This topic is locked
My computer has Avira antivirus installed and I run updates and a scan everyday. About ten minutes ago it kept flashing up saying that it had found the TR/Agent.ae.86 virus and whether I wanted to quarantine it, which I did. It then told me to re-start my computer, which I did.
Now when it loads up it saya that the Avira Realtime protection is stopped and I can't start it again (it just takes me to the help section if I click on it) and also that I have Windows Security Alerts that automatic update is turned off (which I can't start again)
Help would be very much appreciated. I have posted the OTL Log below:
OTL logfile created on: 21/06/2012 11:02:12 - Run 1
OTL by OldTimer - Version 3.2.50.0 Folder = C:\Documents and Settings\Administrator\Desktop\Virus Removal
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
1.93 Gb Total Physical Memory | 1.39 Gb Available Physical Memory | 72.17% Memory free
3.78 Gb Paging File | 3.33 Gb Available in Paging File | 88.19% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.88 Gb Total Space | 207.72 Gb Free Space | 89.20% Space Free | Partition Type: NTFS
Computer Name: NRCOMP | User Name: Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2012/06/21 10:42:58 | 000,596,992 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Administrator\Desktop\Virus Removal\OTL.exe
PRC - [2012/06/21 10:21:22 | 003,905,408 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
PRC - [2012/05/08 09:15:07 | 000,348,624 | ---- | M] (Avira Operations GmbH & Co. KG) -- C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
PRC - [2012/05/08 09:15:07 | 000,110,032 | ---- | M] (Avira Operations GmbH & Co. KG) -- C:\Program Files\Avira\AntiVir Desktop\avguard.exe
PRC - [2012/05/08 09:15:07 | 000,086,224 | ---- | M] (Avira Operations GmbH & Co. KG) -- C:\Program Files\Avira\AntiVir Desktop\sched.exe
PRC - [2011/11/14 12:02:04 | 000,435,672 | ---- | M] (TomTom) -- C:\Program Files\MyTomTom 3\MyTomTomSA.exe
PRC - [2011/08/12 00:38:07 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SASCore.exe
PRC - [2009/03/10 23:18:14 | 000,934,792 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\WgaTray.exe
PRC - [2008/08/01 09:47:20 | 000,053,248 | ---- | M] (HP) -- C:\Program Files\HP\ToolboxFX\bin\HPTLBXFX.exe
PRC - [2008/07/19 11:40:58 | 002,054,680 | ---- | M] (Intel Corporation) -- C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
PRC - [2008/07/19 11:40:54 | 000,773,144 | ---- | M] (Intel Corporation) -- C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
PRC - [2008/07/19 11:40:52 | 000,174,616 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\AMT\LMS.exe
PRC - [2008/04/14 01:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/04/07 16:10:52 | 000,576,024 | ---- | M] (PDF Complete Inc) -- C:\Program Files\PDF Complete\pdfsvc.exe
PRC - [2007/11/28 02:42:14 | 000,185,896 | ---- | M] (ActivIdentity) -- C:\Program Files\ActivIdentity\ActivClient\accoca.exe
PRC - [2007/11/28 02:42:12 | 000,093,736 | ---- | M] (ActivIdentity) -- C:\Program Files\ActivIdentity\ActivClient\acevents.exe
PRC - [2007/11/28 02:40:42 | 000,298,536 | ---- | M] (ActivIdentity) -- C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
PRC - [2007/01/04 19:48:52 | 000,112,152 | R--- | M] (InterVideo) -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
PRC - [2003/11/20 20:01:08 | 000,525,824 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
========== Modules (No Company Name) ==========
MOD - [2012/06/14 09:25:07 | 012,433,920 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\01abbadafaf265d9f4ac9bbb247acb98\System.Windows.Forms.ni.dll
MOD - [2012/06/14 09:24:58 | 001,592,320 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Drawing\d86f2038209a4cf0d0f5b30f6375c9b2\System.Drawing.ni.dll
MOD - [2012/06/14 09:24:56 | 001,801,216 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Deployment\7a53d68ad544f8e9edfdbd5a90a48fd3\System.Deployment.ni.dll
MOD - [2012/05/14 10:07:58 | 000,998,400 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Management\9080c8e8e7b6dfb502c1328673d636f8\System.Management.ni.dll
MOD - [2012/05/14 09:08:54 | 000,771,584 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\92d58f840f549f9bd880783d43db7e3c\System.Runtime.Remoting.ni.dll
MOD - [2012/05/14 09:08:23 | 000,311,296 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Runtime.Seri#\a644ec04e18202b60f9d828bc207972b\System.Runtime.Serialization.Formatters.Soap.ni.dll
MOD - [2012/05/14 09:07:48 | 005,450,752 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Xml\3bba1b8b0b5ef0be238b011cc7a0575e\System.Xml.ni.dll
MOD - [2012/05/14 09:07:43 | 000,971,264 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Configuration\3d5b7368bde0f65aa15d9f46b498cc89\System.Configuration.ni.dll
MOD - [2012/05/14 09:07:40 | 007,953,408 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\e4b5afc4da43b1c576f9322f9f2e1bfe\System.ni.dll
MOD - [2012/05/14 09:07:31 | 011,492,352 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\e337c89bc9f81b69d7237aa70e935900\mscorlib.ni.dll
MOD - [2012/05/08 09:15:07 | 000,398,288 | ---- | M] () -- C:\Program Files\Avira\AntiVir Desktop\sqlite3.dll
MOD - [2011/11/14 12:02:08 | 000,202,712 | ---- | M] () -- C:\Program Files\MyTomTom 3\TomTomSupporterProxy.dll
MOD - [2011/11/14 12:02:06 | 000,063,960 | ---- | M] () -- C:\Program Files\MyTomTom 3\TomTomSupporterBase.dll
MOD - [2011/11/14 12:01:52 | 007,964,160 | ---- | M] () -- C:\Program Files\MyTomTom 3\QtGui4.dll
MOD - [2011/11/14 12:01:52 | 002,648,064 | ---- | M] () -- C:\Program Files\MyTomTom 3\QtXmlPatterns4.dll
MOD - [2011/11/14 12:01:52 | 002,302,464 | ---- | M] () -- C:\Program Files\MyTomTom 3\QtCore4.dll
MOD - [2011/11/14 12:01:52 | 000,980,480 | ---- | M] () -- C:\Program Files\MyTomTom 3\QtNetwork4.dll
MOD - [2011/11/14 12:01:52 | 000,357,888 | ---- | M] () -- C:\Program Files\MyTomTom 3\QtXml4.dll
MOD - [2011/03/17 00:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/10/20 15:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
MOD - [2008/08/01 09:47:02 | 000,102,400 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\HPFaxUtilities.dll
MOD - [2008/08/01 09:47:00 | 000,552,960 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\Alerts.dll
MOD - [2008/08/01 09:46:36 | 000,593,920 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\HPAppTools.dll
MOD - [2008/08/01 09:46:30 | 000,126,976 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\HPToolkit.dll
MOD - [2008/08/01 09:46:30 | 000,069,632 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\AppConstants.dll
MOD - [2008/08/01 09:46:30 | 000,040,960 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\Enumeration.dll
MOD - [2008/08/01 09:46:28 | 000,016,384 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\HPStreamsInterface.dll
MOD - [2008/08/01 09:46:26 | 000,069,632 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\HPTools.dll
MOD - [2008/07/31 14:37:06 | 000,086,016 | ---- | M] () -- C:\Program Files\HP\ToolboxFX\bin\NativeUtils.dll
MOD - [2007/11/28 02:41:06 | 000,114,688 | ---- | M] () -- C:\WINDOWS\system32\aicext.dll
MOD - [2007/08/14 14:59:54 | 006,365,184 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\QtGui4.dll
MOD - [2007/07/12 14:55:52 | 000,131,072 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll
MOD - [2007/07/12 14:55:28 | 001,581,056 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\QtCore4.dll
========== Win32 Services (SafeList) ==========
SRV - File not found [Auto | Stopped] -- C:\WINDOWS\Installer\{E2372732-9C10-DE05-ABA7-D4C88B895BCD}\syshost.exe /service -- (syshost32)
SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - [2012/05/08 09:15:07 | 000,110,032 | ---- | M] (Avira Operations GmbH & Co. KG) [Auto | Stopped] -- C:\Program Files\Avira\AntiVir Desktop\avguard.exe -- (AntiVirService)
SRV - [2012/05/08 09:15:07 | 000,086,224 | ---- | M] (Avira Operations GmbH & Co. KG) [Auto | Running] -- C:\Program Files\Avira\AntiVir Desktop\sched.exe -- (AntiVirSchedulerService)
SRV - [2011/08/12 00:38:07 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore.exe -- (!SASCORE)
SRV - [2011/06/12 11:15:00 | 031,125,880 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft Office\Office14\GROOVE.EXE -- (Microsoft SharePoint Workspace Audit Service)
