[LeanneD]

I have a HP Pavilion G6 Laptop, about 6 months old. Recently the sound has become extremely distorted. I use iTunes and the sound seems to be fine but as soon as I open up an internet page, the sound becomes tinny and distorted. The laptop also becomes quite slow, jumpy and jittery.
the same is with any videos that I try to play, they skip and jump and the sound is extremely distorted.
I have ran anti-virus programs and they have come back as 100% clean. I have cleared the laptop of all unnecessary junk and ran clean-up programs. I've also updated all software. I've looked on many different forums on the internet and followed advice given to other users with a similar problem. Nothing has worked so far. Any help would be greatly appreciated. Thankyou

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Welcome to Geeks to Go

There are numerous reports of similar problems on that computer - or at least on versions of the g6 although you do not say which one.

1. Try a set of external speakers

2. Please list ALL you have tried

I've looked on many different forums on the internet and followed advice given to other users with a similar problem

3. Here is one such report

http://h30434.www3.h...-t/td-p/1527575
and a simple search for hp pavilion g6 sound probems will show you just how many there are
Try the fourth post on this link
http://h30434.www3.h...ms/td-p/1160875


4.. We could try other possible solutions, when you tell me what you have already tried, but, my strong advice is to return to seller under what I presume is still a warrantry/service agreement.

[Macboatmaster]

Welcome to Geeks to Go

There are numerous reports of similar problems on that computer - or at least on versions of the g6 although you do not say which one.

1. Try a set of external speakers

2. Please list ALL you have tried

I've looked on many different forums on the internet and followed advice given to other users with a similar problem

3. Here is one such report

http://h30434.www3.h...-t/td-p/1527575
and a simple search for hp pavilion g6 sound probems will show you just how many there are
Try the fourth post on this link
http://h30434.www3.h...ms/td-p/1160875


4.. We could try other possible solutions, when you tell me what you have already tried, but, my strong advice is to return to seller under what I presume is still a warrantry/service agreement.

[Macboatmaster]

LeanneD

I wondered if you made any progress on this problem