Internet keeps dropping/ disconnecting
#1
Posted 05 June 2012 - 03:57 PM
#2
Posted 06 June 2012 - 01:51 AM
This sounds very much like it's a problem that you can't fix. If all the lights on the ubee modem go off, then either the ubee modem is broken, or it's power supply is broken. And if the connecting stays unstable after the modem gets replaced I would advise calling Comcast and have them look at the connection.
Regards,
Olrik
Regards,
Olrik
#3
Posted 06 June 2012 - 11:27 AM
they already have and told us to write down the time when it drops and after just 2 days we already have one whole sheet filled front and back! its just been a bad experience with Comcast.
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