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Got help with one laptop here, now want help with other laptop! [S

Started by Tracey Lowndes , Jul 02 2012 12:16 PM

  • This topic is locked This topic is locked

#16
Tracey Lowndes
Posted 20 July 2012 - 10:19 AM

Tracey Lowndes

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OK, I've run the fix and done the Quick Scan.

Here is the OTL.txt log (again, no Extras log):

OTL logfile created on: 20/07/2012 17:08:47 - Run 3
OTL by OldTimer - Version 3.2.54.0 Folder = C:\Users\Tracey Lowndes\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

7.91 Gb Total Physical Memory | 6.13 Gb Available Physical Memory | 77.50% Memory free
15.81 Gb Paging File | 13.92 Gb Available in Paging File | 88.01% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 698.63 Gb Total Space | 650.62 Gb Free Space | 93.13% Space Free | Partition Type: NTFS
Drive E: | 931.41 Gb Total Space | 931.29 Gb Free Space | 99.99% Space Free | Partition Type: NTFS

Computer Name: TRACEYLOWNDES | User Name: Tracey Lowndes | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/07/20 16:53:14 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\Tracey Lowndes\Desktop\OTL.exe
PRC - [2012/03/28 00:14:06 | 000,138,232 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\ccsvchst.exe
PRC - [2012/01/18 00:08:54 | 000,247,968 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
PRC - [2011/09/06 15:40:54 | 003,080,192 | ---- | M] () -- C:\Program Files (x86)\Hotkey\Hotkey.exe
PRC - [2011/08/03 12:50:00 | 002,255,464 | R--- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
PRC - [2011/02/15 18:16:46 | 000,033,792 | ---- | M] () -- C:\Program Files (x86)\Hotkey\PowerBiosServer.exe
PRC - [2011/02/01 06:24:42 | 002,656,280 | R--- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2011/02/01 06:24:40 | 000,326,168 | R--- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2010/11/30 03:23:56 | 001,037,672 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrv.exe
PRC - [2010/11/30 03:23:56 | 000,406,888 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrvProxy.exe
PRC - [2010/11/30 03:23:44 | 001,029,480 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrv.exe
PRC - [2010/11/30 03:23:44 | 000,406,888 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrvProxy.exe
PRC - [2010/09/17 18:00:26 | 000,121,456 | ---- | M] (Chicony) -- C:\Program Files (x86)\ChiconyCam\CECAPLF.exe
PRC - [2009/03/05 17:07:20 | 002,260,480 | RHS- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2009/01/26 16:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe


