[Fideito]

Hello there

Thanks for taking the time to answer my question: I reviewed the help you had for this problem, that windows XP won´t boot(get the message windows root\system32\hal.dll) and it gives very detailed info on how to fix it, I was wondering if there is another way to fix it, because the cd room isn't working either; just before the PC failed to boot, it couldn´read any cds (data, music, video. Any)

Thanks

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Hi, Fideito. Welcome to GTG. Let's help you out with your computer issue.

You say your CD drive isn't working. Are you sure it also doesn't work when outside of Windows?

Assuming your CD drive really doesn't work, do you have a USB drive available that you could use to boot from? If you do, make sure you move any important files in it to another storage medium as you may have to format the USB drive in order to boot from it.

Awaiting your reply soon.

[Amlak]

Hi, Fideito. Welcome to GTG. Let's help you out with your computer issue.

You say your CD drive isn't working. Are you sure it also doesn't work when outside of Windows?

Assuming your CD drive really doesn't work, do you have a USB drive available that you could use to boot from? If you do, make sure you move any important files in it to another storage medium as you may have to format the USB drive in order to boot from it.

Awaiting your reply soon.