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graphics card / monitor problems

Started by _raph_ , Jun 04 2005 09:20 AM

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#1
_raph_

Posted 04 June 2005 - 09:20 AM

New Member

Member
1 posts

well...as i said...whenever im just doing normal things like surfing the net or using messinger, my monitor goes blank for like 2 seconds and then goes back to normal
i suspect that thers a problem with my graphics card or its drivers.......another thing is that my computer just freeZes and restarts randomly.... :tazz:

...this is a brand new computer....HELP please

#2
austin_o

Posted 05 June 2005 - 07:16 AM

Retired Staff

Retired Staff
2,089 posts

Hi Raph, welcome to Geeks to Go. What kind of video card? Do you have the current driver for it?

You can try this as a POSSIBLE fix. You can get the latest driver from the video card manufacturer's web page. Download the driver. Then go to http://www.drivercleaner.net/ and download driver cleaner (it is free). Then go to add/remove programs, remove the current video driver. Then boot into safe mode, run driver cleaner TWICE, each time deleting all that it finds. Then reboot and install the new driver.

It could be other things causing this. You can go to the event viewer and look for red x corresponding to the latest crash event. Go to start, my computer, right click manage, event viewer. Right click on the red x event, properties and view the details. You can also send a report to M$ and view their knowledge base for possible causes and corrective action. This will give a direction for you to go. :tazz: