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printer not detected but its here

#1 aliboy66

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Posted 07 July 2012 - 06:37 AM

Hi got a Toshiba satellite c650 laptop my OS is windows 7 my security is Norton antivirus 2012. I brought a all in one printer Kodak Hero 3.1 wireless, set my printer up hooked on to my router Huawei HG521 I loaded the software took a sample picture print so I know the printers working turn off everything now when I try to use the printer I get a message Kodak printer not detected when I look in control panel and look in Device and printers is there?.I have reinstalled the software still not picking up the printer,and my printer is next to my router not sure what to do next.My broadband is aol they are no help!

#2 aliboy66

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Posted 30 August 2012 - 12:29 PM

Bump been waiting for a long time is there any one there?

#3 Barpanda

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Posted 14 January 2013 - 09:51 PM

Have you properly connected your printer to the network?
Have you had to enter your network password on the printer itself?

#4 Barpanda

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Posted 30 April 2013 - 08:16 AM

You need the right drivers for it.

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