SRV - [2008/07/19 11:40:58 | 002,054,680 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe -- (UNS) Intel®
SRV - [2008/07/19 11:40:52 | 000,174,616 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\AMT\LMS.exe -- (LMS) Intel®
SRV - [2008/04/08 18:12:50 | 001,112,560 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe -- (RoxMediaDB10)
SRV - [2008/04/07 16:10:52 | 000,576,024 | ---- | M] (PDF Complete Inc) [Auto | Running] -- C:\Program Files\PDF Complete\pdfsvc.exe -- (pdfcDispatcher)
SRV - [2007/11/28 02:42:14 | 000,185,896 | ---- | M] (ActivIdentity) [Auto | Running] -- C:\Program Files\ActivIdentity\ActivClient\accoca.exe -- (accoca)
SRV - [2007/01/04 19:48:52 | 000,112,152 | R--- | M] (InterVideo) [Auto | Running] -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe -- (IviRegMgr)
========== Driver Services (SafeList) ==========
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2012/05/08 09:15:07 | 000,137,928 | ---- | M] (Avira GmbH) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avipbb.sys -- (avipbb)
DRV - [2012/05/08 09:15:07 | 000,083,392 | ---- | M] (Avira GmbH) [File_System | Auto | Stopped] -- C:\WINDOWS\system32\drivers\avgntflt.sys -- (avgntflt)
DRV - [2011/10/19 17:56:50 | 000,036,000 | ---- | M] (Avira GmbH) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avkmgr.sys -- (avkmgr)
DRV - [2011/07/22 17:27:02 | 000,012,880 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys -- (SASDIFSV)
DRV - [2011/07/12 22:55:22 | 000,067,664 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS -- (SASKUTIL)
DRV - [2010/06/17 16:14:27 | 000,028,520 | ---- | M] (Avira GmbH) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\ssmdrv.sys -- (ssmdrv)
DRV - [2008/07/19 11:40:46 | 000,040,832 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HECI.sys -- (HECI) Intel®
DRV - [2008/06/05 12:58:18 | 000,144,480 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\e1k5132.sys -- (e1kexpress) Intel®
DRV - [2008/05/24 01:54:38 | 000,030,816 | ---- | M] (Intel Corporation ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\iqvw32.sys -- (NAL)
DRV - [2008/03/28 11:14:02 | 000,024,064 | ---- | M] (Sonic Focus, Inc) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\sfaudio.sys -- (SFAUDIO)
DRV - [2007/12/18 10:46:34 | 000,044,800 | ---- | M] (Infineon Technologies AG) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ifxtpm.sys -- (IFXTPM)
DRV - [2004/08/04 01:29:50 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wVchNTxx.sys -- (iAimFP4)
DRV - [2004/08/04 01:29:48 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wSiINTxx.sys -- (iAimFP3)
DRV - [2004/08/04 01:29:46 | 000,025,471 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wATV10nt.sys -- (iAimTV5)
DRV - [2004/08/04 01:29:46 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wCh7xxNT.sys -- (iAimTV4)
DRV - [2004/08/04 01:29:46 | 000,022,271 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wATV06nt.sys -- (iAimTV6)
DRV - [2004/08/04 01:29:44 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wATV04nt.sys -- (iAimTV3)
DRV - [2004/08/04 01:29:44 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wATV02NT.sys -- (iAimTV1)
DRV - [2004/08/04 01:29:42 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wATV01nt.sys -- (iAimTV0)
DRV - [2004/08/04 01:29:42 | 000,011,871 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wADV09NT.sys -- (iAimFP7)
DRV - [2004/08/04 01:29:40 | 000,011,807 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wADV07nt.sys -- (iAimFP5)
DRV - [2004/08/04 01:29:40 | 000,011,295 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wADV08NT.sys -- (iAimFP6)
DRV - [2004/08/04 01:29:38 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\i81xnt5.sys -- (i81x)
DRV - [2004/08/04 01:29:38 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wADV01nt.sys -- (iAimFP0)
DRV - [2004/08/04 01:29:38 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wADV02NT.sys -- (iAimFP1)
