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Unrecognisable hard drive after resetting to default

#1 DelvinGB

  • Group: Member
  • Posts: 2
  • Joined: 30-July 12

Posted 30 July 2012 - 04:42 PM

Hello there i am hoping you can help me with my problem?....I recently tried to wipe my hard drive and ended up resetting it to default manufacturers setting....It would then give me the blue error screen on start up until i tried my windows xp driver....It does say on start up my sata drives are not detected and i can't reinstall windows until i can get my drives recognised!....Any suggestions would greatly help....I have a Dell 8200....from new...The drive is my original(Maxtor maxline plus 2 250gb sata/150 hdd)...I just wish i had reinstalled windows now....as i only did it because it was getting old and slow! =(

Thanks DelvinGB

#2 phillpower2

  • Group: Technician
  • Posts: 9,091
  • Joined: 25-August 09

Posted 31 July 2012 - 01:56 PM

:welcome: DelvinGB

Couple of questions for you if I may, have you changed the boot sequence in the BIOS to CD drive first and the hard drive (HDD) second and do you have an installation disk that may have been supplied when the computer was new.

#3 DelvinGB

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  • Joined: 30-July 12

Posted 02 August 2012 - 12:04 PM

Hello Phill....i have not changed my bios and it says 1 floppy drive 2 sata hard drive(not present) 3 ide hard drive(not present) 4 usb cd rom drive. I have a windows xp installation disk and all the drivers.
Thanks
Del

#4 phillpower2

  • Group: Technician
  • Posts: 9,091
  • Joined: 25-August 09

Posted 02 August 2012 - 12:22 PM

Evening Del

As no HDDs are being detected by the BIOS you may need to do a physical check on them, are you ok with working inside the computer.

While the case is open I would also remove the MBs CMOS battery to restore the MB back to the factory default settings, just in case the issue is/has been caused by a bad setting.

For how to set the boot sequence in the BIOS see the Dell details @ http://www.hiren.inf...bios-boot-cdrom please ignore reference to any other product or service offered at the link.

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