[mkau]

I'm making this thread for a friend since he has no access to a computer due to his not working (I'm just the intermediary here).
My friend had his computer's PSU die on him earlier today; he replaced it with a Thermaltake TR2 430 (he bought it locally from Best Buy, and they apparently don't have the best selection ever), and though the computer posts and has no other noticeable issues, the graphics (whether via his GTS 450, the stock 8500GT, or the on-board graphics) do not appear to be working.

The computer is a Gateway GM5626 desktop running Windows 7 Ultimate.

Edited by mkau, 01 July 2012 - 10:18 PM.

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Hi mkau

Any error beeps when the computer is powered up?
Have both the main power (20 or 24 pin) and the 12V ATX power supply (4 or 8 pin) connections to the MB confirmed as being securely connected?

Has your friend tried another screen and/or an alternative video lead?
Check the condition of the video cable, this includes damage to the cable itself or the end connectors, look for bent pins and when reconnecting them make sure they are secure, finger tighten only.

If the above checks out ok then I suggest checking the Ram, I will explain how to do this if and when required.

The Gateway GM5626 http://support.gatew...14735Rsp2.shtml

NB: If the previous PSU went pop it make have taken other components with it but hopefully not.

[phillpower2]

Hi mkau

Any error beeps when the computer is powered up?
Have both the main power (20 or 24 pin) and the 12V ATX power supply (4 or 8 pin) connections to the MB confirmed as being securely connected?

Has your friend tried another screen and/or an alternative video lead?
Check the condition of the video cable, this includes damage to the cable itself or the end connectors, look for bent pins and when reconnecting them make sure they are secure, finger tighten only.

If the above checks out ok then I suggest checking the Ram, I will explain how to do this if and when required.

The Gateway GM5626 http://support.gatew...14735Rsp2.shtml

NB: If the previous PSU went pop it make have taken other components with it but hopefully not.

[mkau]

Hi mkau

Any error beeps when the computer is powered up?
Have both the main power (20 or 24 pin) and the 12V ATX power supply (4 or 8 pin) connections to the MB confirmed as being securely connected?

Has your friend tried another screen and/or an alternative video lead?
Check the condition of the video cable, this includes damage to the cable itself or the end connectors, look for bent pins and when reconnecting them make sure they are secure, finger tighten only.

If the above checks out ok then I suggest checking the Ram, I will explain how to do this if and when required.

The Gateway GM5626 http://support.gatew...14735Rsp2.shtml

NB: If the previous PSU went pop it make have taken other components with it but hopefully not.

Error beeps: I'll ask him. I'm not in the same state as him, so I can't access the computer myself.
He's tried more than one screen and multiple video cards so that crosses those off.
I was thinking the PSU might have taken the northbridge down, since he can't use PCI-E or on board graphics.

[phillpower2]

Ok we will wait on an update regarding any possible error beep/s.

[mkau]

Ok we will wait on an update regarding any possible error beep/s.

He said there were none. Outside of the graphics not working, the computer seems to be booting fine.

[phillpower2]

Sorry but can you check with your friend that until this issue happened they heard a normal POST beep each time.

Remove all but the stick of Ram in slot one, reassemble and then power up the computer and see if there is any change, repeat the process with the same Ram stick in each memory slot on the MB, write down the results, repeat the procedure with the other Ram and memory slots until every combination has been checked and the results recorded.

Outside of the graphics not working, the computer seems to be booting fine.

Sorry but without a display there is no way of knowing this.

[mkau]

He says he's just going to build a new one, so I guess there's nothing else to do. Thanks for the help, though

[phillpower2]

You are welcome