DRV - [2004/08/04 01:29:38 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\wADV05NT.sys -- (iAimFP2)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\..\SearchScopes,DefaultScope = {D4D58EDE-06B9-48AC-BA74-C6927E571AF4}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{D4D58EDE-06B9-48AC-BA74-C6927E571AF4}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{F981DF2B-2701-4506-9C0A-4E9B6C1F727A}: "URL" = http://slirsredirect...hpcmdtie7-en-gb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
IE - HKCU\..\SearchScopes,DefaultScope = {D4D58EDE-06B9-48AC-BA74-C6927E571AF4}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{D4D58EDE-06B9-48AC-BA74-C6927E571AF4}: "URL" = http://www.google.co...GGHP_en-GBGB438
IE - HKCU\..\SearchScopes\{F981DF2B-2701-4506-9C0A-4E9B6C1F727A}: "URL" = http://slirsredirect...hpcmdtie7-en-gb
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
========== FireFox ==========
FF - user.js - File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\WINDOWS\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
[2011/07/07 14:21:56 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Administrator\Application Data\Mozilla\Extensions
[2011/07/07 14:22:01 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\nmbn4uc1.default\extensions
[2011/07/07 14:22:01 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\nmbn4uc1.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/07/07 14:22:00 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\nmbn4uc1.default\extensions\staged-xpis
O1 HOSTS File: ([2011/11/22 10:35:43 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O2 - BHO: (AOL Toolbar BHO) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll (AOL LLC)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll (Google Inc.)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (AOL Toolbar) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll (AOL LLC)
O3 - HKCU\..\Toolbar\WebBrowser: (AOL Toolbar) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll (AOL LLC)
O4 - HKLM..\Run: [accrdsub] C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe (ActivIdentity)
O4 - HKLM..\Run: [avgnt] C:\Program Files\Avira\AntiVir Desktop\avgnt.exe (Avira Operations GmbH & Co. KG)
O4 - HKLM..\Run: [BCSSync] C:\Program Files\Microsoft Office\Office14\BCSSync.exe (Microsoft Corporation)
O4 - HKLM..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe (PDF Complete Inc)
O4 - HKLM..\Run: [picon] C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe (Intel Corporation)
O4 - HKLM..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [ToolBoxFX] C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe (HP)
O4 - HKLM..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe (InterVideo Inc.)
O4 - HKCU..\Run: [MyTomTomSA.exe] C:\Program Files\MyTomTom 3\MyTomTomSA.exe (TomTom)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE (SUPERAntiSpyware.com)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe (InterVideo Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-GB\local\search.html ()
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Plugin Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://www.update.mi...b?1260466450515 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1271949628296 (MUWebControl Class)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 208.67.222.222 195.97.231.31
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3375EADC-D658-4213-A3A1-15C68035A72B}: DhcpNameServer = 208.67.222.222 195.97.231.31
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{8435D69D-C618-4C62-8C0C-6BD45B3DF1F6}: DhcpNameServer = 192.168.10.254
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - (C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL) - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL (SUPERAntiSpyware.com)
O20 - Winlogon\Notify\ackpbsc: DllName - (C:\WINDOWS\system32\ackpbsc.dll) - C:\WINDOWS\system32\ackpbsc.dll (ActivIdentity)
O20 - Winlogon\Notify\acunlock: DllName - (C:\Program Files\ActivIdentity\ActivClient\acunlock.dll) - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll (ActivIdentity)
O24 - Desktop WallPaper: C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
========== Files/Folders - Created Within 30 Days ==========
========== Files - Modified Within 30 Days ==========