========== Modules (No Company Name) ==========

MOD - [2012/07/11 17:13:03 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\9b2f17fb61b7197f2a04108f5d1a1cc6\System.Management.ni.dll
MOD - [2012/06/29 18:46:31 | 000,212,992 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\69ca4a43ba14b66689715ad62aed70e6\System.ServiceProcess.ni.dll
MOD - [2012/06/29 18:45:58 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\7b7fbe651c6e72f12099a298654c9594\System.Windows.Forms.ni.dll
MOD - [2012/06/29 18:45:54 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\6bb439b3f87736d3248ae27d43e2c0d6\System.Drawing.ni.dll
MOD - [2012/06/29 18:45:52 | 000,025,600 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\2ec98ab0193d64e95b7d09d094deed97\Accessibility.ni.dll
MOD - [2012/06/29 18:45:37 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ce9ff6baf9053ed2ed673d948179195c\System.ni.dll
MOD - [2012/06/29 18:45:24 | 011,492,864 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\acfc1391e45fedd2a359778ea57d914c\mscorlib.ni.dll
MOD - [2011/09/06 15:40:54 | 003,080,192 | ---- | M] () -- C:\Program Files (x86)\Hotkey\Hotkey.exe
MOD - [2009/06/06 15:50:32 | 000,019,968 | ---- | M] () -- C:\Program Files (x86)\Hotkey\Audiodll.dll
MOD - [2006/12/11 03:10:26 | 000,049,152 | ---- | M] () -- C:\Program Files (x86)\Hotkey\AudioControlDLL.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/01/05 13:41:38 | 001,515,792 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiFi\bin\EvtEng.exe -- (EvtEng) Intel®
SRV:64bit: - [2011/01/05 13:28:50 | 000,340,240 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe -- (MyWiFiDHCPDNS)
SRV:64bit: - [2011/01/05 13:26:56 | 000,836,880 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe -- (RegSrvc) Intel®
SRV:64bit: - [2010/09/23 03:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/14 02:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2012/03/28 00:14:06 | 000,138,232 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\ccSvcHst.exe -- (NIS)
SRV - [2012/03/19 23:44:20 | 000,276,248 | ---- | M] (Intel Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe -- (cphs) Intel®
SRV - [2011/08/03 12:50:00 | 002,255,464 | R--- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe -- (nvUpdatusService)
SRV - [2011/02/15 18:16:46 | 000,033,792 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Hotkey\PowerBiosServer.exe -- (PowerBiosServer)
SRV - [2011/02/01 06:24:42 | 002,656,280 | R--- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS) Intel®
SRV - [2011/02/01 06:24:40 | 000,326,168 | R--- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS) Intel®
SRV - [2010/11/30 03:23:56 | 001,037,672 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Utilities 15\Tools\SpeedDisk\SpeedDiskSrv.exe -- (SpeedDiskService)
SRV - [2010/11/30 03:23:44 | 001,029,480 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Utilities 15\Tools\Disk Doctor\DiskDoctorSrv.exe -- (DiskDoctorService)
SRV - [2010/11/21 04:24:51 | 000,397,824 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysWOW64\inetsrv\iisw3adm.dll -- (WAS)
SRV - [2010/11/21 04:24:51 | 000,397,824 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysWOW64\inetsrv\iisw3adm.dll -- (W3SVC)
SRV - [2010/11/21 04:24:51 | 000,061,440 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysWOW64\inetsrv\apphostsvc.dll -- (AppHostSvc)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/03/29 07:28:38 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\symnets.sys -- (SymNetS)
DRV:64bit: - [2012/03/29 07:28:30 | 001,092,728 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\symefa64.sys -- (SymEFA)
DRV:64bit: - [2012/03/29 07:06:25 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\ironx64.sys -- (SymIRON)
DRV:64bit: - [2012/03/29 07:03:27 | 000,737,912 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/03/29 07:03:27 | 000,037,496 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2012/03/19 23:32:04 | 014,745,600 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2012/03/01 07:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/01 20:46:09 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/11/29 23:44:29 | 000,167,048 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\ccsetx64.sys -- (ccSet_NIS)
DRV:64bit: - [2011/08/03 12:50:00 | 000,027,240 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\nvpciflt.sys -- (nvpciflt)
DRV:64bit: - [2011/07/26 03:18:35 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\symds64.sys -- (SymDS)
DRV:64bit: - [2011/06/23 04:26:28 | 000,174,680 | ---- | M] (JMicron Technology Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\jmcr.sys -- (JMCR)
DRV:64bit: - [2011/06/01 09:29:22 | 000,403,016 | ---- | M] (Texas Instruments Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tixhci.sys -- (tixhci)
DRV:64bit: - [2011/06/01 09:29:20 | 000,131,144 | ---- | M] (Texas Instruments Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tihub3.sys -- (tihub3)
DRV:64bit: - [2011/03/11 07:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 07:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/01/14 06:24:56 | 000,132,624 | ---- | M] (JMicron Technology Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\JME.sys -- (JME) JMicron Ethernet Adapter NDIS6.20 Driver (Amd64 Bits)
DRV:64bit: - [2011/01/04 11:29:46 | 008,507,392 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETwNs64.sys -- (NETwNs64) ___ Intel®
