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Slow login, Freezes at startup, random program crashes [Solved]


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#31
CompCav

CompCav

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I do wonder about the MBR.dat on my desktop that has been flagged though, can I just remove it?

Yes right click it and select delete.

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Your logs now appears clean :thumbsup:

The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
    (Notice the space between the "x" and "/")
    then click OK

    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programs we have used plus itself.


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programs on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
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#32
Ardelo

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There is one more thing I would like some help with actually, my Adobe Reader is crashing after a few seconds every time I try to read a pdf in my browser, I've no clue as to why... It loads the PDF and all, and after a few seconds it just crashes and goes completely blank.
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#33
CompCav

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Uninstall all previous versions.
Download the latest version from: http://www.adobe.com.../readstep2.html

If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
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#34
Ardelo

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I could not run the uninstaller for combofix, it say "cannot find file ComboFix..."
should I proceed cleaning with otl anyway?
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#35
CompCav

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I proceed cleaning with otl anyway?

Yes please.
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#36
Ardelo

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In post #12 you ask me to install malwarebytes, which is still installed, is it the same as the malwarebytes that you recommend me to install in post #35?

I did do the cleanup with otl, went fine, only funny thing is that I still had the dwwin.exe problem when it restarted, but it's not really that much of a problem.
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#37
CompCav

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In post #12 you ask me to install malwarebytes, which is still installed, is it the same as the malwarebytes that you recommend me to install in post #35?

Yes the same.

I still had the dwwin.exe problem when it restarted, but it's not really that much of a problem.



OK to fix this problem a little background,dwwin.exe is Dr. Watson which is a part of your Windows operating system. So please post a topic here to have our operating system specialists help you resolve it! Just put a link in your initial post for this topic.

Regards,

CompCav
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#38
CompCav

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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