Internet not showing up
Posted 09 June 2012 - 10:43 AM
Posted 09 June 2012 - 11:29 AM
Can you please get me the following logs from the computer in question.If this is a vista or windows 7 machine please right click the programs below and run as admin.
Please Download FarbarServiceScanner and run it on the computer with the issue.
Make sure the following options are checked:
Security Center/Action Center
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.
Please download Download MinitoolBox and run it.
Checkmark following boxes:
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and post the result.
Edit: You will need to transfer the files over to the computer in question via cd/dvd or usb device then transfer the logs here the using the same method.
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