DRV:64bit: - [2010/11/30 03:24:02 | 000,191,232 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\SymDSMon.sys -- (SymDSMon)
DRV:64bit: - [2010/11/30 03:24:02 | 000,163,384 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\SymSpeedDisk.sys -- (SYMSpeedDisk)
DRV:64bit: - [2010/11/21 04:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/21 04:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/21 04:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/21 04:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/10/19 09:34:26 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64) Intel®
DRV:64bit: - [2010/10/14 17:28:16 | 000,317,440 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2010/09/23 09:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/09/16 12:14:56 | 001,393,200 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/14 01:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2012/07/20 16:19:21 | 002,068,600 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\VirusDefs\20120719.035\ex64.sys -- (NAVEX15)
DRV - [2012/07/20 16:19:21 | 000,120,440 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\VirusDefs\20120719.035\eng64.sys -- (NAVENG)
DRV - [2012/06/29 18:29:39 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/06/29 18:29:39 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/06/28 16:28:28 | 000,509,088 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\IPSDefs\20120719.002\IDSviA64.sys -- (IDSVia64)
DRV - [2012/06/19 00:03:24 | 001,161,376 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\BASHDefs\20120711.002\BHDrvx64.sys -- (BHDrvx64)
DRV - [2010/11/30 03:24:00 | 000,108,800 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\SymSpeedDisk.sys -- (SYMSpeedDisk)
DRV - [2009/07/14 02:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcspecialist.co.uk/
IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.pcspecialist.co.uk/
IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcspecialist.co.uk/
IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.pcspecialist.co.uk/
IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1001\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1001\..\SearchScopes\{73F0BDC2-E13D-4187-AFA2-10A4C5D22125}: "URL" =
IE - HKU\S-1-5-21-2130641859-143197337-1689207871-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\IPSFFPlgn\ [2012/02/01 20:39:39 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\coFFPlgn\ [2012/07/20 17:01:02 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2012/07/20 16:55:12 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (LastPass Browser Helper Object) - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPBar64.dll (LastPass)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (LastPass Browser Helper Object) - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPBar.dll (LastPass)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (LastPass Toolbar) - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPBar64.dll (LastPass)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (LastPass Toolbar) - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPBar.dll (LastPass)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-2130641859-143197337-1689207871-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKU\S-1-5-21-2130641859-143197337-1689207871-1001\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [CECAPLF] C:\Program Files (x86)\ChiconyCam\CECAPLF.exe (Chicony)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IntelWireless] C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe (Intel® Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-2130641859-143197337-1689207871-1000..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-2130641859-143197337-1689207871-1001..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe File not found
O4 - HKU\S-1-5-21-2130641859-143197337-1689207871-1001..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-21-2130641859-143197337-1689207871-1000..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - Startup: C:\Users\Tracey Lowndes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\PlexRadar.lnk = C:\Program Files (x86)\Plextor\PlexUTILITIES\PlexRadar.exe ()
O4 - Startup: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk = C:\Program Files (x86)\Common Files\lpuninstall.exe (LastPass)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9:64bit: - Extra Button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPBar64.dll (LastPass)
O9:64bit: - Extra 'Tools' menuitem : LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPBar64.dll (LastPass)
O9 - Extra Button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPBar.dll (LastPass)
O9 - Extra 'Tools' menuitem : LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPBar.dll (LastPass)
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://download.micr...heckControl.cab (Windows Genuine Advantage Validation Tool)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{5FD1583D-5C30-4035-9172-CC385383E46E}: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - AppInit_DLLs: (C:\Windows\system32\nvinitx.dll) - C:\Windows\SysNative\nvinitx.dll (NVIDIA Corporation)
O20 - AppInit_DLLs: (C:\Windows\SysWOW64\nvinit.dll) - C:\Windows\SysWOW64\nvinit.dll (NVIDIA Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)


CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2012/07/20 16:55:11 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/07/20 16:53:09 | 000,596,480 | ---- | C] (OldTimer Tools) -- C:\Users\Tracey Lowndes\Desktop\OTL.exe
[2012/01/21 00:23:21 | 013,844,000 | ---- | C] (LastPass) -- C:\Program Files (x86)\Common Files\lpuninstall.exe

========== Files - Modified Within 30 Days ==========

[2012/07/20 17:05:48 | 000,021,872 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/07/20 17:05:48 | 000,021,872 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/07/20 16:58:58 | 000,000,910 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/07/20 16:58:12 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/07/20 16:57:56 | 2073,509,887 | -HS- | M] () -- C:\hiberfil.sys
[2012/07/20 16:55:12 | 000,000,098 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\Hosts
[2012/07/20 16:53:14 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\Tracey Lowndes\Desktop\OTL.exe
[2012/07/20 16:20:18 | 000,000,914 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/07/20 16:15:12 | 000,769,420 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/07/20 16:15:12 | 000,661,202 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/07/20 16:15:12 | 000,119,962 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/07/16 17:16:07 | 000,000,064 | ---- | M] () -- C:\Windows\SysWow64\rp_stats.dat
[2012/07/16 17:16:07 | 000,000,044 | ---- | M] () -- C:\Windows\SysWow64\rp_rules.dat
[2012/07/11 18:24:41 | 000,274,320 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/07/11 18:22:45 | 001,585,110 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1307010.005\Cat.DB
[2012/07/04 17:45:02 | 000,001,750 | ---- | M] () -- C:\Users\Public\Desktop\Browser Choice.lnk
[2012/06/29 18:59:35 | 000,008,942 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1307010.005\VT20120410.034
[2012/06/29 18:07:53 | 000,002,492 | ---- | M] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk

========== Files Created - No Company Name ==========

[2012/07/04 17:45:01 | 000,001,750 | ---- | C] () -- C:\Users\Public\Desktop\Browser Choice.lnk
[2012/03/19 23:31:16 | 000,963,912 | ---- | C] () -- C:\Windows\SysWow64\igkrng600.bin
[2012/03/19 23:31:16 | 000,261,208 | ---- | C] () -- C:\Windows\SysWow64\igfcg600m.bin
[2012/03/19 23:25:58 | 000,058,880 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2012/03/19 22:21:14 | 013,212,672 | ---- | C] () -- C:\Windows\SysWow64\ig4icd32.dll
[2012/01/28 20:49:40 | 000,000,017 | ---- | C] () -- C:\Users\Tracey Lowndes\AppData\Local\resmon.resmoncfg
[2012/01/18 19:00:10 | 000,000,064 | ---- | C] () -- C:\Windows\SysWow64\rp_stats.dat
[2012/01/18 19:00:10 | 000,000,044 | ---- | C] () -- C:\Windows\SysWow64\rp_rules.dat
[2012/01/18 15:23:17 | 000,000,101 | R--- | C] () -- C:\Windows\OEM.ini
[2012/01/18 15:23:17 | 000,000,020 | R--- | C] () -- C:\Windows\Bison.ini
[2011/04/08 16:40:46 | 000,145,804 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng600.bin

========== LOP Check ==========

[2009/07/14 06:08:49 | 000,023,714 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========

< %SYSTEMDRIVE%\*.exe >

< MD5 for: EXPLORER.EXE >
[2011/02/26 06:19:21 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=0FB9C74046656D1579A64660AD67B746 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_ba87e574ddfe652d\explorer.exe
[2011/02/25 07:19:30 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=332FEAB1435662FC6C672E25BEB37BE3 -- C:\Windows\explorer.exe
[2011/02/25 07:19:30 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=332FEAB1435662FC6C672E25BEB37BE3 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_afa79dc39081d0ba\explorer.exe
[2011/02/26 07:14:34 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=3B69712041F3D63605529BD66DC00C48 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_b0333b22a99da332\explorer.exe
[2010/11/21 04:24:25 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=40D777B7A95E00593EB1568C68514493 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17514_none_ba2f56d3c4bcbafb\explorer.exe
[2011/02/25 06:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=8B88EBBB05A0E56B7DCC708498C02B3E -- C:\Windows\SysWOW64\explorer.exe
[2011/02/25 06:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=8B88EBBB05A0E56B7DCC708498C02B3E -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_b9fc4815c4e292b5\explorer.exe
[2010/11/21 04:24:11 | 002,872,320 | ---- | M] (Microsoft Corporation) MD5=AC4C51EB24AA95B77F705AB159189E24 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17514_none_afdaac81905bf900\explorer.exe