[2012/06/21 11:02:26 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/06/21 11:00:40 | 000,000,896 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2012/06/21 11:00:40 | 000,000,236 | ---- | M] () -- C:\WINDOWS\tasks\OGALogon.job
[2012/06/21 11:00:28 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/06/21 11:00:27 | 2073,288,704 | -HS- | M] () -- C:\hiberfil.sys
[2012/06/21 10:56:00 | 000,000,900 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2012/06/21 10:29:23 | 000,000,784 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/06/21 10:08:03 | 000,065,408 | ---- | M] () -- C:\WINDOWS\System32\drivers\5cb9c23ab71a924a.sys
[2012/06/21 09:50:43 | 000,001,772 | ---- | M] () -- C:\Documents and Settings\Administrator\My Documents\Default.rdp
[2012/06/14 11:23:28 | 000,375,264 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2012/06/14 09:24:09 | 000,466,160 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/06/14 09:24:09 | 000,079,920 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2012/06/14 09:20:41 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
========== Files Created - No Company Name ==========
[2012/06/21 10:08:03 | 000,065,408 | ---- | C] () -- C:\WINDOWS\System32\drivers\5cb9c23ab71a924a.sys
[2012/02/16 10:15:49 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2011/11/21 16:22:01 | 000,183,183 | ---- | C] () -- C:\WINDOWS\hppins11.dat.temp
[2011/11/21 16:22:01 | 000,006,091 | ---- | C] () -- C:\WINDOWS\hppmdl11.dat.temp
[2011/07/11 12:23:08 | 000,000,608 | -HS- | C] () -- C:\WINDOWS\System32\winzvprt5.sys
[2011/07/11 12:20:48 | 000,015,104 | ---- | C] () -- C:\WINDOWS\System32\drivers\usbscan.sys
[2011/07/11 12:19:36 | 000,000,665 | R--- | C] () -- C:\WINDOWS\System32\hppapr11.dat
[2011/07/11 12:19:25 | 000,000,177 | ---- | C] () -- C:\WINDOWS\System32\AddPort.ini
[2011/07/11 12:19:07 | 000,000,717 | ---- | C] () -- C:\WINDOWS\hpntwksetup.ini
[2011/07/11 12:17:34 | 000,032,128 | ---- | C] () -- C:\WINDOWS\System32\drivers\usbccgp.sys
[2011/07/11 12:17:25 | 000,025,856 | ---- | C] () -- C:\WINDOWS\System32\drivers\usbprint.sys
[2011/07/11 12:15:01 | 000,174,128 | ---- | C] () -- C:\WINDOWS\hppins11.dat
[2011/07/11 12:15:01 | 000,006,091 | ---- | C] () -- C:\WINDOWS\hppmdl11.dat
[2011/07/07 14:21:54 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
========== LOP Check ==========
[2009/06/23 10:40:13 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\InterVideo
[2012/04/12 15:29:16 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\Windows Desktop Search
[2011/11/15 12:04:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Hitman Pro
[2011/11/15 13:51:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\INFECTED
[2011/11/15 13:16:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\LOGFILES
[2011/11/15 13:16:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\REPORTS
[2009/03/26 16:41:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Uninstall
[2012/06/21 11:00:40 | 000,000,236 | ---- | M] () -- C:\WINDOWS\Tasks\OGALogon.job
========== Purity Check ==========
< End of report >
And here is the Extras Log:
OTL Extras logfile created on: 21/06/2012 11:02:12 - Run 1
OTL by OldTimer - Version 3.2.50.0 Folder = C:\Documents and Settings\Administrator\Desktop\Virus Removal
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
1.93 Gb Total Physical Memory | 1.39 Gb Available Physical Memory | 72.17% Memory free
3.78 Gb Paging File | 3.33 Gb Available in Paging File | 88.19% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.88 Gb Total Space | 207.72 Gb Free Space | 89.20% Space Free | Partition Type: NTFS
Computer Name: NRCOMP | User Name: Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office14\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office14\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 1
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe" = C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe:*:Enabled:Managed Services Agent
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\HP\HP Color LaserJet CM1312 MFP Series\hppfaxnc2.exe" = C:\Program Files\HP\HP Color LaserJet CM1312 MFP Series\hppfaxnc2.exe:*:Enabled:HP Networked Printer Installer -- (Hewlett-Packard Co.)
