[Humanoidfreak27]

Ok here is what happened.

I installed my norton cd into my computer. It was loading and then it froze up. I turned off the computer but not the right way. I turned it back on. The safe mode feature was there so i picked it and went into safe mode. Once in safe mode i log off and restarted my computer.


Ever since then, my normal windows is no longer there. Everytime i log into my computer it's in safe mode. It does not say safe mode in all the corners.. But the safe mode layout is there.

No matter how many times i restart my computer (correctly this time) it's stuck in safe mode. It's driving me nuts and i want my normal features back.

What do i do???? Somebody please help me.

Thank you to whomever.

Edited by Humanoidfreak27, 05 July 2012 - 05:24 PM.

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Hello Humanoidfreak27.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.
• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
• If custom built then what brand, make and model is the motherboard
• Total memory installed
• Total hard drive capacity and free space
• What steps have you taken so far to resolve the issue

Have you tried highlighting and clicking on the one that says Last Known Good Configuration That Worked?
This normally will get back into windows normally then. If not we may have to do a system restore back before this happened.

[rshaffer61]

Hello Humanoidfreak27.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.
• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
• If custom built then what brand, make and model is the motherboard
• Total memory installed
• Total hard drive capacity and free space
• What steps have you taken so far to resolve the issue

Have you tried highlighting and clicking on the one that says Last Known Good Configuration That Worked?
This normally will get back into windows normally then. If not we may have to do a system restore back before this happened.

[Humanoidfreak27]

Desktop

It's from Acer the model

Used space 180 gb
free space 112 gb

capacity 293 gb

Edited by Humanoidfreak27, 05 July 2012 - 05:20 PM.

[Humanoidfreak27]

Steps i taken. I did a system restore and still nothing happened. It stayed the same.


I went to run.
typed in msconfig
went to boot tab
I was supposed to unclick the safe boot option but it was already unclicked. So no dice.

I checked on youtube to get help but so far nothing.

[Humanoidfreak27]

sorry for triple posting.

How do you go to the Last Known Good Configuration That Worked option?

[rshaffer61]

Same way you get to safe mode. It is lower down in the list under safe mode.

[Humanoidfreak27]

ummm how do i get to safe mode again without turning the computer of incorrectly?

[rshaffer61]

It will go to the safe mode screen automatically when you turn it off. If not then usually tapping F8 after the first post screen will bring up the Advance Boot Options Menu which is where you want to get to.

[Humanoidfreak27]

I click on the last good config but i'm still stuck in the safe mode layout

I attached a print screen of what my desktop looks like.

Edited by Humanoidfreak27, 05 July 2012 - 05:48 PM.

[rshaffer61]

No screenshot attached.

[Humanoidfreak27]

I can't attach a file? What the...?

[rshaffer61]

Did you save the screenshot as jpeg file because if you saved it as a bmp it will be to big to attach.

[Humanoidfreak27]

Hooray my old format is back. Now i won't have to go nuts over this issue.


Thank you.

[rshaffer61]

Normal mode back now? What finally made it go back into normal mode again?

[Humanoidfreak27]

I did a system restore and i choose a system restore point from 2 weeks ago.

After that i got my old format back.