< MD5 for: SERVICES >
[2009/06/10 22:00:26 | 000,017,463 | ---- | M] () MD5=D9E1A01B480D961B7CF0509D597A92D6 -- C:\Windows\winsxs\amd64_microsoft-windows-w..nfrastructure-other_31bf3856ad364e35_6.1.7600.16385_none_6079f415110c0210\services

< MD5 for: SERVICES.EXE >
[2009/07/14 02:39:37 | 000,328,704 | ---- | M] (Microsoft Corporation) MD5=24ACB7E5BE595468E3B9AA488B9B4FCB -- C:\Windows\SysNative\services.exe
[2009/07/14 02:39:37 | 000,328,704 | ---- | M] (Microsoft Corporation) MD5=24ACB7E5BE595468E3B9AA488B9B4FCB -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe

< MD5 for: SERVICES.EXE.MUI >
[2010/11/21 08:06:16 | 000,017,408 | ---- | M] (Microsoft Corporation) MD5=6507BF0DC2D1F5F32493C288EAA59277 -- C:\Windows\SysNative\en-US\services.exe.mui
[2010/11/21 08:06:16 | 000,017,408 | ---- | M] (Microsoft Corporation) MD5=6507BF0DC2D1F5F32493C288EAA59277 -- C:\Windows\winsxs\amd64_microsoft-windows-s..ontroller.resources_31bf3856ad364e35_6.1.7600.16385_en-us_c5f238be3fa63468\services.exe.mui

< MD5 for: SERVICES.GOOGLE[1].XML >
[2010/12/11 00:15:24 | 000,000,084 | ---- | M] () MD5=F502E21BE60AA0B9AF7A804031D8CC14 -- C:\Users\Tracey Lowndes\AppData\Local\Microsoft\Internet Explorer\DOMStore\NB9H86NE\services.google[1].xml

< MD5 for: SERVICES.LNK >
[2009/07/14 05:54:05 | 000,001,288 | ---- | M] () MD5=CA0D9F4743DFF86EBAF09D763139E958 -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk
[2009/07/14 05:54:05 | 000,001,288 | ---- | M] () MD5=CA0D9F4743DFF86EBAF09D763139E958 -- C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk

< MD5 for: SERVICES.MOF >
[2009/06/10 21:44:06 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\SysNative\wbem\services.mof
[2009/06/10 21:44:06 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.mof

< MD5 for: SERVICES.MSC >
[2010/11/21 08:06:14 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysNative\en-US\services.msc
[2009/06/10 21:38:36 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysNative\services.msc
[2010/11/21 08:06:17 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysWOW64\en-US\services.msc
[2009/06/10 22:21:09 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysWOW64\services.msc
[2010/11/21 08:06:14 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\amd64_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_003408aa160fce5b\services.msc
[2009/06/10 21:38:36 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.1.7600.16385_none_2b58d44b5f6beb8a\services.msc
[2010/11/21 08:06:17 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a4156d265db25d25\services.msc
[2009/06/10 22:21:09 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-servicessnapin_31bf3856ad364e35_6.1.7600.16385_none_cf3a38c7a70e7a54\services.msc

< MD5 for: SERVICES.PTXML >
[2009/07/13 21:16:17 | 000,001,061 | ---- | M] () MD5=640D7DD61B1CFA6C96F80F68F78CDFA7 -- C:\Windows\SysNative\wdi\perftrack\Services.ptxml
[2009/07/13 21:16:17 | 000,001,061 | ---- | M] () MD5=640D7DD61B1CFA6C96F80F68F78CDFA7 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\Services.ptxml

< MD5 for: SERVICES.SBS >
[2011/03/01 09:58:46 | 000,034,818 | ---- | M] () MD5=62AFD4B2025CE6D4706B36F4C4808F9B -- C:\Program Files (x86)\Spybot - Search & Destroy\Includes\Services.sbs

< MD5 for: SVCHOST.EXE >
[2009/07/14 02:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 -- C:\Windows\SysWOW64\svchost.exe
[2009/07/14 02:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 -- C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_b591afc466a15356\svchost.exe
[2009/07/14 02:39:46 | 000,027,136 | ---- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D -- C:\Windows\SysNative\svchost.exe
[2009/07/14 02:39:46 | 000,027,136 | ---- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D -- C:\Windows\winsxs\amd64_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_11b04b481efec48c\svchost.exe

