Possible hard drive failure
Posted 16 July 2012 - 04:31 PM
Posted 16 July 2012 - 05:48 PM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
- Please understand we are all volunteers and we are not here all the time.
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- Please do the following and supply the requested information as needed. If you
don't understand my instructions please ask and I will try to explain them
clearer for you.
- Do not attempt any steps unless instructed or ask before to
make sure they will not cause any further issues.
- If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.
Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
- If a name brand system then what brand, make and model is the system?
- If custom built then what brand, make and model is the motherboard
- Total memory installed
- Total hard drive capacity and free space
- What steps have you taken so far to resolve the issue
First thing is lets try to get your data and pictures backed up.
Use Puppy Linux Live CD to Recover Your Data:
CD Burner (CDRW) Drive,
Extra Storage Device (USB Flash Drive, External Hard Drive)
1. Save these files to your Desktop/Burn Your Live CD:
- Download Latest Puppy Linux ISO (i.e.: lupu-528.iso)
- Open BurnCDCC with Windows Explorer
- Extract All files to a location you can remember
- Double Click BurnCDCC
- Click Browse and navigate to the Puppy Linux ISO file you just downloaded
- Open/Double Click that file
IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
- Click Start
- Your CD Burner Tray will open automatically
- Insert a blank CD and close the tray
- Click OK
Download BurnCDCC ISO Burning Software
There are instructions on how to boot from flash drive with puppy here; http://www.pendrivel...e-from-windows/
2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second
- Start the computer/press the power button
- Immediately start tapping the appropriate key to enter the BIOS, aka "Setup"
(Usually shown during the "Dell" screen, or "Gateway" Screen)
- Once in the BIOS, under Advanced BIOS Options change boot priority to:
CD-ROM 1st, Hard Drive 2nd
- Open your ROM drive and insert the disk
- Press F10 to save and exit
- Agree with "Y" to continue
- Your computer will restart and boot from the Puppy Linux Live CD
3. Recover Your Data
- Once Puppy Linux has loaded, it is actually running in your computer's Memory (RAM). You will see a fully functioning Graphical User Interface similar to what you normally call "your computer". Internet access may or may not be available depending on your machine, so it is recommended you print these instructions before beginning. Also, double clicking is not needed in Puppy. To expand, or open folders/icons, just click once. Puppy is very light on resources, so you will quickly notice it is much speedier than you are used to. This is normal. Ready? Let's get started.
- Click the Mount Icon located at the top left of your desktop.
- A Window will open. By default, the "drive" tab will be forward/highlighted. Click on Mount for your hard drive.
- Assuming you only have one hard drive and/or partition, there may be only one selection to mount.
- USB Flash Drives usually automatically mount upon boot, but click the "usbdrv" tab and make sure it is mounted.
- If using an external hard drive for the data recovery, do this under the "drive" tab. Mount it now.
- At the bottom left of your desktop a list of all hard drives/partitions, USB Drives, and Optical Drives are listed with a familiar looking hard drive icon.
- Open your old hard drive i.e. sda1
- Next, open your USB Flash Drive or External Drive. i.e. sdc or sdb1
- If you open the wrong drive, simply X out at the top right corner of the window that opens. (Just like in Windows)
- From your old hard drive, drag and drop whatever files/folders you wish to transfer to your USB Drive's Window.
3a. Mount Drives
3b. Transfer Files.
For The Novice: The common path to your pictures, music, video, and documents folders is: Documents and Settings >> All Users (or each idividual name of each user. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos.
Remember to only click once! No double clicking! Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy. Choose COPY each time you drag and drop.
YOU ARE DONE!!! Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer. Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. Congratulations!
If you're doing this to recover from a virus or malware infection, (or even if you're not), DO NOT copy executable files (.exe, .scr. etc...) if any of these files are infected you could be copying the corruption over to any new device/computer. just copy documents, pictures, music, or videos.
Posted 16 July 2012 - 05:49 PM
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software
Thanks to Broni for the instructions
Posted 16 July 2012 - 07:15 PM
Computer is an Emachine desktop. I will give you the info on front of computer: 340 intel celeron processor. 100gb hard drive. 512 mb DDR sdram.
I called a computer repair place and they wanted $50 to diagnoise problem. I don't mind paying that but they could give me no idea of final price. Being that the computer is probably 6 years old or so didn't know if it would be worth fixing. I am more concerned about all my pictures and videos that haven't been backed up.
Thank you again for your help.
Posted 16 July 2012 - 07:21 PM
Problem one as this is the bare minimum you want to run without any other programs running.
As far as downloading anything are you using that computer to type your replies here?
Posted 16 July 2012 - 07:50 PM
I am replying to you via my iPhone.
Posted 16 July 2012 - 08:34 PM
Most important is do you have access to another computer that you could download the program and make the cd? Then just bring it back to your system.
Posted 16 July 2012 - 09:18 PM
Posted 17 July 2012 - 04:34 AM
Posted 17 July 2012 - 12:12 PM
Ibiblio.org or nluugf.nl
Which one should I download?
Says it takes about 29 minutes to download.
Am I in the right place.
I have been wondering. If I mess something up once I put the cd in my computer to try and retrieve my pictures, could I mess it up to where no one (computer repair person) could try and retrieve them?
Posted 17 July 2012 - 12:22 PM
It does nothing to the drive except test for bad sectors and heads.
If you are talking about the puppy Linux it only accesses your hard drive to get to the data.
You are not actually using the OS because Puppy loads into memory.
Posted 17 July 2012 - 12:25 PM
Sorry , but what key is appropriate key? Maybe once I get there it would be self explanatory.
Just trying to understand what to expect so I won't run into problems in case you aren't available at that moment.
Posted 17 July 2012 - 12:30 PM
First I'm just trying to download the lupu-528.iso to my daughters computer so I can make the disk to put on my computer. Wondering which one to download (see previous text) and if I was in the right place.
Posted 17 July 2012 - 12:37 PM
The file you want is the lupu-528.iso
Then you will need the BurnCdcc program to burn the ISO correctly so that it is a bootable disk.
Posted 17 July 2012 - 01:01 PM