"C:\Program Files\Microsoft Office\Office14\GROOVE.EXE" = C:\Program Files\Microsoft Office\Office14\GROOVE.EXE:*:Enabled:Microsoft SharePoint Workspace -- (Microsoft Corporation)
"C:\Program Files\Microsoft Office\Office14\ONENOTE.EXE" = C:\Program Files\Microsoft Office\Office14\ONENOTE.EXE:*:Enabled:Microsoft OneNote -- (Microsoft Corporation)
"C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{0E7DBD52-B097-4F2B-A7C7-F105B0D20FDB}" = LightScribe System Software 1.14.17.1
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{22E4CA5B-3829-4C61-9A9C-E4729C96C133}" = hppscanCM1312
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216029FF}" = Java™ 6 Update 29
"{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update
"{30A2A953-DEB1-466A-B660-F4399C7C6B9D}" = Roxio MyDVD
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36FDBE6E-6684-462b-AE98-9A39A1B200CC}" = HPProductAssistant
"{3865D924-89FD-4D9B-A276-5938A397FFC4}" = hppFaxUtilityCM1312
"{4412F224-3849-4461-A3E9-DEEF8D252790}" = Visual Studio C++ 10.0 Runtime
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{4D106AEC-ED45-4F6E-BD99-C88C8E75857F}" = hppManualsCM1312
"{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}" = DeviceDiscovery
"{537BF16E-7412-448C-95D8-846E85A1D817}" = Roxio Creator Business
"{545C0721-295B-498B-B306-FBAFE01FC319}" = hppSendFaxCM1312
"{583EDB12-4CEA-48B5-A7BA-88069DD47BA2}" = hppQFolderCM1312
"{5ACE69F0-A3E8-44eb-88C1-0A841E700180}" = TrayApp
"{5D97A4A7-C274-4B63-86D9-07A33435F505}" = InterVideo DVD Check
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{679EC478-3FF9-4987-B2FF-C2C2B27532A2}" = DocProc
"{687FEF8A-8597-40b4-832C-297EA3F35817}" = BufferChm
"{69333A04-5134-40A5-A055-9166A7AA1EC8}" =
"{6D70B0D8-63D0-4D88-A0DF-97818C4595B1}" = hppCLJCM1312
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{75DEC63E-92C6-403C-ABDF-8AEFEC61C704}" = hppFaxDrvCM1312
"{766D1E50-816B-417A-B8F7-3BC0B4A1913D}" = hppPQVideoCM1312
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{80533B67-C407-485D-8B5D-63BB8ED9D878}" = Scan
"{8A6BB58D-82A9-4FC7-B65F-A4EA87A4C138}" = Microsoft Online Services Sign-in Assistant
"{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Sonic CinePlayer Decoder Pack
"{8EEDB90E-6ABC-42bb-AD4C-39DEE05E3EEA}" = HP Color LaserJet CM1312 MFP Series 3.1
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 14
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSSUB_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSSUB_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2010
"{90140000-0044-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2010
"{90140000-00BA-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.PROPLUSSUB_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0120-0409-0000-0000000FF1CE}" = Microsoft Office Office Subscription (English) 2010
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91140000-011D-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus Subscription 2010
"{91140000-011D-0000-0000-0000000FF1CE}_Office14.PROPLUSSUB_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD
"{995F2783-8311-49BF-833E-DB659774B4F6}" = hppFonts
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A5AB9D5E-52E2-440e-A3ED-9512E253C81A}" = SolutionCenter
"{A651EC5E-A4FB-4AA6-B542-3F7ECB08D119}" = hppScanToCM1312
"{A80FA752-C491-4ED9-ABF0-4278563160B2}" = 32 Bit HP CIO Components Installer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}" = HP Help and Support
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC194855-F7AC-4D04-B4C9-07BA46FCB697}" = ActivClient 6.1 x86
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{B95350D0-DA64-468E-9DD0-308C78409538}" = hppTLBXFXCM1312
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCB9B81A-167F-4832-B305-D2A0430840B3}" = WebReg
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D142FE39-3386-4d82-9AD3-36D4A92AC3C2}" = DocMgr
"{D2E0F0CC-6BE0-490b-B08B-9267083E34C9}" = MarketResearch
"{D99A8E3A-AE5A-4692-8B19-6F16D454E240}" = Destination Component
"{DDD076BF-C5C3-468C-AA1B-F9A7E47446FE}" = Intel® Network Connections 13.1.33.0
"{E92BCB17-FD2B-4AE3-882D-7C91B382AA66}" = hpzTLBXFX
"{EC877639-07AB-495C-BFD1-D63AF9140810}" = Roxio Activation Module
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator Business v10
"{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F18DB86D-BC16-4E01-BCCE-63F62B931D82}" = InterVideo Register Manager
"{F7F7FE98-9D77-449B-A4EB-6F527AD1CCB4}" = hppusgCM1312
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"AOL Toolbar" = AOL Toolbar 5.0
"Avira AntiVir Desktop" = Avira Free Antivirus
"HDMI" = Intel® Graphics Media Accelerator Driver
"HECI" = Intel® Management Engine Interface
"HP Document Manager" = HP Document Manager 1.0
"HP Imaging Device Functions" = HP Imaging Device Functions 10.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 10.0
"HPExtendedCapabilities" = HP Customer Participation Program 10.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400
"MESOL" = Intel® Active Management Technology
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MyTomTom" = MyTomTom 3.1.0.530
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Office14.PROPLUSSUB" = Microsoft Office Professional Plus 2010
"PDF Complete" = PDF Complete
"Shop for HP Supplies" = Shop for HP Supplies
"WIC" = Windows Imaging Component
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows XP Service Pack" = Windows XP Service Pack 3
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0
========== Last 20 Event Log Errors ==========
[ Application Events ]
Error - 18/06/2012 04:08:43 | Computer Name = NRCOMP | Source = Application Error | ID = 1000
Description = Faulting application jusched.exe, version 2.0.6.1, faulting module
user32.dll, version 5.1.2600.5512, fault address 0x000187f1.