< MD5 for: USERINIT.EXE >
[2010/11/21 04:23:55 | 000,026,624 | ---- | M] (Microsoft Corporation) MD5=61AC3EFDFACFDD3F0F11DD4FD4044223 -- C:\Windows\SysWOW64\userinit.exe
[2010/11/21 04:23:55 | 000,026,624 | ---- | M] (Microsoft Corporation) MD5=61AC3EFDFACFDD3F0F11DD4FD4044223 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7601.17514_none_de3024012ff21116\userinit.exe
[2010/11/21 04:24:28 | 000,030,720 | ---- | M] (Microsoft Corporation) MD5=BAFE84E637BF7388C96EF48D4D3FDD53 -- C:\Windows\SysNative\userinit.exe
[2010/11/21 04:24:28 | 000,030,720 | ---- | M] (Microsoft Corporation) MD5=BAFE84E637BF7388C96EF48D4D3FDD53 -- C:\Windows\winsxs\amd64_microsoft-windows-userinit_31bf3856ad364e35_6.1.7601.17514_none_3a4ebf84e84f824c\userinit.exe

< MD5 for: WINLOGON.EXE >
[2010/11/21 04:24:29 | 000,390,656 | ---- | M] (Microsoft Corporation) MD5=1151B1BAA6F350B1DB6598E0FEA7C457 -- C:\Windows\SysNative\winlogon.exe
[2010/11/21 04:24:29 | 000,390,656 | ---- | M] (Microsoft Corporation) MD5=1151B1BAA6F350B1DB6598E0FEA7C457 -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7601.17514_none_cde90685eb910636\winlogon.exe

< HKEY_CURRENT_USER\Software\Microsoft\Windows Media\WMSDK\Local\AutoProxyCache /s >

========== Alternate Data Streams ==========

@Alternate Data Stream - 166 bytes -> C:\ProgramData\TEMP:D3A96964

< End of report >
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#17
Essexboy
Posted 20 July 2012 - 11:18 AM

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Looks gone - how is the computer now ?
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#18
Tracey Lowndes
Posted 20 July 2012 - 01:20 PM

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It seems OK.
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#19
Essexboy
Posted 20 July 2012 - 01:45 PM

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Run it for a day or so and if all is well let me know and I will remove the tools
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#20
Tracey Lowndes
Posted 20 July 2012 - 01:59 PM

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OK.
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#21
Tracey Lowndes
Posted 22 July 2012 - 04:15 PM

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OK, I've run it for a while, although not exactly a day, and I think everything is OK, so I think we can get rid of the tools now.
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#22
Essexboy
Posted 23 July 2012 - 07:10 AM

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done


Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.


SPRING CLEAN

To manually create a new Restore Point
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image
Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:
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#23
Essexboy
Posted 25 July 2012 - 07:21 AM

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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#24
Essexboy
Posted 25 July 2012 - 11:39 AM

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User returned
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#25
Tracey Lowndes
Posted 25 July 2012 - 12:34 PM

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OK, I've removed OTL, checked that my hidden files are just that, created a restore point (and deleted infected ones), and downloaded and run Malwarebytes and FileHippo.

Now I'll run IE for a while (but not for 24 hours!), and report back if there are any problems. I may not go on this forum for a few days!
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#26
Essexboy
Posted 25 July 2012 - 01:23 PM

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Ok I will leacve it open for a week or so .. Is that OK
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#27
Tracey Lowndes
Posted 27 July 2012 - 04:30 PM

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OK.
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#28
Tracey Lowndes
Posted 01 August 2012 - 04:48 PM

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Right, I've been trying IE out, and it seems everything's OK.....

......so I think the thread can be closed for good.

Essexboy, thank you for all the help you have given me.

And perhaps I'll be back on these forums for more advice, but hopefully in a different section!
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#29
Essexboy
Posted 02 August 2012 - 06:48 AM

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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