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file window lacks OPEN so can't upload attachment [Solved]


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#61
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Hi. :)

I am on a neighbor's computer. When I tried to access the GTG site, one time I got a "database connection error" and the other times I got "SQL error or driver server error" and "There appears to be a problem with our database."

Remembering when the GTG database was down around July 4, I came to this computer, thinking I would probably get the same database error window.

I will go back to my computer and let you know if I can access the GTG site. I have had no problems going to other websites. I wanted to be sure you heard from me, though, because I had to let more time than usual go by before I was free to do the steps you requested and send a report, and I didn't want the topic to close.

There have a been a few forum server issues of late, so the root cause is not your machine. Not to worry I been taking this into consideration and would not close the topic as inactive because of that.

.I am using an adapter, not a router.

Do you mean a type of say WiFI Adapter? If so what is the source for the Internet Connection in your home that your machine actually connects to via the aforementioned, a shared connection in say a apartment block for example?

I successfully put my computer in Safe Mode, but when I tried to run the Microsoft Fixit.exe I got "system administrator has set policies to prevent installation of MF," a remnant from when the computer was owned by the school system. So I returned my computer to regular "Start Windows Normally" mode.

Aye that will be related to the Faronics Deep Freeze. Not a lot can be done without the password for the application so the uninstaller can be ran that resides in the Faronics folder. As further research reveals if we attempt to remove the software by other means a very distinct chance your machine would be left in a unbootable state. The only feasible way around this would be as I mentioned last time ask about the password at the point of purchase and or you could purchase a XP Installation CD-ROM then start over with a actual a reformat and reinstallation of the Windows Operating System.

So it appears not a lot we can do about the faulting Internet Explorer issue, though we could check if it can be uninstalled then downloaded/re-installed etc. However we will leave this for now since you primarily use FireFox.

Something odd happened with the computer last night which I never encountered before. I copied most of what I saw b/c I thought it might be related to the malware. As soon as I logged on a full page screen appeared saying "Windows has been shut down to minimize danger to your computer"

Most likely relates to the attempted use of the Microsoft FixIt, though feasible could be due to what I mentioned prior in post #53. So you may have to seek assistance with the IT Tech Staff here in GTG about that.

This evening as my home page was loading, I saw the waiting for ieonline/ieslice again and something I had not seen before;

www.microsoft.com redir.dll.asapi something something...hotmail It may have been atapi instead of asapi and atapi was part of the page I described in the reply I sent you earlier today, the page about Windows shutting down the system.

I'm sure it ended in hotmail and I have never used that email service.

Yahoo mail was the first URL I clicked to go to and I got the Firefox can't find the server screen, yet the connection was strong.

Acknowledged. The next course of action will be in the following post...
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#62
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

Click on Start >> Run...(or the Windows key and R together) to bring up the Run box and and copy and paste in:

"C:\Program Files\ERUNT\ERUNT.EXE" %SystemRoot%\ERDNT\adwc-backup
and click on OK.

Re-scan with AdwCleaner:

  • Double click on adwcleaner.exe to launch the application.
  • Now click on the Delete tab.
  • Please post the contents of the logfile created in your next post.
Note: The log can also be located at C: >> AdwCleaner[XX].txt >> XX <-- denotes the number of times the application has been ran, so in this case may be something like R2.

When completed the above, please post back the following in the order asked for:

  • How is your computer performing now, any further symptoms and or problems encountered?
  • Answer to my adapter query.
  • New AdwCleaner Log.

  • 0

#63
cinbar

cinbar

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Dakeyras,

1.My computer is fast with only occasional "Firefox can't find server" to some site as obvious such as Yahoo.

2.Yes, a shared connection. The adapter is Netgear Wireless USB Adapter.

3. Here is the new AdWCleaner log

# AdwCleaner v1.608 - Logfile created 08/02/2012 at 14:51:02
# Updated 27/05/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : user - BOURBON-160D789
# Running from : C:\Documents and Settings\user\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKLM\SOFTWARE\Babylon
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]

***** [Registre - GUID] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{E2E2DD38-D088-4134-82B7-F2BA38496583}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E2E2DD38-D088-4134-82B7-F2BA38496583}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

Public schools are generally still out for the summer, but I will see if I can find someone at the school system who would be able to provide the password.

Thanks for your help
cinbar
  • 0

#64
Dakeyras

Dakeyras

    Anti-Malware Mammoth

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  • 9,684 posts
Hi. :)

My computer is fast with only occasional "Firefox can't find server" to some site as obvious such as Yahoo.

