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Can't Remove Adobe 9


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#1
Lotus00

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Hello
The uninstaller is looking for a file (network resource) called AcroRead.msi. Any unstaller I use cannot get past this point.
Has anyone seen this problem ??
Any ideas anyone??

Thanks
Lotus00
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#2
zep516

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Hi Posted Image

Have you tried Revo?, as listed below:

Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

Edited by zep516, 11 August 2012 - 10:48 AM.

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#3
Lotus00

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Hi - Sorry - I didn't mention that I tried Revo and that gets hung up too on the AcroRead.msi file it's looking for. I searched the archives before I posted and gave that a try.
Any other ideas??
Thanks
Lotus00
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#4
zep516

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You could re install the application, then run revo again. Just a thought.

http://get.adobe.com.../otherversions/


And don't forget Safe Mode, try uninstalling from there too.

Restart the computer, hold the F8 Key down, wait for the advanced boot options menu to appear, use the arrow keys and select Safe Mode, try your uninstalls from there.

Joe :)

Edited by zep516, 11 August 2012 - 02:14 PM.

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#5
Lotus00

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Hi
Neither works. In Safe Mode it still asks for that MSI file and when I try to download another version - it just hangs up and nothing happens.

Anything else I can try ??
Thanks
Lotus00
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#6
zep516

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1 More thing to try see link,

http://support.micro...l_and_Uninstall

Joe :)
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#7
Lotus00

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wow - that works. Awesome thanks !!!

However - now I can't install Adobe 10. It just goes off and disappears.

Any suggestions for that

Thanks
Lotus00
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#8
zep516

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Lets clean up the machine a bit

Clean out your temporary internet files and temp files.

Download TFC by OldTimer http://oldtimer.geekstogo.com/TFC.exe to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.


NEXT

Auslogics Disk Defrag Free, HERE Scroll down to see the free version, of Defrag, don't use anything else on that page! Just the defrag, don't get any ideas about cleaning the registry please :)

Joe
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#9
Lotus00

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Thanks for your help Joe
I did this. Then I didn't feel like downloading Adobe 10 with all this difficulty. I downloaded Foxit Reader instead.
Do you have an opinion on Foxit ??

I have a couple of other issues as well. One concerns Avast Anti Virus and the other is about my monitor drivers.

Do I continue on this thread - so should I post another subject ??

Thanks
Lotus
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#10
zep516

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I use Foxit reader, it's much better, and a smaller program, less vulnerable to Malware issues to.

What's the concern about Avast? It's been having some sort of up-date issue I know that. I'm presently helping another user uninstall it and install Microsoft Security Essentials, that's what I use too
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#11
Lotus00

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Whenever it says that Avast is updated - it says it twice in a row. I de-installed it and re-installed it but it still does that.
Kinda weird - ever heard of that ?? It's never done that until recently and my other computers don't do that.

Thanks
Lotus
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#12
zep516

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Lot of people are having the issue, it goes away for some after an up date, but not for everyone, don't see a clear solution for those that continue to have the issue after an up date.

See thread http://www.geekstogo...oting-windows/' class='bbc_url' title='External link' rel='nofollow external'>HERE

Joe :)
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#13
rshaffer61

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Just to add to the Avast issue. Mine did that for awhile and then stopped for about two weeks. It started doing it again this morning. It's not causing any loss of protection but it does get annoying after a couple of times. :thumbsup:


Foxit :thumbsup: :thumbsup:
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#14
Lotus00

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wow interesting about Avast. I'm glad it's not just me :)

So....as far as my monitors go.... I have a 4 monitor system. The displays all should be a Plug and Play monitor on Nvidia Quadro NVS 450.

Then my 4th monitor will come up as a "Default Monitor" when I reboot sometimes and it changes resolution from the other 3.
I'm confused on why it happens only sometimes.

Any suggestions on this one ??

Thanks
Lotus
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#15
zep516

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I don't have one Lotus, not at all familiar with that type of set-up, lets see if rshaffer61 has an idea for you.

Joe :)
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