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Please help with redirect virus [Closed]


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#1
ChristineBin

ChristineBin

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  • 56 posts
Please help me get rid of this redirect virus. It redirect to another search. I am using a laptop windows 7 professional. I have experienced problems in google chrome and firefox google. I did a scan on malewarbytes and removed one virus. But the redirect virus is still there.

I really appreciate your time. You guys are amazing!

Here is my OTL scanAttached File  OTL.Txt   51.91KB   27 downloads


OTL logfile created on: 6/8/2012 11:52:55 AM - Run 1
OTL by OldTimer - Version 3.2.47.0 Folder = C:\Users\Jerome\Downloads
64bit- Professional (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.93 Gb Total Physical Memory | 0.95 Gb Available Physical Memory | 49.24% Memory free
3.87 Gb Paging File | 2.54 Gb Available in Paging File | 65.80% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 220.40 Gb Total Space | 167.59 Gb Free Space | 76.04% Space Free | Partition Type: NTFS
Drive D: | 12.29 Gb Total Space | 12.20 Gb Free Space | 99.27% Space Free | Partition Type: NTFS

Computer Name: COMPAQ_LAPTOP | User Name: Jerome | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/06/08 11:52:21 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Users\Jerome\Downloads\OTL.exe
PRC - [2012/05/24 14:39:22 | 027,112,840 | ---- | M] (Dropbox, Inc.) -- C:\Users\Jerome\AppData\Roaming\Dropbox\bin\Dropbox.exe
PRC - [2012/05/14 11:23:34 | 000,924,600 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2012/04/04 15:56:40 | 000,654,408 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2012/04/04 15:56:38 | 000,462,408 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2012/04/04 01:53:50 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/08/25 18:53:00 | 000,013,672 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe


========== Modules (No Company Name) ==========

MOD - [2012/06/06 17:09:37 | 000,157,696 | ---- | M] () -- C:\Users\Jerome\AppData\Local\Apps\Adobe\mmvyrzxq.dll
MOD - [2012/05/14 11:23:34 | 001,952,696 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2011/11/16 17:12:02 | 008,527,008 | ---- | M] () -- C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
MOD - [2011/03/17 00:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/10/20 15:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 21:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV - [2012/05/14 11:23:34 | 000,129,976 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2012/04/04 15:56:40 | 000,654,408 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2012/04/04 01:53:50 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2011/08/25 18:53:00 | 000,013,672 | ---- | M] (Intuit Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe -- (IntuitUpdateServiceV4)
SRV - [2011/07/06 16:32:58 | 000,147,336 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\ramaint.exe -- (LMIMaint)
SRV - [2011/07/06 16:32:52 | 000,375,176 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe -- (LMIGuardianSvc)
SRV - [2011/01/11 19:04:04 | 000,407,424 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe -- (LogMeIn)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/04/04 15:56:40 | 000,024,904 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/03/01 02:54:38 | 000,022,896 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/07/06 16:33:18 | 000,087,456 | ---- | M] (LogMeIn, Inc.) [File_System | Disabled | Stopped] -- C:\Windows\SysNative\LMIRfsClientNP.dll -- (LMIRfsClientNP)
DRV:64bit: - [2011/05/10 08:06:08 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/01/11 19:04:04 | 000,072,216 | ---- | M] (LogMeIn, Inc.) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\LMIRfsDriver.sys -- (LMIRfsDriver)
DRV:64bit: - [2011/01/11 19:04:00 | 000,011,552 | ---- | M] (LogMeIn, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\lmimirr.sys -- (lmimirr)
DRV:64bit: - [2009/09/22 05:47:14 | 001,484,800 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/07/13 21:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 21:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:37:05 | 006,108,416 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/06/10 16:35:42 | 000,187,392 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2011/01/11 19:04:04 | 000,015,928 | ---- | M] (LogMeIn, Inc.) [Kernel | Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\rainfo.sys -- (LMIInfo)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 68 CB C9 82 53 60 CC 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7ADFA_en
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..network.proxy.no_proxies_on: "*.local"
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 12.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/05/14 11:23:34 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 12.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2011/11/09 16:09:42 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jerome\AppData\Roaming\Mozilla\Extensions
[2012/06/06 17:09:37 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jerome\AppData\Roaming\Mozilla\Firefox\Profiles\9kofsfhn.default\extensions
[2012/02/19 18:00:30 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[1832/11/29 00:37:17 | 000,004,813 | ---- | M] () (No name found) -- C:\USERS\JEROME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\9KOFSFHN.DEFAULT\EXTENSIONS\[email protected]
[2012/05/14 11:23:34 | 000,097,208 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2012/02/19 18:00:26 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2012/02/19 18:00:26 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\19.0.1084.52\gcswf32.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\19.0.1084.52\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\19.0.1084.52\pdf.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\Jerome\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\Jerome\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: Gmail = C:\Users\Jerome\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin File not found
O4 - HKLM..\Run: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - HKCU..\Run: [Adobe] C:\Users\Jerome\AppData\Local\Apps\Adobe\mmvyrzxq.dll ()
O4 - Startup: C:\Users\Jerome\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk = C:\Users\Jerome\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html File not found
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://healthweb.st...SetupClient.cab (JuniperSetupClientControl Class)
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logme...trl.cab?lmi=722 (Performance Viewer Activex Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{B39AA2B1-C4FD-46BA-A733-2AB93968B565}: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/06/08 08:41:28 | 000,000,000 | ---D | C] -- C:\Users\Jerome\AppData\Roaming\Malwarebytes
[2012/06/08 08:41:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/06/08 08:41:24 | 000,024,904 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2012/06/08 08:41:24 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2012/06/08 08:41:24 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012/06/08 08:29:28 | 000,000,000 | ---D | C] -- C:\Users\Jerome\AppData\Local\ElevatedDiagnostics
[2012/05/14 11:23:37 | 000,000,000 | ---D | C] -- C:\ProgramData\Mozilla
[2012/05/14 11:23:36 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Maintenance Service

