I have windows 7 for a Compaq presario CQ62, and I need to restore it to factory settings.
I don't know if this is relevant, but the reason I would like to restore it is I have been flooded with viruses ever since I let my cousin
use it once, and I have had it restored several times, after which it will usually be fine until I let some one else use it. I am tired of
having to send it in, but do not have the disc. If you could tell me some super awesome hacker code to reset it (or something simpler)
that'd be awesome.
Also, I don't know if this is relevant (it is the reason I didn't know if this belonged under windows or virus) but I currently have Norton anti-virus, and am being informed of these
viruses by an anti virus program I do not own. Norton anti virus is not detecting these viruses, and the program I do not own is telling me it is not
safe to use the internet, so i would prefer not to have to (I'm currently using my tablet). Thanks for helping :-)