
: Keep Adobe Reader Updated :
  • Open Adobe Reader
  • Click Help on the menu at the top
  • Click Check for Updates
  • Allow any updates to be downloaded and installed
NOTE: Whether you use Adobe Reader, Acrobat or Foxit Reader to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Click Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. Click OK Close program. It's the same for Foxit Reader except Preferences is under the Tools menu, and you uncheck Enable Javascript Actions.

:Web Browsers:

:Make your Internet Explorer more secure:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
5. Change the Download signed ActiveX controls to "Prompt"
6. Change the Download unsigned ActiveX controls to "Disable"
7. Change the Initialise and script ActiveX controls not marked as safe to "Disable"
8. Change the Installation of desktop items to "Prompt"
9. Change the Launching programs and files in an IFRAME to "Prompt"
10. When all these settings have been made, click on the OK button.
11. If it prompts you as to whether or not you want to save the settings, click the Yes button.
12. Next press the Apply button and then the OK to exit the Internet Properties page.

:Alternate Browsers:

Using an alternative web browser can help protect your PC from infections which exploit security holes within Internet Explorer. They can also be quicker to load pages and offer more tools and features such as Firefox's huge addon list.
Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has a great built-in pop up blocker. If you are interested, Click Here To Download Firefox

If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
  • NoScript - for blocking ads and other potential website attacks
  • WebOfTrust - a safe surfing tool for your browser. Traffic-light rating symbols show which websites you can trust when you search, shop and surf on the Web.
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

Preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running a full scan at least once a month. Run Quick Scans at least once a week. Download the Free versions. And update the definitions before running scans.

========Anti Spyware========
  • Malwarebytes-Free Version- a powerful tool to search for and eliminate malware found on your computer.
  • SUPERAntiSpyware Free Edition-another scanning tool to find and eliminate malware.
  • SpywareBlaster-to help prevent spyware from installing in the first place. A tutorial can be found here.
  • SpywareGuard-to catch and block spyware before it can execute. A tutorial can be found here.
  • WinPatrol - will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. Help file and tutorial can be found here.


It's a good idea to clear out all your temp files every now and again. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.

========TEMP File Cleaners========
  • TFC by OldTimer-A very powerful cleaning program for 32 and 64 bit OS. Note: You may have this already as part of the fixes you have run.
  • CleanUP-Click the Download CleanUP! link. There is also a Learn how to use CleanUP! link on this page.

:BACKUPS:
  • Keep a backup of your important files.-Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT-(Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

:Keep Installed Programs Up to Date:

Secunia Software Inspector-It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities.

Finally, please read How did I Get Infected in the First Place(by Mr. Tony Klein and dvk01)


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Four Days, If Anything Comes Up - Just Come Back And Let Me Know


godawgs
  • 0

#24
commanderk

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Thanks for your help. My problems seem to be solved.
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#25
godawgs

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You are more than welcome. :geek: If you ever have any other problems (computer related), just give us a shout and we'll see what we can do.

Keep Safe on the Net!

:wave:
godawgs
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#26
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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