d610 dell wireless won't go online
Started by
jimbo10
, Jul 04 2012 10:47 AM
#1
Posted 04 July 2012 - 10:47 AM
#2
Posted 09 July 2012 - 05:23 PM
Hello Jimbo Are you still having issues?
If so can you please let us know what you have tried to resolve this issue?Also it would be nice to know if the wireless has ever worked on the machine in question,and if there are other wireless devices that can connect to your router without issue.
1. Please post your service tag in your next reply.
http://support.dell....d=267748#Issue1
2.If you have not done so then please open your device manager and uninstall your wireless driver and reboot and then re-check to see if you are able to connect.
http://pcsupport.abo.../f/opendmxp.htm
3.If you are unable to connect after uninstalling your wireless driver and rebooting please create a new account and see if you are able to connect from there,and if you are then we will work from there.
Here is the simplest way that I know of to create a new account in xp.
Log into the new account named new user and see if you are able to connect and let us know.
If so can you please let us know what you have tried to resolve this issue?Also it would be nice to know if the wireless has ever worked on the machine in question,and if there are other wireless devices that can connect to your router without issue.
1. Please post your service tag in your next reply.
http://support.dell....d=267748#Issue1
2.If you have not done so then please open your device manager and uninstall your wireless driver and reboot and then re-check to see if you are able to connect.
http://pcsupport.abo.../f/opendmxp.htm
3.If you are unable to connect after uninstalling your wireless driver and rebooting please create a new account and see if you are able to connect from there,and if you are then we will work from there.
Here is the simplest way that I know of to create a new account in xp.
Open notepad and copy and paste the below into note pad and name it newprofile.bat @echo off net user newuser/add /expires:never /passwordreq:no net localgroup “Administrators” /add new user Save it to your desktop right click run as admin(xp users double click).Then reboot your machine.Then you will have a new account named newuser
Log into the new account named new user and see if you are able to connect and let us know.
Edited by rockmilk, 09 July 2012 - 05:23 PM.
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