Initially when I connected the bluetooth dongle to one of the USB ports, the drivers were automatically installed and further I was able to turn on Bluetooth and transfer files. But after using it for some days, when I connected it to the USB port, the system tray showed a message saying that Windows cannot recognize the device. The device has malfunctioned. Also the blue light of the device stopped blinking and remained static on connecting to the USB port which used to blink when the device was working properly.
Upon clicking on the message, a dialog box was displayed. From there I found that no drivers are installed for the device. I installed BlueSoleil which I downloaded from the Internet but of no use. It shows “Please insert a bluetooth device” although the Bluetooth dongle was connected. It came with a mini CD. So then I installed the set up file from this CD.
Now an icon “Bluetooth places” has been added to the desktop. But “My Device” is disabled.
Why is the device not detected and why did it suddenly malfunction? How to turn on Bluetooth? Please help.