========== Files - Modified Within 30 Days ==========

[2012/06/08 11:23:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/06/08 09:43:43 | 000,013,456 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/06/08 09:43:43 | 000,013,456 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/06/08 08:52:35 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/06/08 08:51:47 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/06/08 08:51:43 | 1556,500,480 | -HS- | M] () -- C:\hiberfil.sys
[2012/06/08 08:41:25 | 000,001,109 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/06/07 21:29:45 | 000,001,055 | ---- | M] () -- C:\Users\Jerome\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
[2012/06/07 21:29:32 | 000,001,025 | ---- | M] () -- C:\Users\Jerome\Desktop\Dropbox.lnk
[2012/05/31 17:54:47 | 000,081,537 | ---- | M] () -- C:\Users\Jerome\Desktop\melissa and Chris.jpg
[2012/05/31 17:32:46 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/05/31 17:32:46 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/05/31 17:32:46 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/05/24 07:57:20 | 000,002,340 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/05/18 08:07:11 | 004,986,072 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2012/06/08 08:41:25 | 000,001,109 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/05/31 17:54:44 | 000,081,537 | ---- | C] () -- C:\Users\Jerome\Desktop\melissa and Chris.jpg
[2012/05/31 17:34:47 | 002,320,386 | ---- | C] () -- C:\Users\Jerome\Desktop\casey 004.jpg
[2012/02/21 12:25:19 | 000,000,469 | ---- | C] () -- C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc
[2011/01/11 18:05:18 | 000,008,592 | ---- | C] () -- C:\Windows\SysWow64\ractrlkeyhook.dll

========== LOP Check ==========

[2011/10/20 21:03:02 | 000,000,000 | ---D | M] -- C:\Users\Jerome\AppData\Roaming\AbeBooks
[2011/11/27 21:29:00 | 000,000,000 | ---D | M] -- C:\Users\Jerome\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2012/06/08 08:52:48 | 000,000,000 | ---D | M] -- C:\Users\Jerome\AppData\Roaming\Dropbox
[2011/09/09 09:40:21 | 000,000,000 | ---D | M] -- C:\Users\Jerome\AppData\Roaming\Juniper Networks
[2009/07/14 01:08:49 | 000,025,196 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
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#2
Essexboy

Essexboy

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Hi there on completion of this run could you check for redirects and let me know the result

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL
Posted Image

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
    O4 - HKCU..\Run: [Adobe] C:\Users\Jerome\AppData\Local\Apps\Adobe\mmvyrzxq.dll ()

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

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#3
ChristineBin

ChristineBin

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All processes killed
========== OTL ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\Adobe not found.
File C:\Users\Jerome\AppData\Local\Apps\Adobe\mmvyrzxq.dll not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Jerome\Downloads\cmd.bat deleted successfully.
C:\Users\Jerome\Downloads\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jerome
->Temp folder emptied: 42120782 bytes
->Temporary Internet Files folder emptied: 1047904427 bytes
->Java cache emptied: 32763 bytes
->FireFox cache emptied: 49635407 bytes
->Google Chrome cache emptied: 82967083 bytes
->Flash cache emptied: 56943 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 94688143 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 46356671 bytes
RecycleBin emptied: 1573708946 bytes

Total Files Cleaned = 2,801.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.47.0 log created on 06102012_141934

Files\Folders moved on Reboot...
C:\Users\Jerome\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...
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#4
Essexboy

Essexboy

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Are the redirects still apparent ?
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#5
Essexboy

Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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