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Laptop crash with bootable CD


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#61
ramaflore

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Security programs :

AppGuard, Shadow Defender, nProtect MBR Guard

Hitman Pro on demand

PS: These issues were previous to the installation of those programs above. I already tried to disable AppGuard driver and Privatefirewall, but nothing changed.
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#62
rshaffer61

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What about your Anti Virus?
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#63
ramaflore

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None, at this moment.

I had Emsisoft Anti-Malware a few weeks ago. I ran it during more than 6 months.
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#64
rshaffer61

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OK did you have one and then uninstalled it/.
The reason I ask is because a lot of the reasons for this is a incomplete uninstall of a anti virus.
I also found that the event log may be corrupted and can cause it. We could try resetting that and see if it will resolve the issue if you would like.
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#65
ramaflore

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The last antivirus was Emsisoft Anti-malware (it has his own updated virus signatures also like others AV)

Before I formatted my HD (low-level), 8 months ago, I already have this black screen. If you need, I tell you the old security programs I installed here (one years ago and even more).

About resetting event log, I already did two times but this can't solve anything. How I did ? ren Logs Logs_bad or Logs_bak and ren mkdir Logs


Look at this about Sidebyside (not the same error but...)

http://answers.micro...e5-2ea099cf2dab

Edited by ramaflore, 19 August 2012 - 08:36 AM.

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#66
rshaffer61

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OK then the next option is to run another chkdsk /r on the drive.
First though just for my own curiosity please do the following.

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program








Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

http://www.resplendence.com/downloads
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#67
ramaflore

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0 crashes, no crashes for both programs ;)

I've just finnished to run chkdsk /r but I couldn't read the results.

Edited by ramaflore, 19 August 2012 - 08:57 AM.

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#68
rshaffer61

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Did it run 5 stages?
It doesn't seem like it did in 30 minutes. Did it show anything repaired, replaced or marked as bad?
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#69
ramaflore

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I ran as admin and type chkdsk /r

I will do it again if you want.
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#70
rshaffer61

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Not needed if you can tell me if you saw any of the above I mentioned.
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#71
ramaflore

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I ran again, but I couldn't read all. No error but I can't tell you about repaired or replaced clusters.

Edited by ramaflore, 19 August 2012 - 10:25 AM.

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#72
rshaffer61

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Is this the steps you took to clear the vent log directory?

1)Go to recovery mode(press f8 at startup)
2)Choose comand prompt from the list
3)Type in c:
4)Then type in Regedit
5)Clicked “File>Import”
6)Clicked to show “all files” at the bottom
7)Surfed to C:\Windows\System32\Winevt\logs
8)Deleted all event logs one bye one.


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#73
ramaflore

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What I did was with the Vista boot CD, command prompt, ren Logs Logs_Bad from C:\Windows\System32\Winevt; then, mkdir Logs.

Not the same indeed
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#74
ramaflore

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Which file do I have to import ?

I didn't see “all files” at the bottom.

Any screenshots please ?

Is this the steps you took to clear the vent log directory?

1)Go to recovery mode(press f8 at startup)
2)Choose comand prompt from the list
3)Type in c:
4)Then type in Regedit
5)Clicked “File>Import”
6)Clicked to show “all files” at the bottom
7)Surfed to C:\Windows\System32\Winevt\logs
8)Deleted all event logs one bye one.


Edited by ramaflore, 19 August 2012 - 10:56 AM.

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#75
rshaffer61

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OK this is looking more complex then I originally thought.
We need to rest some thing so first I want to make sure your startup is right by doing a startup repair.

Tutorial on how to do a Startup Repair in Vista located HERE.
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