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d610 dell wireless won't go online


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#1
jimbo10

jimbo10

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I have a Dell d610. I've been having problems with the wireless conection. The icon says very good but it will not connect to the internet.
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#2
rockmilk

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Hello Jimbo Are you still having issues?
If so can you please let us know what you have tried to resolve this issue?Also it would be nice to know if the wireless has ever worked on the machine in question,and if there are other wireless devices that can connect to your router without issue.


1. Please post your service tag in your next reply.
http://support.dell....d=267748#Issue1

2.If you have not done so then please open your device manager and uninstall your wireless driver and reboot and then re-check to see if you are able to connect.
http://pcsupport.abo.../f/opendmxp.htm

3.If you are unable to connect after uninstalling your wireless driver and rebooting please create a new account and see if you are able to connect from there,and if you are then we will work from there.


Here is the simplest way that I know of to create a new account in xp.



Open notepad and copy and paste the below into note pad and name it newprofile.bat

@echo off
net user newuser/add /expires:never /passwordreq:no
net localgroup “Administrators” /add new user

Save it to your desktop right click run as admin(xp users double click).Then reboot your machine.Then you will have a new account named newuser

Log into the new account named new user and see if you are able to connect and let us know. :)

Edited by rockmilk, 09 July 2012 - 05:23 PM.

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