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No internet access, software/hardware not recognised... [Closed]


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#31
Nedklaw

Nedklaw

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  • Malware Removal
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Hi. :)
It looks like we are going to have to do a repair install on the system. The repair install won't delete your data, installed programs, personal information, or settings. It just repairs the operating system!

I would still suggest backing up your data just in case something goes wrong. There are some suggestions here on how you can backup your data.

The page here gives you some more information about a repair install and instructions on how to do one.

Let me know how you get on! :thumbsup:
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#32
Crouchy

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Thank you. I will give this a go as soon as I get the opportunity!
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#33
Nedklaw

Nedklaw

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Hi. :)
Have you had the opportunity to follow my instructions yet?
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#34
Crouchy

Crouchy

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Hello! I haven't been able to try yet as I've had a busy week. I will have time this week though so I'll get back to you soon. Thanks!
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#35
Nedklaw

Nedklaw

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Hi. :)
Have you performed the Repair Install yet?
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#36
Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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