Error - 19/06/2012 05:49:55 | Computer Name = NRCOMP | Source = Application Error | ID = 1000
Description = Faulting application jusched.exe, version 2.0.6.1, faulting module
user32.dll, version 5.1.2600.5512, fault address 0x000187f1.
Error - 19/06/2012 12:20:09 | Computer Name = NRCOMP | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 8.0.6001.18702, faulting
module shockwave 3d asset.x32, version 11.6.3.633, fault address 0x000e8b5f.
Error - 20/06/2012 04:21:35 | Computer Name = NRCOMP | Source = Application Error | ID = 1000
Description = Faulting application jusched.exe, version 2.0.6.1, faulting module
user32.dll, version 5.1.2600.5512, fault address 0x000187f1.
Error - 21/06/2012 04:27:46 | Computer Name = NRCOMP | Source = Application Error | ID = 1000
Description = Faulting application jusched.exe, version 2.0.6.1, faulting module
user32.dll, version 5.1.2600.5512, fault address 0x000187f1.
Error - 21/06/2012 05:16:34 | Computer Name = NRCOMP | Source = Avira Antivirus | ID = 4122
Description = Unable to load file AVGDLL_Init(avgntflt). Returned error code: 0xffffffff
Error - 21/06/2012 05:18:25 | Computer Name = NRCOMP | Source = Avira Antivirus | ID = 4122
Description = Unable to load file AVGDLL_Init(avgntflt). Returned error code: 0xffffffff
Error - 21/06/2012 05:21:32 | Computer Name = NRCOMP | Source = Application Error | ID = 1000
Description = Faulting application jusched.exe, version 2.0.6.1, faulting module
user32.dll, version 5.1.2600.5512, fault address 0x000187f1.
Error - 21/06/2012 06:00:46 | Computer Name = NRCOMP | Source = Avira Antivirus | ID = 4122
Description = Unable to load file AVGDLL_Init(avgntflt). Returned error code: 0xffffffff
Error - 21/06/2012 06:05:44 | Computer Name = NRCOMP | Source = Application Error | ID = 1000
Description = Faulting application jusched.exe, version 2.0.6.1, faulting module
user32.dll, version 5.1.2600.5512, fault address 0x000187f1.
[ System Events ]
Error - 21/06/2012 05:18:16 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ssmdrv
Error - 21/06/2012 05:18:34 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7024
Description = The Avira Realtime Protection service terminated with service-specific
error 307 (0x133).
Error - 21/06/2012 05:28:17 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7000
Description = The MBAMSwissArmy service failed to start due to the following error:
%%31
Error - 21/06/2012 05:29:31 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7000
Description = The MBAMSwissArmy service failed to start due to the following error:
%%31
Error - 21/06/2012 05:29:46 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7000
Description = The MBAMSwissArmy service failed to start due to the following error:
%%31
Error - 21/06/2012 05:29:56 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7000
Description = The MBAMSwissArmy service failed to start due to the following error:
%%31
Error - 21/06/2012 06:00:46 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7000
Description = The avgntflt service failed to start due to the following error: %%31
Error - 21/06/2012 06:01:04 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7024
Description = The Avira Realtime Protection service terminated with service-specific
error 307 (0x133).
Error - 21/06/2012 06:02:25 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.
Error - 21/06/2012 06:02:25 | Computer Name = NRCOMP | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ssmdrv
< End of report >
Thanks for your help in advance!
Nick
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