[Marieukxx]

I'll do that when I get it back on the net in a minute

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Loading the router on now then will do what you said and copy here

[Marieukxx]

Loading the router on now then will do what you said and copy here

[Marieukxx]

timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

[rshaffer61]

OK it looks like you did a second install of XP and not a replacement of the existing. Please do the following.



Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.


Attach it to your next reply

[Marieukxx]

oh no how did this happen!!! I don't have paint!! What shall I do?

Have I messed things up?

[rshaffer61]

Paint should be part of the OS itself.
Go to Start and then to All Programs. Click on Accessories and you should see paint in there.

[Marieukxx]

I do have paint hold on and I'll do it now

[Marieukxx]

Not sure if it worked

[Marieukxx]

can't seem to attach it I browse click on it and click attach file but nothing

[rshaffer61]

Did you save the file as a jpeg because anything other then that ti will be to big or a unsupported file type.

[Marieukxx]

yes saved as jpeg
Can I email it to you?

[Marieukxx]

maybe I did it wrong I clicked to save to desktop and named it JPEG

[rshaffer61]

Naming it jpeg isn't the answer. You seem to be missing this part of the instructions.

Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop

[Marieukxx]

sorry doing it again. I'm stressed to the max and have had it with this thing lol. Thank you for helping me

[rshaffer61]

Calm down I know it is stressful but we will get it resolved.