Please help with removing Trojan Horse and Malware [Solved]
Posted 27 June 2012 - 05:41 AM
Posted 27 June 2012 - 06:23 AM
The threats identified by avast were in the quarantine of OTL and FRST so no worries there
Bonjour and some other programs that monitor internet traffic, like Comodo firewall / Avast, may malfunction after the final fix as we've reset the winsock catalog. If you get problems with any of these, just re-install them
Congratulations! Your logs are clean! Now that you are clean, please follow these precautions in order to keep safe:
Over the course of the fix you've used a variety of special tools to help with the cleaning process - none of these are of any use to you now that you're clean, and it's best not to have them hanging around on your computer.
Uninstall ComboFix from your computer:
- Click on Start > Run
- Type Combofix /Uninstall in the run box and click Ok. Note the space between the x and the /u, it needs to be there.
- Under the Custom Scans/Fixes box at the bottom, paste in the following
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Open OTL for the last time and hit the cleanup button. It will remove all the programs we have used plus itself.
Note: If you are using Firefox I would suggest the use of these add-ons:
- NoScript - for blocking ads and other potential website attacks.
- McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.
Automatic Updates for Windows
- Click Start.
- Select Settings and then Control Panel.
- Select Automatic Updates.
- Click Automatic (recommended)
- Choose a day and a time when you know the computer will be on and connected to the internet.
- Click Apply then OK.
Additional security programs - For additional security, the use of these tools is important:
- Malwarebytes Anti-Malware. - Update the free version and scan with it often. It is an excellent scanning tool to have on your side.
- The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. This little program packs a powerful punch as it block ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial
- Go here and click Do I have Java
- It will check your current version and then offer to update to the latest version, if there are any.
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Keep a backup of your important files to prevent future data loss.
Happy safe computing !!
Posted 27 June 2012 - 06:06 PM
I will definitely come back if I have any problems and will spread the word about this site, once again thank you for your time and instructions and good luck in life .
Posted 27 June 2012 - 06:17 PM
Edited by Kandi_smoove, 27 June 2012 - 07:29 PM.
Posted 27 June 2012 - 06:18 PM
Edited by Kandi_smoove, 27 June 2012 - 07:00 PM.
Posted 28 June 2012 - 04:32 AM
Hmm that's strange... Updating these programs shouldn't cause a problem What did you do before this started? Also, are all the programs lagging or just some of them?
I am actually having a pretty bad problem with the computer lagging and freezing a lot now I updated avast java and downloaded MVPS Hosts file and it runs fine at times but lags ridiculously and freezes which it never did before the fix. programs will also start up and then just say the program is not responding or Microsoft windows is not responding any suggestions? thank you.
We'll need to run this scan to make sure that nothing appeared and also look at the logs to see which programs crash:
OTL Custom Scan
- Download OTL to your Desktop
- Double click on the icon to run it.
- Make sure all other windows are closed and to let it run uninterrupted.
- When the window appears, underneath Output at the top, make sure Stadard output is selected.
- Select Scan all users
- Under Extra Registry select Use Safelist
- Check the boxes beside LOP Check and Purity Check.
- Click the button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open OTL.Txt and Extras.txt in Notepad windows.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files and post them with your next reply.
- Please download the Event Viewer Tool by Vino Rosso and save it to your Desktop
- Right-click VEW.exe and Run AS Administrator
- Under 'Select log to query', select:
- Under 'Select type to list', select:
- Then use the 'Number of events' as follows:
- Click the radio button for 'Number of events'
- Type 20 in the 1 to 20 box
- Then click the Run button.
- Notepad will open with the output log.
- Please post the Output log in your next reply then repeat but select Application.
Posted 28 June 2012 - 05:33 AM
Posted 28 June 2012 - 05:43 AM
Additionally, did you try disabling the antivirus to see if it runs better? Try and tell me
Posted 28 June 2012 - 06:04 AM
Posted 28 June 2012 - 06:10 AM
Posted 28 June 2012 - 06:25 AM
Posted 28 June 2012 - 06:39 AM
Posted 28 June 2012 - 06:50 AM
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