OK, the latter may relate to the below you mentioned...

Yes, a shared connection. The adapter is Netgear Wireless USB Adapter.

So I think we will check this out, as feasible a ISP issue apart from say malware related etc.

Public schools are generally still out for the summer, but I will see if I can find someone at the school system who would be able to provide the password.

Fair play, should have thought of that as the same in my locale also.

Thanks for your help

You're welcome!

Next:

Please reboot your machine, then afterwards....Please download MiniToolBox, save it to your desktop and run it.

Select the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (Only problems)
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
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#65
cinbar

cinbar

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Dakeyras,

Here is the Mini Toolbox log. Thanks, cinbar

MiniToolBox by Farbar Version: 23-07-2012
Ran by user (administrator) on 04-08-2012 at 10:18:15
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

NETGEAR WNA1100 N150 Wireless USB Adapter = Wireless Network Connection 4 (Connected)
3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection 4"

set address name="Wireless Network Connection 4" source=dhcp
set dns name="Wireless Network Connection 4" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 4" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : BOURBON-160D789

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)

Physical Address. . . . . . . . . : 00-06-5B-82-EF-03



Ethernet adapter Wireless Network Connection 4:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : NETGEAR WNA1100 N150 Wireless USB Adapter

Physical Address. . . . . . . . . : E0-46-9A-02-45-E5

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.4

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Saturday, August 04, 2012 10:09:21 AM

Lease Expires . . . . . . . . . . : Sunday, August 05, 2012 10:09:21 AM

Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.225.69, 74.125.225.70, 74.125.225.71, 74.125.225.72
74.125.225.73, 74.125.225.78, 74.125.225.64, 74.125.225.65, 74.125.225.66
74.125.225.67, 74.125.225.68



Pinging google.com [74.125.225.67] with 32 bytes of data:



Reply from 74.125.225.67: bytes=32 time=33ms TTL=54

Reply from 74.125.225.67: bytes=32 time=33ms TTL=54



Ping statistics for 74.125.225.67:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 33ms, Maximum = 33ms, Average = 33ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.38.140, 98.139.183.24, 209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=43ms TTL=48

Reply from 209.191.122.70: bytes=32 time=48ms TTL=48



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 43ms, Maximum = 48ms, Average = 45ms

Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 06 5b 82 ef 03 ...... 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) - Packet Scheduler Miniport
0x10004 ...e0 46 9a 02 45 e5 ...... NETGEAR WNA1100 N150 Wireless USB Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.4 192.168.1.4 25
192.168.1.4 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.4 192.168.1.4 25
224.0.0.0 240.0.0.0 192.168.1.4 192.168.1.4 25
255.255.255.255 255.255.255.255 192.168.1.4 2 1
255.255.255.255 255.255.255.255 192.168.1.4 192.168.1.4 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Windows\System32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/01/2012 11:11:47 AM) (Source: MsiInstaller) (User: BOURBON-160D789)BOURBON-160D789
Description: The installation of C:\Documents and Settings\user\Desktop\MicrosoftFixit50195.msi is not permitted due to an error in software restriction policy processing. The object cannot be trusted.

Error: (08/01/2012 11:10:10 AM) (Source: MsiInstaller) (User: BOURBON-160D789)BOURBON-160D789
Description: The installation of C:\Documents and Settings\user\Desktop\MicrosoftFixit50195.msi is not permitted due to an error in software restriction policy processing. The object cannot be trusted.

Error: (07/28/2012 04:04:47 PM) (Source: Application Hang) (User: )
Description: Hanging application helpctr.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/16/2012 10:00:45 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module aswwebrepie.dll, version 7.0.1456.418, fault address 0x0004d9fb.
Processing media-specific event for [iexplore.exe!ws!]

Error: (07/13/2012 09:22:17 AM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry0x80070670patchapplicationam bdd11.1.3927.0mpsigstub.exe4.0.1526.0microsoft security essentialsNILNILNIL

Error: (07/10/2012 08:58:08 PM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 1.60.0.80, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/03/2012 01:22:35 AM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 1.60.0.80, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/02/2012 05:37:38 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (07/01/2012 05:52:24 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 13.0.1.4548, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/01/2012 11:11:00 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (08/04/2012 10:09:14 AM) (Source: 0) (User: )
Description: AMLI0x710x70 - 0x71

Error: (08/04/2012 10:09:14 AM) (Source: 0) (User: )
Description: AMLI0x700x70 - 0x71

Error: (08/04/2012 08:05:27 AM) (Source: 0) (User: )
Description: AMLI0x710x70 - 0x71

Error: (08/04/2012 08:05:27 AM) (Source: 0) (User: )
Description: AMLI0x700x70 - 0x71

Error: (08/03/2012 03:56:15 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{5CD6C295-B387-457F-BF36-D52485551C8A} because another computer on the network has the same name. The server could not start.

