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pc can only see 4gb of ram


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#1
iiviietal

iiviietal

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So hey guys ive just got a new pc its got 2x 4gb sticks in it but i can only see 4 so i did some looking around and i tried the bios update also thought it might be slotted wrong ive also tried each stick and they both work fine the ram is XMS3 corsair 1600mhz my board is an asus p7p55 running win 7 ultimate 64bit ive run out of ideas so if ne1 has one it would help alot Thank you
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#2
Alzeimer

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This is from the manual of your motherboard and it might explain why you can only see one dimm working.

[attachment=59517:dimm.JPG]


Hope that helps
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#3
kidnova

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That specific model of RAM is not listed as being supported by your motherboard. Check for compatible models here:

http://www.asus.com/...6/P7P55_LX/#MSL

That being said, sometimes RAM will work fine even if it's not officially supported. Be sure that you are inserting the RAM into slots of the same color, either both black or both blue. If it only recognizes 4GB in those slots then move them to the opposite color and see if it recognizes 8GB. If it works in one set and not the other then you may have a bad RAM slot and need to RMA the board. If it doesn't work in either set of slots then you need to return the RAM and buy a supported brand and model.

GL.

Edited by kidnova, 07 August 2012 - 05:28 PM.

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