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Help needed with S.M.A.R.T Virus removal. [Solved]


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#16
Crockski

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Hello again Essexboy, i have a problem creating a restore point now, when i open the System Protection tab a window opens with an unexpected error, stating that the volume shadow copy service used by system restore is not working, view event log (0x81000202)
Everything else seems fine.....
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#17
Essexboy

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Ah repair time. First we will confirm that the services are set correctly

Services related to System Restore are:

- Volume shadow copy

- Multimedia Class Scheduler

- Remote Procedure Call (RPC)

- DCOM Server Process Launcher

- Plug and Play.


Follow the instructions below and set all of the above services to Automatic.

a. Click the Start button, and in the search box type in: Services.
b. Press 'Enter' to open Services window.
c Find related services that are listed above, and check the Status (started) and Startup Type (automatic).
d. Double click the service to change the status to started and set startup type to Automatic.
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#18
Crockski

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Done that mate, first two were disabled :rolleyes:
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#19
Crockski

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Restore point created.......thanks Essexboy, you're a diamond geezer :cheers:
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#20
Essexboy

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No problem... All should be OK now, as the cleanup steps check out most of the system
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#21
Crockski

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Ok mate, thanks again.....
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#22
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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