Error: (08/03/2012 03:54:56 PM) (Source: 0) (User: )
Description: AMLI0x710x70 - 0x71

Error: (08/03/2012 03:54:56 PM) (Source: 0) (User: )
Description: AMLI0x700x70 - 0x71

Error: (08/03/2012 00:44:44 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP
Server) for the Network Card with network address E0469A0245E5. The following error
occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Error: (08/03/2012 00:43:01 PM) (Source: 0) (User: )
Description: AMLI0x710x70 - 0x71

Error: (08/03/2012 00:43:01 PM) (Source: 0) (User: )
Description: AMLI0x700x70 - 0x71


Microsoft Office Sessions:
=========================
Error: (08/01/2012 11:11:47 AM) (Source: MsiInstaller)(User: BOURBON-160D789)BOURBON-160D789
Description: C:\Documents and Settings\user\Desktop\MicrosoftFixit50195.msi(NULL)(NULL)(NULL)

Error: (08/01/2012 11:10:10 AM) (Source: MsiInstaller)(User: BOURBON-160D789)BOURBON-160D789
Description: C:\Documents and Settings\user\Desktop\MicrosoftFixit50195.msi(NULL)(NULL)(NULL)

Error: (07/28/2012 04:04:47 PM) (Source: Application Hang)(User: )
Description: helpctr.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (07/16/2012 10:00:45 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702aswwebrepie.dll7.0.1456.4180004d9fb

Error: (07/13/2012 09:22:17 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070670patchapplicationam bdd11.1.3927.0mpsigstub.exe4.0.1526.0microsoft security essentialsNILNILNIL

Error: (07/10/2012 08:58:08 PM) (Source: Application Hang)(User: )
Description: mbam.exe1.60.0.80hungapp0.0.0.000000000

Error: (07/03/2012 01:22:35 AM) (Source: Application Hang)(User: )
Description: mbam.exe1.60.0.80hungapp0.0.0.000000000

Error: (07/02/2012 05:37:38 PM) (Source: crypt32)(User: )
Description: http://www.download....rootseq.txtThis operation returned because the timeout period expired.

Error: (07/01/2012 05:52:24 PM) (Source: Application Hang)(User: )
Description: firefox.exe13.0.1.4548hungapp0.0.0.000000000

Error: (07/01/2012 11:11:00 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.3.300.270)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader X (10.1.3) (Version: 10.1.3)
avast! Free Antivirus (Version: 7.0.1456.0)
ERUNT 1.1j
ESET Online Scanner v3
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 5 (Version: 7.0.50)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
OpenOffice.org 3.3 (Version: 3.3.9567)
QuickTime (Version: 7.64.17.73)
Tweak UI
Update for Windows Internet Explorer 8 (KB973874) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 59%
Total physical RAM: 509.51 MB
Available physical RAM: 204.55 MB
Total Pagefile: 1248.32 MB
Available Pagefile: 1027.08 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.11 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:18.64 GB) (Free:10.38 GB) NTFS
3 Drive d: (WNA1100) (CDROM) (Total:0.05 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\BOURBON-160D789

Administrator Guest HelpAssistant
SUPPORT_388945a0 user

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\Mini072412-01.dmp
C:\WINDOWS\Minidump\Mini072812-01.dmp
C:\WINDOWS\Minidump\Mini073012-01.dmp
C:\WINDOWS\Minidump\Mini080112-01.dmp

**** End of log ****
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#66
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Hi. :)

All appears fine from a anti-malware point of view and providing no other issues merely carry out the below and you should be good to go as they say.

Uninstall ComboFix:

  • Click on Start >> Run...
  • Now type in ComboFix /Uninstall into the and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image
Clean up with OTL:

  • Double-click on OTL to start the program.
  • Close all other programs apart from OTL as this step will require a reboot.
  • On the OTL main screen, depress the CleanUp button.
  • Say Yes to the prompt and then allow the program to reboot your computer.
The above process should clean up and remove the vast majority of scanners used and logs created etc.

Any left over merely delete yourself and empty the Recycle Bin.
  • 0

#67
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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